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Sheraton Mendoza Hotel

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Traveller (831)
Room & Suite (401)
Dining (129)
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Overview
  • Excellent44%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
“the club lounge”(23 reviews)
“spg gold”(5 reviews)
“welcome gift”(4 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,451)
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279 results
Traveller rating
106
104
41
24
4
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LanguageEnglish
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106
104
41
24
4
Show reviews that mention
All reviewsthe club loungespg goldwelcome giftindoor pooltop floorupgraded to a suitevery nice hotelfront desk staffmountain viewglass of winerestaurant reservationsthe main squaresan martintwo blockswine countrychillitour
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1 - 5 of 279 reviews
Reviewed 1 week ago via mobile

Staff are helpful and nice. Rooms are clean and the view is nice. Comfortable beds and good internet. The club was a bit lacking, none of the usual amenities breakfast was ok just nothing special. Great locationMore

Thank jerry123456789
Response from Sol Q, Guest Relations Manager at Sheraton Mendoza HotelResponded 1 week ago

Dear Jerry: Thank you for choosing to stay at Sheraton Mendoza Hotel and providing your honest feedback about your stay. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations about Club Lounge...More

Reviewed 4 weeks ago

The hotel is old but ok, rooms not too small and functionally, but not much more. Spg status was not respected as hotel was booked out. Centrally located and good starting point for excursions. Food was average, you can find better food around the hotel.More

Thank nickrobffm
Response from Sol Q, Guest Relations Manager at Sheraton Mendoza HotelResponded 3 weeks ago

Dear nickrobffm: Thank you for choosing to stay at Sheraton Mendoza Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have...More

Reviewed 10 May 2018

Normally stay at the Hyatt but being Gold Member thought we would try the Sheraton. First, thank you for the gold member upgrade to Club suite, really appreciated. Excellent staff, first class. Club room very poor, limited small snacks, first night no bottled water, one...More

Thank Adrian H
Response from Sol Q, Guest Relations Manager at Sheraton Mendoza HotelResponded 10 May 2018

Dear Adrian: Thank you for choosing to stay at Sheraton Mendoza Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations about club level service. As a...More

Reviewed 10 April 2018 via mobile

The quality of the accommodations are extremely good, we had a very short stay but after having a full day tour in the mountains the room offered us the perfect bed to recover :), very quiet room. The bathroom is quite big and extremely clean....More

Thank Marlene R
Response from Sol Q, Guest Relations Manager at Sheraton Mendoza HotelResponded 10 April 2018

Dear Marlene: Thank you for choosing to stay at the Sheraton Mendoza Hotel and providing your honest feedback. It is our commitment to deliver good service and great experience!. Your comment will be sharing with the rest of the team, in a way o continue...More

Reviewed 3 April 2018

Maria is guest relations manager and couldn't have been more hospitable and helpful. She made my stay very special. I found the level of customer service across the hotel to be much higher than other Sheraton's I've stayed in the US.More

Thank James S
Response from Sol Q, Guest Relations Manager at Sheraton Mendoza HotelResponded 4 April 2018

Dear James: Thank you so much for your kind message. It was a pleasure to have had you stayed at Sheraton Mendoza Hotel. We are very happy to know that we made your stay much better since the beginning. It is our commitment to deliver...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
US$104 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Mendoza
#7 Spa Hotel in Mendoza
#8 Luxury Hotel in Mendoza
#11 Business Hotel in Mendoza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Casino Hotel in Mendoza
#7 Spa Hotel in Mendoza
#8 Luxury Hotel in Mendoza
#11 Business Hotel in Mendoza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (831)
Room & Suite (401)
Dining (129)
Pool & Beach (66)
Amenities (41)
Family and Play Areas (39)
Business Centre & Event Rooms (9)
Questions & Answers
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Sylmarie G
10 June 2016|
AnswerShow all 4 answers
Response from Sol Q | Property representative |
Estimada
0
Votes
Google Translation
Room Tips
"Top rooms have nice view"
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"Pay a little bit more to get Club Level. It's worth it."
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"high floors then you can see the city"
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"Ask for a mountain view. Ask for adapters when checking in."
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