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Hyatt Place Phoenix/Mesa

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#2 of 57 Hotels in Mesa
Certificate of Excellence
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Hyatt Place Phoenix\/Mesa
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544 Reviews from our TripAdvisor Community

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Showing 533: English reviews
Odessa, Texas
Reviewed 20 August 2016

The rooms are nice and the staff does well. House Keeping does an awesome job!!! They have a pool and Put-Put Golf on the premises. I didn't have the chance to use either one. This location is walking distance to ANYTHING you could possibly need.

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Helpful?
Thank John S
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

John, You have to to hit the put-put next time. Watch out for hole number 4, it's a doozie! Thanks for the review!! Dave

Reviewed 17 August 2016 via mobile

The staff was extremely helpful accomodating my family of four, from our request for a crib to helping me with my naughty 5 year old get situated in his seat and my 5 month old son needing a high chair when we were eating breakfast. Rooms were spotless.

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Helpful?
1Thank Tee S
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Tee, Spotless and helpful are special words in this biz! I am sure your 5 year old wasn't too naughty but glad we could help the little one during your trip! Thanks for the review! Dave

Coronado, California
Reviewed 13 August 2016

The room was super nice and clean. I like the coffee maker in the room. I liked the breakfast area and all of the yummy foods they served. The pool was clean and they had towels down at the pool, which is a plus. The workers were SUPER nice and talked to us like we had been there before! That...

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Helpful?
Thank rosemaryANDsean
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Rosemary, A+ right back at ya! Thanks for the excitement in your review. We try to evoke great emotions with every stay. We care and this is our reward. Can't wait to have you back! Thanks, Dave

Tucson, Arizona
Reviewed 8 August 2016 via mobile

We stayed here for 2 nights over a weekend. The staff was very nice and friendly. Always greeted us when we walked in. They provide breakfast in the morning and I was actually surprised that it wasn't terrible! Lots of breakfast options including scrambled eggs, bacon, hot oatmeal, old cereals, toast selection, yogurts, an assortment of milks (no dairy free...

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Helpful?
Thank Ashley R
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Ashley, Well I have some good news for both of us! It seems our team was on point and breakfast was good (translating not terrible) :) ! The best part is we have two types of pillows. We have feather for the squishy fans and foam for the firmer fans. You just need to let us know and your wish...

Ganado
Reviewed 5 August 2016

Customer service was top-notch! D'Andre provided excellent service at check-in. The room was clean. The pool was spectacular. The poolside TV is something I have never seen at any other hotel and the lighting effects really set the mood for a great swim. The breakfast bar... Delicious. This hotel likely had one of the best breakfast bars in a long...

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Helpful?
Thank Sheldon L
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Sheldon, As I have mentioned before, the pool is one of a kind. It is a surprise and delight to all. I am so glad you enjoyed because that is why we went above and beyond. See you next time! Thanks, Dave

Reviewed 5 August 2016

Wonderful and friendly staff, very professional. No one showed an ounce of frustration dealing with needy guests. A housemen even insisted that i didn't need to tip him for bringing extra soap to my room, humble and hardworking staff all the way around. Rooms are spotless and well put together . Breakfast is good and staff there are awesome as...

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Helpful?
Thank realism714
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Realism, Throwing down some reality here and I love it! Thanks for sharing your experience and the hard work and dedication the team puts in every day. It is very kind of you and I really appreciate it. Thank you so much! Dave

Holly, Michigan
Reviewed 3 August 2016

We stayed at this hotel and couldn't be happier! We stayed based on all the positive reviews we saw and they couldn't have hit it on the head any better. Clean rooms, great service, friendly staff and a phenomenal breakfast! First-rate all the way… We will be back for sure!

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Helpful?
Thank debsdar51
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Debs, Yes! Yes! I am so glad you took the time to research your visit and sounds like we did not disappoint. I love hearing all the positive things you mentioned. Hope to see you again soon! Dave

Temecula, California
Reviewed 3 August 2016

We use to stay at the Hyatt years ago and they were always beautiful. This is the second time the Hyatt has let me down once in Texas last year. It was so bad that my husband and I walked in and walked right back out and got a refund and now this time in Phoenix just terrible. When I...

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Helpful?
Thank valsmth
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

We were able to capture the room you speak of... Please contact me as before it was cleaned I had a chance to go in the room and there might be some things you mentioned that were not found. We take surveys very seriously and want to make sure fairness wins the day. Thank you

Chinle, United States
Reviewed 1 August 2016

The communication is not very good. The internet was down and did not get repaired until the next day. My room was not cleaned and plumbing was not addressed until I complained. Did not have the best experience, but enjoyed the breakfast. I expect to have a relaxing experience, but unfortunately it did not happen. I really enjoy staying at...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Lori G
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

Lori, I am glad Hyatt has offered you great experiences in the past. I pledge to you, as we have with so many others, that your next stay will be right on point. I always encourage you to let me know about your experiences so we can continue to strive for the best. Thanks, Dave

United States
Reviewed 1 August 2016

Review collected in partnership with Hyatt Hotels
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Thank Richard L
Dave M, General Manager at Hyatt Place Phoenix/Mesa, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Relax and enjoy our resort-style pool featuring 14 person hot tub, Shade and Mist Canopies with State of the Art Audio Visual System and 80" HDTV or our nine-hole executive putting green. You'll also have access to the fitness & business center along with free Wi-Fi throughout the hotel. The Phoenix/Mesa hotel is just 8 miles from the Phoenix Sky Harbor Airport. It is minutes from Tempe, Scottsdale, Phoenix and Gilbert, and has convenient access to local attractions/venues including Golfland/Sunsplash, Phoenix Zoo, Arizona State University Mesa Arts Center, and Casino Arizona. Located in the Mesa Riverview Shopping Center, the Hyatt Place Phoenix/Mesa hotel is adjacent to a variety of shopping, dining and entertainment options, including Bass Pro Shops, and the Cinemark movie theater. The hotel is also two miles from Tempe Marketplace. You’ll never have to settle for anything less than a freshly made meal, an ice-cold beverage, a selection of specialty beverages made with Starbucks® espresso roast, or a delightful bite of your favorite dessert. Experience the convenience of our a.m. Kitchen Skillet™ that is free with your stay. The onsite Cafe is available 24/7 to order food & beverages. You may also enjoy beer, wine and cocktails at the hotel bar. The Hyatt Place is within walking distance to the Chicago Cubs Spring Training Stadium & just a few miles to the Oakland A's Hohokam Stadium. Complimentary transportation service is available within a five mile radius of the hotel. ... more   less 

Additional Information about Hyatt Place Phoenix/Mesa

Address: 1422 W Bass Pro Dr, Mesa, AZ 85201-3806
Region: United States > Arizona > Central Arizona > Mesa
Price Range: $170 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Phoenix/Mesa 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hyatt Hotels Corporation, Booking.com and Priceline so you can book your Hyatt Place Phoenix/Mesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Phoenix/Mesa Hotel Mesa
Hotel Style:
#1 Family Hotel in Mesa
#1 Business Hotel in Mesa
#3 Romantic Hotel in Mesa
#3 Green Hotel in Mesa
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Phoenix/Mesa staff and other travellers.
9 questions
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1 month ago
3 months ago
Caerphilly County, United Kingdom

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Questions? Get answers from Hyatt Place Phoenix/Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For convenience, ask for a room close to the elevator. The hotel is so quiet you won't hear any elevator noise.”
 of 5 bubbles Cyrussilversox, 25 Oct 2016 | Read review
“corner rooms are nice!”
 of 5 bubbles AdamN312, 26 Aug 2016 | Read review
“You can't go wrong staying here! There are eateries and shopping nearby (Walmart).”
 of 5 bubbles rosemaryANDsean, 13 Aug 2016 | Read review
“Choose a room next to the elevator bay. Our room was so far from the elevator, I dreaded running back in forth to our vehicle.”
 of 5 bubbles SheldonL671, 4 Aug 2016 | Read review
“We chose a room on the mountain side and enjoyed the view.”
 of 5 bubbles Butchers2010, 20 Jul 2016 | Read review
5 of 5