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I was pretty disappointed with my overall recent stay at this hotel.
#1: When I checked in, I asked if I could use my stay toward my IHG rewards account, but was told that since I didn't book through the Holiday Inn website, but through...More
Thank Brenden P
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 4 November 2017
We are proud to have a full service restaurant on property that offers all of our guest three different options for breakfast. We have a full cook to order menu, room service & the all you can eat buffet. In the future you can always...More
The rooms are so old and outdated that it is hard to decide if it is clean. The first room we were put in, the a/c wasn't working. They put us in a room two doors down and it wasn't any better. The bed was...More
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 28 October 2017
I'm sorry that you had such a bad experience with us.
We stayed for 2 nights (king suite) & we loved the fact that we could leave our pets unattended as most places you cannot do that so if you want to go downstairs for the buffet breakfast someone usually has to stay in the room,...More
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 7 September 2017
We appreciate you taking the time to tell us how your recent stay with was. We are very happy that you had a chance to enjoy are full service restaurant and beautiful pool. Please come back soon & visit us.
I booked a room here because they offered king suites. Was really looking forward to having the room with a nice view. Prepaid for the room and when i arrived i signed in as usual and was given my keys. When i got to the...More
Response from Jeff D, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 20 August 2017
I'm very sorry to hear that you were not happy with your room. Not all of our rooms have balconies & as we know that they are in high demand guests are able to request them but it is not something that we guarantee. I...More
I've stayed at this hotel many times when I'm trying to get away from home. Which by the way is only about 10 minutes away. I was burning up with a fever and wanted to be away from my family so I didn't get them...More
Response from IHGService, Guest Relations Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 15 August 2017
Thank you so much for sharing your comments on your stay at our hotel. We are always looking to better serve our guests and one key element to our success is feedback on what you, our guests, think we do well and what...More
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet... More
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet and a menu for breakfast. We also serve delicious entrees in our restaurant for dinner. If you prefer to go to a restaurant outside of the hotel, we have a list of restaurants in the area available at the Front Desk. We hope to see you soon!