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Property nicely maintained. Close to restaurants and stores. Near highways great access to any part of Phoenix and surrounding suburbs. Room was comfortable. Rooms could use a remodel to be competitive. But was very clean.
We booked this hotel for a week during my son's baseball tournament. We were very disappointed when we got there. The rooms were dirty and in need up significant upgrades. We could not open a window in any room we tried, except for one that...More
1 Thank Malcolm A
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 28 March 2015
We are very sorry that you were disappointed in your stay with us. Thank you for your review.
I stayed in the hotel 2 nights for business trip. The quality of the room is average for that class although the room is very old and outdated.
I enjoyed the hospitality and helpful staff that helped were ever they could.
Breakfast buffet was very...More
Thank Ari M
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 25 March 2015
Thank you very much for your honest review of our hotel. We are very happy that the service your experienced was good and that you felt that you received value for your stay. We will continue to work on the issues you mentioned and hopefully...More
An older hotel, this Holiday Inn sits right at the intersection of two major roads and on the third side is the noisy home improvement store mentioned in another review. Even on the sixth floor, if you have a room facing the street, you can...More
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 7 March 2015
Thank you for your comments concerning your stay with us. We have addressed your concerns and are working diligently to improve our product. Your feedback will be instrumental for us and we thank you for staying.
This hotel is in need of major updating if they don't want their ratings to go down. The lobby looks like is could be in a youth hostel. The art work in the lobby and halls could have come from Big Lots. The wall paper...More
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 18 February 2015
I am so sorry that your stay was disappointing, although I am glad to hear that the front desk staff was very friendly and helpful. We are sorry that we did not meet your expectations.
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet... More
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet and a menu for breakfast. We also serve delicious entrees in our restaurant for dinner. If you prefer to go to a restaurant outside of the hotel, we have a list of restaurants in the area available at the Front Desk. We hope to see you soon!