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Holiday Inn Phoenix - Mesa/Chandler

275 reviews
#23 of 57 Hotels in Mesa
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Traveller (51)
Room & Suite (35)
Dining (11)
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Overview
  • Excellent23%
  • Very good32%
  • Average23%
  • Poor14%
  • Terrible8%
Travellers talk about
“great pool”(8 reviews)
“breakfast buffet”(10 reviews)
“hotel rooms”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (275)Write a Review
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All reviewsgreat poolbreakfast buffethotel roomsbusiness triphot tubfront desk staffbiscuits and gravynice roomscountry clubupon checkwafflesmicrowavechandlerdryerhighwaypets
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101 - 105 of 267 reviews
Reviewed 29 March 2015

Property nicely maintained. Close to restaurants and stores. Near highways great access to any part of Phoenix and surrounding suburbs. Room was comfortable. Rooms could use a remodel to be competitive. But was very clean.

Thank Alejandria R
Reviewed 26 March 2015

We booked this hotel for a week during my son's baseball tournament. We were very disappointed when we got there. The rooms were dirty and in need up significant upgrades. We could not open a window in any room we tried, except for one that...More

1  Thank Malcolm A
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 28 March 2015

We are very sorry that you were disappointed in your stay with us. Thank you for your review.

Reviewed 22 March 2015

I stayed in the hotel 2 nights for business trip. The quality of the room is average for that class although the room is very old and outdated. I enjoyed the hospitality and helpful staff that helped were ever they could. Breakfast buffet was very...More

Thank Ari M
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 25 March 2015

Thank you very much for your honest review of our hotel. We are very happy that the service your experienced was good and that you felt that you received value for your stay. We will continue to work on the issues you mentioned and hopefully...More

Reviewed 28 February 2015

An older hotel, this Holiday Inn sits right at the intersection of two major roads and on the third side is the noisy home improvement store mentioned in another review. Even on the sixth floor, if you have a room facing the street, you can...More

Thank dleighb
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 7 March 2015

Thank you for your comments concerning your stay with us. We have addressed your concerns and are working diligently to improve our product. Your feedback will be instrumental for us and we thank you for staying.

Reviewed 14 February 2015

This hotel is in need of major updating if they don't want their ratings to go down. The lobby looks like is could be in a youth hostel. The art work in the lobby and halls could have come from Big Lots. The wall paper...More

Thank lezlie065
Response from Doug F, Front Office Manager at Holiday Inn Phoenix - Mesa/ChandlerResponded 18 February 2015

I am so sorry that your stay was disappointing, although I am glad to hear that the front desk staff was very friendly and helpful. We are sorry that we did not meet your expectations.

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$125 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (51)
Room & Suite (35)
Dining (11)
Pool & Beach (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
kriscrrll
25 February 2016|
AnswerShow all 7 answers
Response from Jack C | Reviewed this property |
No it does not offer any kind of service to the airport.
1
Vote
nanberger721
27 September 2015|
AnswerShow all 3 answers
Response from Joost B | Property representative |
We serve breakfast and dinner in our Red Stone Restaurant. Breakfast is not free however can be purchased as part of a package with your room rate. Our Best for Breakfast package is a popular choice. We offer a full buffet... More
0
Votes
Ashley S
1 July 2015|
AnswerShow all 3 answers
Response from Iris M | Property representative |
We don't. Due to Arizona liquor license law. Thank you.
0
Votes
Room Tips
"staff was very helpful"
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"I recommend get a west-facing room to avoid the loud streets."
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"Request a room overlooking the pool & spa."
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"The back building suites are the rooms to get."
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