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Sheraton Samoa Aggie Grey's Hotel & Bungalows

Expedia.comUS$165*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Samoa Aggie Grey's Hotel & Bungalows
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Showing 106: English reviews
Reviewed 4 weeks ago

So I left my Gopro at the hotel room after finding that I do not have the waterproof attachments for diving. Then I can no long find it upon checking out. Not sure when it was stolen so I asked the staff of the hotel to help me check the surveillance footage. Somehow they only checked the day I checked...

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Helpful?
Thank Matt L
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear Matt L, we had received your concern after you had checked out that you had left a GO PRO, Accessories and battery packs during your stay with us. On the last day of your stay, the day you checked out, you reported that you were missing a black box with accessories (costume jewelry) in it. We checkout the room...

Wellington, New Zealand
Reviewed 4 weeks ago

We arrived @ 10pm all our booking details were there and we were given a free room upgrade (nice) staff carried our bags to the room, checked everything was working and explained all. The room was clean and tidy, awesome quiet aircon, bathroom was big and clean, shower had rainfall and a slide outlets, clean towels and toiletries every day....

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Helpful?
Thank pete p
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa pete p, thank you for taking the time to review your stay with us and I am glad that you had an enjoyable stay. Yes our staff are our best asset and we truly appreciate all that they do for our guests. We look forward to welcoming you back. Best Regards Sheraton Samoa.

Auckland Region, New Zealand
Reviewed 4 weeks ago

Had a lovely free standing Bungalow set in the gardens behind the main building & not far to the restaurant and both pools. Both pools were lovely but a little shallow as only 4ft deep & close early at 7pm. Enjoyed breakfast with lots of tropical fruit, a couple of choices of juices, lovely smoothies. Didn't enjoy the sausages or...

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Helpful?
Thank NthShoreTraveller
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa NthShoreTraveller, thank you for taking the time to review your stay with us. A lot of guests appreciate our central location in Apia, as this gives guests flexibility for choice of dinning options and things to do. We look forward to welcoming you back. Best Regards Sheraton Samoa.

England
Reviewed 4 weeks ago via mobile

I had such a great stay at Aggie Grey's. As a solo female traveller I felt incredibly safe and welcome. All the staff are friendly, extremely polite and do what they can to help you. Diana on the front desk was great in helping me hire a car for a few days with only a days notice. The pool area...

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Helpful?
Thank sarahracheI
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa sarahracheI, thank you for taking the time to review your stay with us. I am glad that you had a great stay. You made the most of your holiday by choosing a centrally located hotel, close to everything in Apia. We look forward to welcoming you back. Best Regards Sheraton Samoa.

Brisbane, Australia
Reviewed 5 weeks ago via mobile

I wanted to shop, swim, snorkel and experience Samoan culture when I decided to visit Apia. This hotel offered a great base for me to do all this. Thank you. Palolo deep marine park is an easy 10 minute walk one way and town is an easy 15 minute walk the other way. There are a variety of restaurants and...

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Helpful?
Thank MKK1976
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa MKK1976, thank you for taking the time to review your stay with us. I am glad that you enjoyed your stay and did not let the check-in experience spoil your stay. We truly appreciate your detailed feedback and have taken comments on board to ensure that we improve guest experience. We look forward to welcoming you back. Best Regards...

Sydney, Australia
Reviewed 21 April 2017 via mobile

We visited this hotel for lunch during a day trip to Apia. Fantastic service by our waitress Rachel and the food was incredible! Would highly recommend to anyone visiting Apia. We had the poke and steak 👌🏼👌🏼 Lovely modern hotel with lunch by the pool.

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Helpful?
Thank SilkEEE90
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa SilkEEE90, thank you for taking the time to review your lunch experience with us. I am glad that you enjoyed your short visit and hope will return to stay with us next time. Best Regards Sheraton Samoa.

Auckland, New Zealand
Reviewed 14 April 2017 via mobile

The New Sheraton looks great however the standard of service was disappointing in particular the pool and Resturant. They were friendly but didn't have the professionalism like that of Aggie Grey of old. The breakfast was very average, most of the time I would be asking if the buffet was going to be refilled and it looked as though the...

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Helpful?
1Thank ftip002
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa ftip002, thank you for taking the time to review your stay with us. I am really sorry that our level of service did not live up to your expectation and I appreciate your feedback as it helps to reinforce processes to ensure all our guests experience the highest possible level of service. Best Regards Sheraton Samoa.

Reviewed 14 April 2017 via mobile

We stayed in a family bungalow for 4 nights. It was beautiful with carved timber ceiling and modern well appointed features. The grounds and pool were lovely and relaxing. We ate at the poolside a number of times and the food was delicious and as good as some of the restaurants nearby in my opinion. However the most memorable thing...

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Helpful?
Thank 121212rm
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Talofa 121212rm, thank you for taking the time to review your stay with us and I am glad that you had an enjoyable stay. The upgrade to Bungalows are really worth it, the rooms have more traditional Samoan features. I hope you will return to stay with us again soon. Best Regards Sheraton Samoa.

Reviewed 11 April 2017 via mobile

BUT food was not up to Sheraton standard and customer service was whack..yes staff are nice and always smiling but they don't know what they are doing. My sisters and I had lunch at the Sheraton Aggies. It took 20 minutes for our waitress to bring out our first order of 2 waters and a can of sprite. They served...

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Helpful?
Thank Lucci H
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear Lucci H, thank you taking the time to review your lunch experience with us. I am sorry that the level of service and food was not up to your expectation. Your comments help us track breakdown in processes and reinforce our staff development so that all guests can experience the highest level of service that we want to be...

Sydney
Reviewed 10 April 2017 via mobile

My husband and I stayed here from 30 March to 5 April. The staff here are amazing and always happy to help you no matter what. Special mention to Kirk for all of his guidance and assistance during our stay, a very lovely man. We chose to stay in a bungalow (116) and were very happy with our choice. Everything...

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Helpful?
1Thank macca74Sydney
Sandeep P, Sales Coordinator at Sheraton Samoa Aggie Grey's Hotel & Bungalows, responded to this review

Dear macca745Sydney, thank you for taking the time to review your stay with us. I am very pleased that you enjoyed your stay with us. I will pass on your special mention to Kirk. We look forward to welcoming you back to Sheraton Samoa Aggie Grey's Hotel and Bungalows. Best Regards Sheraton Samoa.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in the centre of Apia, the new Sheraton Samoa Aggie Grey's Hotel & Bungalows is directly across from the harbour front and moment from commercial areas and local attractions in the capital; of Samoa. ... more   less 

Additional Information about Sheraton Samoa Aggie Grey's Hotel & Bungalows

Address: Main Beach Road | Vaisigano, Apia, Upolu, Samoa (Formerly Aggie Grey's Hotel)
Region: Samoa > Upolu > Apia
Price Range: $172 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Samoa Aggie Grey's Hotel & Bungalows 4.5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Aggie Greys Apia
Aggie Greys Hotel
Hotel Aggie Greys
Sheraton Samoa Aggie Grey's Hotel & Bungalows Apia
Hotel Style:
#4 Luxury Hotel in Apia
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Samoa Aggie Grey's Hotel & Bungalows staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Samoa Aggie Grey's Hotel & Bungalows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Generator is located back right corner when facing the resort with harbour behind you.”
prkp, 23 May 2017 | Read review
“Stayed in room 4005 right next to the pool and bar....very easy access, just what we liked!”
mtidswell, 16 May 2017 | Read review
“Bungalow was great.Maybe dont get a room at the back.”
glennc175, 6 May 2017 | Read review
“Superior poolside room would be my choice”
petep764, 27 Apr 2017 | Read review
“For peace and quiet, get a room away from any functions”
iakopofamily, 19 Mar 2017 | Read review
5 of 5
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US$165* /night
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Prices are for 1 room, 2 adults
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