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Sanctuary Camelback Mountain

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Sanctuary Camelback Mountain
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1,566 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Camelback Mountain
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Showing 1,549: English reviews
Reviewed 26 May 2015

Loved it here. We came to the Camelback on our way back from NYC. Our stay here was relaxed and a great to revitalize after a hectic time in the Big Apple :) The staff were friendly and our accommodation was beautiful. Meals at the restaurant were yummy and facilities were great!

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1Thank Nusi S
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your visit. We are delighted that you had such an enjoyable and relaxing stay. We are honored that you chose us as your revitalizing escape from NYC. It is great to hear that the staff was very friendly and that you...

Derwood, Maryland
Reviewed 25 May 2015

From the magnificent views, the luxury of the resort, to the staff who treat everyone like a favored guest, this is a perfect resort. The casitas are amazing. My family and I were there for a wedding at the Sanctuary, and we all had such a wonderful vacation. I can't wait to return!!

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Thank Nanci G
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your visit. We are delighted that you had such a wonderful stay! It is great to hear that you loved the resort and that our staff made your stay extra special. We hope you had a wonderful time at the wedding....

scottsdale
Reviewed 23 May 2015

I have had the opportunity to stay at the Sanctuary many times when i am traveling for business. My stay is always amazing, but this time, they really went over and above! My suite was one of the newly renovated ones at the end of the property...closest to the Praying Monk. The remodel was fabulous...from the furnishings, to the GREAT...

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1Thank BellaPalazzo
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for returning and staying with us again. We are very happy that your most recent visit exceeded your expectations. It is great to hear that you loved the new room design and found it so comfortable and relaxing. We are glad you enjoyed the extra touches like the bath salts and the turndown service. We are delighted that...

Milford, Delaware
Reviewed 20 May 2015

Our daughter and her fiance requested that the Sanctuary host their wedding weekend. We cannot begin to tell you how very impressed we and our guests were with your phenomenal facility, and the setting was beyond compare to anything that we could have chosen for this event. Virtually everything was perfect -- from the casitas, to the hotel facilities, and...

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Thank Lindalouise61
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

We are honored that your daughter and her now husband chose to celebrate their nuptials with us here at Sanctuary. We are delighted that you all had such a fantastic visit and that our team took such great care of you and the rest of the guests throughout the visit. It is great to hear that the weekend went as...

Santa Fe, New Mexico
Reviewed 19 May 2015

First of all, the resort is beautifully situated. We stayed in one of the resort's newly renovated rooms, a Mountain Vista Suite King, which was terrific. The bedroom and living room had wonderful light and were beautifully decorated, and the bathroom had the perfect shower and bathtub--all of it very gleaming. I know we had neighbors, but we never heard...

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1Thank Alice E
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and taking the time to write a review. We are very happy that you had such a wonderful and relaxing visit. Sounds like you enjoyed the Mountain Suite, which we always love to hear. We are delighted to hear the staff took excellent care of you throughout your stay as well. Thank...

Phoenix, Arizona
Reviewed 18 May 2015

Service is spot on, the grounds are terrific, amazing views, great rooms, & without a doubt the best steam room I've ever enjoyed. I enjoyed Breakfast and Dinner at the restaurant Elements, both meals were fantastic! I also splurged on a spa treatment- it was well worth it, the therapist was amazing and the environment was so peaceful.

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Thank Tim O
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are delighted that you had such a fantastic stay all around. We are glad you were able to take advantage of our spa and dine at elements during your visit as well. It is good to hear everything...

Milwaukee, Wisconsin
Reviewed 12 May 2015

The people who work at the Sanctuary should be training 5 Star hotel Staff from around the world. They are the BEST ! Extremely accommodating, they all are very aware of what true customer service is all about. The Facility, not at all the same quality. Whoever built it , should stop and find another profession. When you look closely...

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Thank Mugatooo
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us at Sanctuary and taking the time to write a review about your experience. We are very happy to hear that our staff provided you with exceptional service throughout your visit. We are honored that you think so highly of our team. We are very sorry that you did not find the facilities...

Bethesda, Maryland
Reviewed 12 May 2015

While there is a lot to like about Sanctuary (fitness classes, tennis, spa), when you feel duped, it ruins the experience. That is how I felt on my recent stay. We were told with the spa package you pay for two nights and the third night is free, which is only technically true because they inflate the price of the...

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2Thank alison w
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and for taking the time to write a review about your experience. We are glad to hear that you enjoyed everything that the resort has to offer. However, we are sorry that you felt mislead in regards to the pricing of our Spa Harmony Package. This three-night package booking does receive a...

Palm Beach, Florida
Reviewed 7 May 2015

Exceptional property coming from a picky seasoned traveler. A must to upgrade to a spa suite 1500 square feet of perfection! food, service, massage , amenities all were 5 star! I will not stay anywhere else in Scottsdale. I compare it to a mini montage laguna beach

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1Thank carla p
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your experience. We are delighted that you had such a fantastic visit and that we lived up to our name. It sounds like you took full advantage of everything the resort has to offer. It is great to hear that everything from your...

New York City, New York
Reviewed 7 May 2015

I recently visited with my friend for a relaxing spa day/night. The resort itself is beautiful, and the staff very welcoming. The infinity pool is amazing and has a great view. My biggest issue is that some aspects of the resort seem to be a bit extreme in terms of pricing. For example, at breakfast, coffee and tea were each...

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4Thank Ashleyjill88
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your experience. We are glad to hear you enjoyed the resort and that our staff made you feel very welcome. We are very sorry to hear that you did not feel the pricing did not provide you with the value you expected. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements at Sanctuary Camelback Mountain
Elements at Sanctuary Camelback Mountain
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 

Additional Information about Sanctuary Camelback Mountain

Address: 5700 E McDonald Dr, Paradise Valley, AZ 85253-5218
Region: United States > Arizona > Central Arizona > Paradise Valley
Price Range: $459 - $1,418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley
Hotel Style:
#1 Business Hotel in Paradise Valley
#1 Top resorts Hotel in Paradise Valley
#1 Spa Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
#1 Romantic Hotel in Paradise Valley
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Camelback Mountain staff and other travellers.
5 questions
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Questions? Get answers from Sanctuary Camelback Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in room 233 which was very large, nice views, quiet and close to the main hotel building.”
  • maining living room - room 233
 of 5 bubbles ReviewsByRich, 23 Mar 2017 | Read review
“Try to stay near the main building to avoid walking downhill or having to request golf cart.”
 of 5 bubbles kimbN7735KQ, 7 Mar 2017 | Read review
“All rooms have a view. And they will take you in the golf cart to any of the rooms.”
 of 5 bubbles Luckyladyh, 6 Mar 2017 | Read review
“Don't go for the Terrace Suites...limited views. Call hotel and request room w better view?”
  • no handle to get out of bathroom!!
  • no handle to get out of bathroom!!
  • back of broken divider wall
  • coffee rings on side table in freshly serviced room
  • broken mirror on other side of divider wall
  • missing handle off divider wall
  • broken handle to exterior shower
 of 5 bubbles metooze, 28 Feb 2017 | Read review
“Check your budget and book in advance.”
 of 5 bubbles PJDuck, 27 Feb 2017 | Read review
5 of 5