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Hotel San Carlos

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Traveller (161)
Room & Suite (61)
Pool & Beach (10)
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Overview
  • Excellent19%
  • Very good25%
  • Average20%
  • Poor15%
  • Terrible21%
Travellers talk about
AMENITIES
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (357)
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All reviewsmarilyn monroeirish pub next doorspencer tracyrooftop poolheart of downtowngreat downtown locationlight railmodern hotelenjoyed my stayice machinepsychoarena
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11 - 15 of 351 reviews
Reviewed 10 February 2018 via mobile

I stayed here because it was very close to the convention center and prices were reasonable. Rooms are clean and employees at front desk were helpful. There is no onsite parking but there is a pay ramp one block away. Walls are very thin and...More

Thank ActionTracy
Reviewed 1 February 2018 via mobile

The hotel is old, dirty, bathrooms are tiny, WiFi is practically nonexistent, beds are old and uncomfortable, no air conditioner in rooms-80+degrees out and they won’t turn it on....I could go on and on

3  Thank Sherry A
Reviewed 14 December 2017 via mobile

My niece and I came to Phoenix for business. I selected to stay at Hotel San Carlos because it was walking distance to the convention center. I’d have to say it’s a pretty great location with great restaurants, night life, shopping, and the adorable ice...More

Thank Jenn M
Reviewed 4 December 2017

The hotel is old and not kept in order. There is no internet, bathrooms are tiny, and the service is terrible. When you enter the lobby, you can smell the old stinky floors and carpet. The hotel is overpriced for what it has to offer...More

Thank Jolanta F
Response from Angela H, General Manager at Hotel San CarlosResponded 6 December 2017

Dear Jolanta, Myself and the Entire Staff are very sorry for not meeting your expectations and disappointing you. Please understand it was not our intention as we try very hard to welcome and treat our guests very special! Because the hotel was built in 1928...More

Reviewed 28 November 2017 via mobile

This hotel is conveniently located near a number of conference venues and near many good restaurants. The room was fairly comfortable, but the walls/floors are paper thin, and you can hear everything!

Thank Shannon33_13
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Multilingual Staff
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Things to do
Pool
Outdoor pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$106 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$106 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (161)
Room & Suite (61)
Pool & Beach (10)
Questions & Answers
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Locke S
21 December 2016|
AnswerShow all 4 answers
Response from Armyparents0425 | Reviewed this property |
You can park at 2 nearby garages overnight for less than the hotel charges. Both are a short walking distance.
0
Votes
Room Tips
"Beware of the huge step up to get into the bathroom - great way to trip or stub your toe in the night!"
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"Stay at another hotel"
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"You can ask Angela (the manager) if you can be upgraded to a suite. We stayed at the Mae West suite, wow! It..."
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"Don't stay at this hotel"
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