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Hotel San Carlos

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Hotel San Carlos
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313 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Tucson, Arizona
Reviewed 29 September 2016

We stayed here to attend a concert nearby. Here's the scoop: The good: Great location for any downtown activities Charming, quirky and historic Staff was helpful and very nice Better then expected bathroom products Bed was comfy Good towels...not thin or skimpy Pool area great Fitness area perfect for rolling out a yoga mat It may be haunted. We had...

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Helpful?
1Thank Ainofea
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you so much for your honest review! We are pleased we were able to accomodate you in your lodging needs and we hope to see you soon.

Pompano Beach, Florida
Reviewed 22 September 2016

I'm a native but have liked back east for decades. Came back to visit and embraced the San Carlos. It evoked old Phoenix even before me (50's and 60's) and was in a great central location. You can feel the 30's vibe here.

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Thank RNRMT
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you so much for your honest review! We are happy you found a place were you can travel back in time and reminisce.

Reviewed 20 September 2016

This historic hotel is very comfy, relaxing and a fair value. The staff is a bit eccentric at times but friendly. The pool is unique and good for sitting around and having a drink. You can ask to look around in the famous room where Marilyn Monroe stayed. Its right next door to a great Irish bar too, Seamus McCafferies

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Helpful?
Thank Eric H
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Eric, Thank you for the awesome feedback . We are glad to see we met your expectations and you had a pleasant stay with us!

Phoenix, Arizona
Reviewed 19 September 2016

I knew the stories before we booked, and that was part of the reason that we stayed there. We chose the Marilyn Monroe suite, and had a wonderful night surrounded by pictures of Marilyn. We took advantage of the 8-foot deep pool just outside of our door, and enjoyed wandering the halls and looking at the old photographs, many with...

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Helpful?
Thank Robert B
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Robert, Thank you for your honest review and we are glad to see you enjoyed your stay with us! We look forward to seeing you again in the near future.

Birmingham, Alabama
Reviewed 14 September 2016

Hotel San Carlos is an historic hotel conveniently located near the Diamonbacks Stadium. I enjoyed the stat but felt they were trying too hard to nickel and dime me. They charged me $25 to check in an hour early and then there was a random $5 surcharge that appeared on the bill literally for no reason. I paid $240 a...

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Helpful?
1Thank Ben I
Angela H, Manager at Hotel San Carlos, responded to this review

Dear Ben, Thank you for your review and we are sorry we werent able to accomodate you in your travels.

Seattle, Washington
Reviewed 31 August 2016 via mobile

I love staying in old downtown hotels - my husband, not so much. But he agrees - it was wonderful, and we would come back. Check in a breeze and staff quite friendly. The rooms aren't tiny, but it is historic, so they are quirky with steps into bathrooms and odd corners, etc. I thought it added to the charm,...

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Thank LAEricson
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you for your honest review. We are so glad you enjoyed your experience with us and we wish to see you in the near future!

Edinburgh, United Kingdom
Reviewed 24 August 2016

This hotel is less than 10 minutes walking distance from the conference centre. It has a lot of character, and is different from the usual Sheraton or Marriott. The staff are very helpful, and wi-fi is fast, reliable and complimentary. They do not have a restaurant, (so no in-house breakfast), but there are many restaurants nearby. The sky train runs...

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Helpful?
Thank VipinZamvar
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you so much for your feedback. It is so nice to see we met your expectations and were able to make your stay in Downtown Phoenix a great experience! We look forward to seeing you again soon.

Tucson, Arizona
Reviewed 18 August 2016 via mobile

This hotel was loaded with history, plaques stocked full of information lined the walls; However, if you want a restful comfortable night, you may want to stay somewhere else. First off, the reception we got was just flat out rude. I wasn't sure where to park and the lady at the desk tried to give me directions without naming streets....

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Thank Tundrachoochoo
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you so much for your feedback and we are truly sorry we weren't able to meet your standards. however, I would like to remind you this is a Historic Hotel with 88 years of history within these walls. We have done everything in our power to make the rooms as modern and comfortable as we could but...

Tucson, Arizona
Reviewed 18 August 2016 via mobile

This is a historic property right downtown on the corner of Central & Monroe. It claims to be a boutique hotel- which we enjoy as it usually means a historic property is updated and refurnished - and usually one is treated like a special guest. Right off the bat this is not happening at this place. It is historic and...

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Thank JLHR1962
Angela H, General Manager at Hotel San Carlos, responded to this review

Dear Guest, Thank you for your feedback , we do everything we can to make everyone's stay here as convenient as possible. We will take your review and use it as experience gained and work to resolve the issues.

Phoenix Arizona
Reviewed 5 July 2016

This is the type of hotel you visit for it's personality. To get a feel for how things used to be. It's not modern or elegant by today's standards but kind of quaint and charming. Wouldn't recommend staying with kids as the rooms are pretty small. We stayed here for part of comicon weekend and the staff was incredible. Dennis...

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Helpful?
Thank Samortal
Angela H, General Manager at Hotel San Carlos, responded to this review

Dearest Guest of the Historic Hotel San Carlos! Thank you so much for taking the time from your valuable schedule and sharing your experience with other travelers. Thank you for recognizing staff kindness especially Dennis. He is incredible and valuable asset of our team! We enjoyed your visit and appreciate your business! Looking forward for your next arrival! Warm Wishes,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hotel San Carlos is Phoenix's only historic bouitque hotel and has been since 1928. Each of our 128 guest rooms has been individually decorated. Hotel San Carlos is convenietly located in the heart of downtown Phoenix's financial,goverment,and entertainment distric, just steps away from many fabulous local Phoenix Attractions.Walking distance of the convention center. We look forwards to having you stay with us and experience a touch of Phoenix history during your stay at Hotel Sand Carlos.The Hotel San Carlos is Registered with Green Chambers of Commerce! ... more   less 

Additional Information about Hotel San Carlos

Address: 202 N Central Ave, Phoenix, AZ 85004-2201
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Price Range: $267 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Carlos 3*
Number of rooms: 128
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Also Known As:
San Carlos Hotel
San Carlos Phoenix
Hotel San Carlos Phoenix, Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Hotel San Carlos staff and other travellers.
1 question
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2 months ago

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Questions? Get answers from Hotel San Carlos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did not see a good room.”
 of 5 bubbles johnlE7654EG, 17 Oct 2016 | Read review
“Do not expect big rooms. They didn't build them big in 1929.”
 of 5 bubbles GlobalRobo, 19 Sep 2016 | Read review
“Request a room towards the back of the property, away from the pool. If there is an event happening, the pool area can be very loud.”
 of 5 bubbles laurapX9826DE, 13 Jun 2016 | Read review
“Rooms that face the inner (ugly) area are smaller than outside facing rooms.”
  • Small Room, comfortable bed/pillows
  • Photo makes floor look dingy, but it wasn't - was clean
  • Not for Claustrophobic people
 of 5 bubbles Poiuy_Qaz, 22 May 2016 | Read review
“The southwest side of the hotel, second floor is right above the bar...very noisy...”
 of 5 bubbles BMF1988, 12 Apr 2016 | Read review
5 of 5