We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Extended Stay America - Phoenix - Biltmore

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Extended Stay America - Phoenix - Biltmore
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

42 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 42: English reviews
Montreal, Quebec, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago

Stayed for 2 nights. I was really impressed with what they offer and how they cater to the independent traveler. The checkin and front desk didn't really feel like a standard hotel and the services are pretty minimal, but not lacking. I would describe this place as having a hostel feel with a fancy room, but it was perfect for... More 

Helpful?
Thank Thomas B
Manager_11525, Manager at Extended Stay America - Phoenix - Biltmore, responded to this review

We appreciate you taking the time to share your experience. It is great know how pleased you were with the condition and quality of your room accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

2 reviews
Reviewed 3 weeks ago

I really felt at home at the Phoenix-Biltmore Extended Stay America. Realy relaxing in peace and comfort. That was my intention, to relax in peace and still be able to be myself. Yep, my batteries were really uploaded by the time i went back home...;-) The staff is super friendly refreshing and very efficient. You can ask them anything, they... More 

Helpful?
Thank ,Agnes V
Manager_11525, Manager at Extended Stay America - Phoenix - Biltmore, responded to this review

It is so rewarding to read how well your stay was at our hotel. Reading the high-quality customer service you were shown is satisfying. We are also glad to read that you valued our accommodations and the peaceful atmosphere so much that you would stay with us again. Once more, thank you for posting your review. We look forward to... More 

Kennebunks, Maine
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

The problems I have with this is that it is supposed to be xtended stay. They didnt have one item or utensil in the kitchen, you had to rent/buy them separately. Also, the breakfast was preservative laden plastic wrapped muffins or granola bars, Thats it! We arrived at 3am after a long and harrowing flight, I was sick the next... More 

Helpful?
Thank lilac_gs
Albuquerque, New Mexico
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 4 weeks ago

I enjoyed my stay here and found the rooms to be very nice (I had a queen size bed on the third floor). It was quiet with no noise from neighboring rooms. Good A/C unit in my room. The kitchen worked out great but I only used the refrigerator and microwave. Their morning coffee (two caffeinated choices) was great. Took... More 

Helpful?
Thank Fred J
Manager_11525, Manager at Extended Stay America - Phoenix - Biltmore, responded to this review

The team and I appreciate you remarks. It is great to see that our room accommodations where to your liking and that the fully equipped kitchen was beneficial. We are also glad to read that you would stay with us again. The staff and I would like to thank you again for posting your review. We look forward to welcoming... More 

phoenix, az
1 review
Reviewed 25 October 2016

Pleased with decor, kitchen, cable TV selection, wi-fi, clean, feeling of security. Will definitively be back for longer stays. Desk employees all very efficient and fun to interact with. It appears their business model is for more than one night stays. So...although a coffee maker is in the room...bring your own coffee. Complimentary coffee is available in the lobby. Other... More 

Helpful?
Thank tjaz1
Manager_11525, Manager at Extended Stay America - Phoenix - Biltmore, responded to this review

Thank you for taking the time to share your experience. It is great to see you valued the amenities provided during your stay and how helpful our staff was. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2016 via mobile

This hotel is infested with bugs. I don't even know what type of bugs they are. But they are everywhere. They are all in the rooms. They are in the bed. They are in the refrigerator. Even when I asked for fresh towels they were in between the towels. There are water stains all over the ceiling and all over... More 

Helpful?
1 Thank Kimberly S
1 review
Reviewed 6 September 2016

I would absolutely not recommend this hotel. We frequent Extended Stay America Hotels quite often, as we are a family of 3 and the accommodations are usually comfortable, clean and affordable. Extremely disappointed with this location and level of cleanliness and customer service. Upon arrival, we were told the computer system was down and they were unable to check us... More 

Helpful?
Thank Kelly M
Las Vegas, Nevada
1 review
Reviewed 24 August 2016

The hotel was very clean and quiet and the hotel staff was very friendly. I had a very quick check in an check out. My room was super nice and very clean. The hotel was very quiet at all hours of the day, I had a great nights sleep. I highly recommend staying at this hotel!

Helpful?
Thank ericpulizzano
Manager_11525, Manager at Extended Stay America - Phoenix - Biltmore, responded to this review

We would like to thank you for writing a review and for choosing to stay with us. I am more than pleased to see you found your clean, comfortable room and our attentive staff memorable. It is also great to know your check in and our was seamless, in addition to you have a peaceful rest. Thank you again for... More 

Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2016

Stayed here while family member was in the hospital, went out of there way to accommodate me, rooms were clean cool and comfortable. they have a hospital rate thats more than fare, free hospital shuttle.

Helpful?
Thank Jim J
Manager_11525, Manager at Extended Stay America - Phoenix - Biltmore, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed your clean, comfortable room and the service you received during your stay with us. We strive to provide all guests with a "home away from home" experience, and I'm happy to know we met that goal with your stay. Thank you... More 

williams az
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 July 2016 via mobile

Don't let the other reviews per sway you to stay here! First the nice lady that answers the phone does not exist! We checked in late and when waiting at front a very rude lady checked us in and told us to park around back. We carried our bags up 3 flights of stairs( not complaining) the carpets have never... More 

Helpful?
Thank terrirlbee
Manager_11525, Manager at Extended Stay America - Phoenix - Biltmore, responded to this review

Your review was recently brought to our attention, and we would like to take a moment to respond. Please know that we are sincerely sorry that the hot water was shut off, we did have to do a shut off on the hot water only due to an emergency plumbing repair. Our housekeepers do a phenomenal job at cleaning the... More 

20 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Phoenix hotels
Camelback East
Homewood Suites by Hilton Phoenix - Biltmore
Hotel 502
#82 of 173 in Phoenix
220 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Phoenix - Biltmore

Address: 5235 N 16th St, Phoenix, AZ 85016-3201 (Formerly Extended Stay Deluxe)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $108 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Phoenix - Biltmore 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Priceline, Hotels.com and Travelocity so you can book your Extended Stay America - Phoenix - Biltmore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Phoenix Extended Stay
Extended Stay Phoenix
Extended Stay America - Phoenix - Biltmore Arizona
Hotel Style:
#17 Best Value Hotel in Phoenix
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - Phoenix - Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“might want to ask for a room on the pool side.”
 of 5 bubbles ThomasB744, 13 Nov 2016 | Read review
“Street side hearing all cars driving. Other side is very quite”
 of 5 bubbles 901agnesv, 9 Nov 2016 | Read review
“Top floor (third) for quiet rooms and facing the pool.”
  • Queen size bed in my room that was very comfortable.
  • Bathroom of my room.
  • Sitting area in my room.
 of 5 bubbles 84fredj, 2 Nov 2016 | Read review
“Be conscious of distance of your room to the elevator if any mobility challenges.”
 of 5 bubbles tjaz1, 24 Oct 2016 | Read review
“Clean Quiet Rooms”
 of 5 bubbles ericpulizzano, 23 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay