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Arizona Grand Resort & Spa

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#29 of 173 Hotels in Phoenix
Certificate of Excellence
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Arizona Grand Resort & Spa
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2,540 Reviews from our TripAdvisor Community

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Showing 2,517: English reviews
Los Angeles, California
Reviewed 3 days ago NEWvia mobile

I stayed here during a business trip last summer. I was given a suite not sure whether all rooms in the hotel are a suite or not. This is a huge property, took me about 15 minutes to walk to the lobby from my room. The spa and fitness center at this location is one of the best I've seen....

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Helpful?
Thank 1sapan
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello 1sapan, I am thrilled you enjoyed your stay! We are an all suite resort and do offer memberships for our fitness facilities. I truly value your 5-stars and feedback regarding your visit. I cannot wait to welcome your family to our resort for your next stay.

Barrington, Illinois
Reviewed 3 days ago NEWvia mobile

I attended a conference at the Arizona Grand Resort and had to run out between sessions to grab something quick to eat. Neither the second floor cafeteria at the conference center nor the main lobby cafeteria carried anything vegetarian. There were only ham and turkey sandwiches and perhaps a chicken salad (& not too many of those either, so if...

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Helpful?
Thank Ramya R
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Ramya R, I completely understand your frustration and disappointment. I genuinely appreciate you bringing to our attention the limited options for our vegetarian and vegan guests to grab a quick bite. I will be sure to review in our next Food & Beverage meeting to correct course. I apologize for the inconvenience you experienced and do hope you give...

Rochester, Minnesota
Reviewed 5 days ago NEW

My wife an i checked into the Arizona GR&S yesterday. Our first room smelled of sewage. The hotel changed us to another without hassle which was very nice. We ordered room service and i got possible the best burger and chips i had gotten anywhere. Staff were very helpful and friendly. On the downside, the next evening we went to...

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Helpful?
Thank Mkoconnor
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Mkoconnor, I sincerely apologize for the disruptions you have noted during your stay. I am disappointed to hear your dining experience was not consistent and will definitely address your notes with our culinary management. I am glad you enjoyed all other aspects of your stay. I appreciate your honest feedback and I do hope you give us a second...

Toronto
Reviewed 5 days ago NEW

I was here for a Pilates conference! They catered our breakfast and lunch for the whole conference and the food selection was incredible! The service was also top notch. The hotel is huge! I got lost going to my room a few times until I got use to the way :) I love the setting of the buildings as well....

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Helpful?
Thank JeySL8
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello JeySL8, thank you for your 5-star review. I am glad you enjoyed the conference and the catering menus. I hope you have a chance to return again soon!

Phoenix
Reviewed 6 days ago NEW

The resort is gorgeous and has plenty to do. The Bell Hop service is incredible - knowledgeable and very helpful. We were able to arrange rides to local hiking/tourist spots on the day with no hassles and a good value.

Review collected in partnership with this hotel
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1Thank lizcM1821WX
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello lizcM1821WX, thank you for your 5-star review. I am thrilled you enjoyed your gymnastics trip and hope you have a chance to return again soon!

Fort Wayne, Indiana
Reviewed 6 days ago NEW

My husband and I wanted to go somewhere warm to celebrate our 25th wedding anniversary so we decided to take a trip from the cold Midwest to sunny Arizona. One of our friends suggested we stay at the Arizona Grand Resort and we are so happy we did! This place is HUGE and very spread out which was fine to...

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Helpful?
Thank 696jasmined
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello 696jasmined, Congratulations on your 25th anniversary! I am delighted you chose to visit us for such a special occasion. I am glad you enjoyed all aspects of your visit and will be sure to share your wonderful feedback with Armanda. We cannot wait to welcome you back for your 30th!

Bloomfield, New Jersey
Reviewed 1 week ago NEW

My Wife was graduating with her Masters Degree from Grand Canyon University and we took a trip out to the Arizona Grand Resort. It was our first time there and I reserved a room that would make our trip there special!!! The Lobby staff, Chelsea and LeHua recommended a room that would be fantastic for us and I agreed. When...

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Helpful?
1Thank willb1121
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello willb1121, Congratulations to your wife on her recent graduation! I am thrilled your visit exceeded expectation and that our Guest Services Team was able to build a custom experience befitting such a special occasion. I sincerely appreciate your kind review and hope you have a chance to return soon!

Reviewed 1 week ago via mobile

I was required to be at the resort for two weeks from December 5-12 for meetings and training sessions. I was truly impressed by the reception at check in and the overall welcoming atmosphere of the staff. As I was checking I mentioned to the front desk agent, Luz, that my wife was coming down the following weekend to celebrate...

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Helpful?
1Thank Vern A
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello Vern, I sincerely appreciate your complimentary and detailed review. I am overjoyed to hear that your anniversary was memorable and exceeded all expectation. I will be sure to congratulate Luz, PJ and the Valet Team on their service. It was our pleasure to host you and I hope you have an opportunity to visit again soon! Congratulations on your...

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 1 week ago via mobile

The hotel staff was outstanding. Their customer service was five star. The Lobby Grill accommodated our gymnasts needs without question. Wait staff Zachery and Heather we're exemplary. Our room was extremely clean and the property is beautiful. The pictures do not do the property justice. Thank you for making it a memorable seamless trip. Well done.

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Helpful?
1Thank A TripAdvisor Member
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello, thank you for your 5-star review! I genuinely value your feedback and will be sure to congratulate Zachery and Heather on their mention. I am delighted you enjoyed all aspects of your stay and hope you have an opportunity to visit again soon!

Encinitas, California
Reviewed 1 week ago via mobile

Luz was amazing! So welcoming and accommodating. I will for sure go back with the family The weather was amazing too which was so great. Thank you thank you. I wish all hotel professionals would be so kind. Thank you Luz!!

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Helpful?
1Thank bcnodiego
Paul G, General Manager at Arizona Grand Resort & Spa, responded to this review

Hello bcnodiego, thank you for your 5-star review. I truly value your kind feedback regarding our staff. Luz is exceptional and we are lucky to have her. I cannot wait to welcome you back!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more   less 

Additional Information about Arizona Grand Resort & Spa

Address: 8000 S Arizona Grand Parkway, Phoenix, AZ 85044-5409
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $334 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arizona Grand Resort & Spa 4*
Number of rooms: 744
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Cheap Tickets, Agoda, TripOnline SA and Jetsetter so you can book your Arizona Grand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Arizona Grand Hotel Phoenix
Pointe South Mountain Resort
Pointe South Resort
Arizona Grand Phoenix
Arizona Grand Resort & Spa Phoenix
Hotel Style:
#5 Top resorts Hotel in Phoenix
#7 Spa Hotel in Phoenix
#11 Luxury Hotel in Phoenix
#27 Business Hotel in Phoenix
#27 Romantic Hotel in Phoenix
#34 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Grand Resort & Spa staff and other travellers.
86 questions
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Questions? Get answers from Arizona Grand Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It doesn't matter I think. The rooms are comfortable and spacious.”
 of 5 bubbles JeySL8, 19 Jan 2017 | Read review
“Quality and Great recommendations”
 of 5 bubbles willb1121, 17 Jan 2017 | Read review
“There is a resort fee which includes a lot however just call and check so that you are fully aware what is due when you arrive,”
 of 5 bubbles joshcamarillo, 12 Jan 2017 | Read review
“We stayed in Camel Back and liked the location.”
 of 5 bubbles 960LisaA, 1 Jan 2017 | Read review
“if you don't like hauling your luggage up and down stairs - stay at a ground level room”
 of 5 bubbles mscepp944, 22 Dec 2016 | Read review
5 of 5
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