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2401 E Camelback Rd, Phoenix, AZ 85016
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Traveller (329)
Room & Suite (100)
Dining (28)
What is Travellers’ Choice?
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Camby, Autograph Collection
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
The Camby, Autograph Collection is a new independent lifestyle hotel as part of Marriott's Autograph Collection. Discover a place of inspiration, where imagination and elegance blend seamlessly to create a vibrant air of productivity. Here at our boutique hotel in Phoenix, Arizona, you'll experience the latest in technology, along with a distinctive sense of sophisticated celebration delivered with an unmatched and refreshingly authentic approach to service. Situated amidst the elegant Biltmore Corridor and just 7 miles from Phoenix Sky Harbor International Airport, Phoenix's most captivating meetings destination awaits. A dynamic fusion of the professional and playful. 277 well-appointed guestrooms and suites offer a relaxing respite at the end of every successful day, many with breathtaking views of iconic Camelback Mountain.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Poolside bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
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578Reviews18Q+A100Room tips
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Shea K wrote a review Sep 2022
1 contribution
Last weekend I hosted an event at The Camby. Michelle was my main coordinator and she was extremely helpful. Our event was hosted in the Koko Boardroom and was a very comfortable room, IT was very useful to us since we needed to share the computer screen to the TV. The food was also amazing. Order whichever package that comes with juices in the afternoon snacks. Really was a great experience for event.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 4 days ago
SheaKearn, We are excited to share your review with our entire team. We are very fortunate to work with an amazing meetings and events team. I hope we can welcome you back for your next event soon! Zachary S, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janice S wrote a review Jul 2022
Reston, Virginia356 contributions110 helpful votes
Hotel's Favourite
If you r in Phoenix and want to stay at a nice hotel , i recommend The Camby. The staff at the front desk as well as their restaurant /bar and the valets are so welcoming and friendly. A shout out to Casey . She makes a great cup of Starbucks and she is so refreshing to see in the morning ….They give you two coupons for welcome drinks , a nice touch … the hotel has a great theme and the rooms are very nice ..we will be repeat guests when we r in Phoenix …
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: They only have valet parking and there is a nightly charge .. just think of it as the cost of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 1 Aug 2022
Kebjs2014, Thank you for taking the time to to shar feedback from you recent experience. We are excited to hear you enjoyed your stay. We are very fortunate to work with such a talented Food and Beverage team. I hope we have an opportunity to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Asolas wrote a review Sep 2022
Phoenix, Arizona45 contributions4 helpful votes
+1
We stayed there 5 nights and when we first walked in it was so unlike any of the other resorts/hotels we’ve stayed in the valley. It sort of reminded me of Vegas. The interesting artwork is everywhere. We walked around every part of the hotel to see the different artwork. As we checked in the lady at the front desk seemed rather confused and was having difficulty checking us in. We checked in our room and had no Wi-Fi we called and informed them of the problem and they referred us to the IT department who tried for at least two hours trying to get it to work only to inform us it was the room we were in but it was everywhere we went in the hotel that had terrible Wi-Fi. This is a hotel that is primarily geared towards company meetings and businesses. They are short on staff because it took us going to try and find someone to help us. Some of the food is delicious. Their wings are so different and tasty but their nachos are not worth trying. The rest of our meals were good and we had a breakfast, lunch and dinner during our stay. I felt bad for the staff yet we saw the manager not even helping them. Housekeeping was kind enough to take our tip but we did need to call to get towels and toilet paper. The pool area is located on the second floor along with the fitness center. The fitness center had the basic necessities. Since the hotel is located on a busy corner you can hear the traffic and construction going on so it’s not relaxing. It’s a nice area and it does the job in the heat. I gave it a low score because of the Wi-Fi issue and no one really willing to help including the manager. We ran on data the entire visit. Some of the staff have an attitude as if we should be happy to be there. They did not have certain beers that were on their menu for the first three days of our trip. I’m sure it’s great for a night for a business trip but not for any length of time. Also, the elevators were always dirty and the sanitizer machines were empty.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 1 week ago
SRH_60, Thank you for sharing your experience with us. I sincerely apologize for the internet connectivity issues you faced. It is very upsetting to hear that we failed on delivering a basic service that we provide at our hotel. Please contact me directly to further discuss this situation and how we can make this right by you. Again, thank you for choosing The Camby Hotel and we hope to restore your faith in our property. Leanna L. Front Desk Manager D: (602) 522-6643
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachael P wrote a review Sep 2022
11 contributions
+1
This is the most adorable hotel I have been to in a while. The check-in is super quick. They always have free, chilled bottles of water available in the lobby. This hotel is so cute and I wish my stay were longer. This is will be my go to hotel for Phoenix.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 1 week ago
Rachael P, Thank you for the feedback and for choosing The Camby Hotel. We are so happy to hear you enjoyed your stay and can't wait to welcome you back for more! Leanna L, Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katherine B wrote a review Sep 2022
St. George's, Grenada4 contributions1 helpful vote
Gorgeous hotel, well worth the value. The room was comfortable, colorful, and classy. The staff was courteous and helpful throughout our stay. We were surprised about the many perks we didn't know about ahead of time when we booked (meal credits, free water). We ate at Artizen a few times, and were not disappointed! I will definitely be staying there again.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 2 weeks ago
Katherine, Thank you for taking the time to share feedback from your recent stay with us. We are thrilled to hear about the positive experiences with the service provided and our restaurant on property! We hope to see you again soon. Ryan K. Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
p3mikey wrote a review Sep 2022
Boston, Massachusetts23 contributions41 helpful votes
Used to be a Ritz until 7-8 years ago and then they tossed a thousand gallons of dark blue paint around along with a garish attempt at being hip (coke machine, vinyl records). Decor doesn't work and service is spotty with a few exceptions. No recognition at check-in of the Marriott status (Platinum/For life) no offer of points, breakfast or F&B credit. Room is fine although the desert/hip decor (a plastic cattle skull on the wall is just tacky) with the obvious R-C room and bathroom doesn't work. Valet was slow one morning and better on the second day. Although I texted the number to get the SUV, it was ignored and I just waited downstairs on the first day. There is no self-parking. The one bright spot was breakfast on Sunday. KC behind the bar and working the coffee station welcomed and said goodbye to every guest and multi-tasked like a champ. My Server was Monica and she was great. Would I stay here again? Probably not.
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Date of stay: September 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 2 weeks ago
p3mikey, Thank you for your feedback on our property. We're sorry to hear that we weren't able to exceed your expectations. Please reach out to me directly if you'd like to further discuss your experience. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us. Leanna L. Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dshumsky wrote a review Sep 2022
2 contributions4 helpful votes
If you need to plan a corporate business meeting, I would 100% recommend this hotel. The sales team (Veronica & James) are true professionals. They will work with you and ensure all details are tied up perfectly. Veronica was responsive way beyond expectations and a total pleasure to plan and work with. The food at the hotel was very good and the sales team worked with us to stay within our budget guidelines the best that they could. The AV staff was also exceptional and made sure that all details for our town hall with our VP presenting was perfect! The location is fabulous as well. Restaurants close by and across the street from a beautiful mall for shopping!
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Date of stay: August 2022
Rooms
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Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 3 weeks ago
dshumsky, Thank you for the feedback regarding your recent stay with us. We are fortunate to have a great sales & AV team at our property & hope to welcome you back again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sean O wrote a review Sep 2022
Sussex49 contributions6 helpful votes
We were in town on business and stayed at The Camby. From the valet guys, to the front desk staff and into the restaurant...everyone we interacted with provided us with a friendly and helpful experience. The staff was very accommodating and even went the extra mile to remember our names (something that I think guests really appreciate) The rooms were comfortable and clean. What more could you want on a business trip? Thanks Camby Team...we'll be back!
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Date of stay: August 2022
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 3 weeks ago
Sean O We're pleased to hear you had such an amazing stay with us! We greatly appreciate your feedback and hope that you will come back and see us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrew W wrote a review Jul 2022
Santa Monica, California376 contributions696 helpful votes
Wow. This is a strange hotel. It was built as a Ritz-Carlton in 1988 and has the molding and marble to prove it. It was a look I liked then. Alas, when it lost its Ritz brand, the owners decided to make it hip! In 2015. I don't think it looked current or hip then and now it's even worse, as that remodel is 7 years old and showing signs of wear. The classic Ritz details have been covered with weird paint designs and truly bizarre furniture, "art" and lighting. I've attached a photo a ceramic bull's head lighting fixture to prove my point. In this room? Why? Why? When you enter the large, mostly marble lobby, there's a huge Coke machine to one side. Again, why, why? Is it funny? Hip? It reminds me of gas station. The front desk staff and valet were very friendly, so points made there. The room is such an old RItz room, except for the bad, ghastly furnishings. The bathroom, however, is all circa 1988 old school with marble tile that needs to be regrouted. It's stained and dirty-looking. There is a view from the smallish window of the shopping mall across the street and the hills beyond... it's the best view they have. The other side of the hotel look into condos and offices that are built very close the hotel. Breakfast was served in a large, quasi-modern open room off the lobby that had too many people and too few servers (a Covid thing). It took a long time to eat. The servers did their best and the food was pretty good but it was not a really pleasant, seamless experience. Overall, I'm sorry I stayed here. It wasn't awful, it just wasn't worth it. It's not hip and it's not luxurious. I feel like I wasted a lot of money staying in a hotel in desperate need of a facelift and more importantly, a new identity. I doubt the Camby will be with us that much longer. They need to either go with the original or gut it and do something cohesive. The way it is now is just a confusing, unsettling mess.
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Date of stay: May 2022
Value
Cleanliness
Service
Trip type: Travelled on business
Room Tip: The shopping mall view is the best you'll get
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 22 Jul 2022
andrew-s-wood, Thank you for taking the time to provide feedback from your recent experience. Please connect with me directly so we can discuss your stay in further detail. I hope we have the opportunity to connect soon. Zachary S, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Donal D wrote a review Jun 2022
Tucson, Arizona26 contributions43 helpful votes
The Camby hotel is a great property made all the better by the great associates I met during my 2 day stay. I checked in on Friday June 24th. Destiny and Leanna checked me in and made me so welcome. Then Ryan Kelly assisted me with an issue and was great to work with. I checked out today and Leslie was very helpful. The four Camby associates I mentioned plus Brandon and all of the guys at the Front Door valet area all had something in common. They immediately "connected" with the guest in a positive way. If I don't feel that connection they it can be an uphill hill battle There was one associate who I met who was a little abrupt but no problem, everyone else went above the call of duty to be helpful and I will be back again real soon. Thank you Destiny, Leanna, Leslie, Ryan, Brandon and everyone at the Front Door valet area. You all make a great "first impression" and that makes the guest want to get back to your property. Your health club is amazing !!! Thank you very much. Donal D, Keep Connecting !!!!!!
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Date of stay: June 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Camby Hotel, Guest Services / Front Office at The Camby, Autograph Collection
Responded 27 Jun 2022
Thank you for taking the time to give us feedback in regards to your recent stay at the Camby, Autograph Collection. As we pride ourselves on delivering a memorable experience, we’re so excited to hear we exceeded your expectations. We hope to have more opportunities to give you an amazing experience when your travels bring you back to Phoenix! Leanna L. Front Desk Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$234 - US$386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton phoenix hotel phoenix, phoenix ritz carlton, ritz phoenix, ritz-carlton phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenix
NUMBER OF ROOMS
277
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Frequently Asked Questions about The Camby, Autograph Collection
Which popular attractions are close to The Camby, Autograph Collection?
Nearby attractions include Biltmore Fashion Park (0.3 km), AMC Esplanade 14 (0.2 km), and Last Chance Clearance Store (1.2 km).
What are some of the property amenities at The Camby, Autograph Collection?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Camby, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Camby, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Camby, Autograph Collection?
Yes, valet parking is available to guests.
What are some restaurants close to The Camby, Autograph Collection?
Conveniently located restaurants include Frost A Gelato Shoppe, The Parlor Pizzeria, and The Capital Grille.
Are there opportunities to exercise at The Camby, Autograph Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at The Camby, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Camby, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Camby, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Camby, Autograph Collection?
Many travellers enjoy visiting Orpheum Theater (7.9 km), Rosson House Museum (7.4 km), and Wrigley Mansion (1.6 km).