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Wow what a nice hotel unlike others. Amazing vibe all around. Coffee open at 530 for the east coast travelers. Food n drink were very good. The gift shop staff could be more attentive but its definitely a grand hotel
We had the opportunity to stay for several days at the Arizona Biltmore recently, and it is one the best hotel stays we have ever experienced. There are many other reviews here that describe the hotel, so I will try to add some new perspectives....More
3 Thank backporch
Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded 5 February 2018
Thank you so much for sharing your recommendation of the Arizona Biltmore as the perfect spot to escape cold weather. We are lucky to have such amazing temperatures during this time of year. We hope to see you again soon!
Generally, the grounds of this hotel are beautiful, but in typical Hilton/Waldorf style, there are serious service and maintenance issues.
Our young check-in hostess was inexperienced and condescending. We were part of a group whose rooms were supposed to be ready when we arrived but...More
Very nice hotel. Best of class. Beautiful grounds. Great service. Helpful and professional staff. Great location for an event. Beautiful surrounds in a very nice part of the city. Excellent food. Property modern and well maintained.More
Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded yesterday
Thank you so much for sharing all of your wonderful feedback. It was truly our pleasure to serve you while you visited and we hope that we get the honor of seeing you again soon! Thank you for choosing this Arizona landmark resort....More
We stayed for three nights. The room was extremely small and the advertised fire pit on the patio was useless given the size and location of the patio. Service was highly inconsistent, and the property seemed understaffed.
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Response from GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria ResortResponded 2 days ago
We are troubled to hear that you were displeased with your stay overall. We would love the opportunity to speak with you further - please contact us directly at firstname.lastname@example.org. We look forward to connecting with you soon.