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Arizona Biltmore, A Waldorf Astoria Resort

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#19 of 173 Hotels in Phoenix
Certificate of Excellence
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Arizona Biltmore, A Waldorf Astoria Resort
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1,616 Reviews from our TripAdvisor Community

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Showing 1,581: English reviews
Philadelphia, Pennsylvania
Reviewed yesterday NEW

We stayed at the Arizona Biltmore last November. First the positives (which are many!). Hotel and grounds are beautiful, pools very clean and welcoming, food was good and staff friendly, for the most part. We had a tour of the place and learned a great deal about it's rich history, gentleman giving tour was very knowledgeable. Couple negatives - upon...

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Helpful?
Thank Mauigirl44
Merriwa, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 21 December 2016 via mobile

From the moment I arrived (after a long series of flights from Australia), the staff from front of house, concierge, restaurant/ cafe and housekeeping could not do enough to make my stay a wonderful one. The grounds are immaculate. There are beautiful garden beds dotted about and chairs about the green for you to relax in. My cottage suited my...

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Helpful?
1Thank Alison K
About Hotel's Favourite Review
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Alison K, Thank you for sharing such wonderful feedback regarding your recent visit! I am so pleased to hear that you enjoyed exceptional service and that our property served as a welcome retreat. As a luxury resort, we strive to provide guests with authentic and unique experiences. Thank you for choosing the Arizona Biltmore. We hope to welcome you...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed yesterday NEW

We stayed two nights in one of the cottages (3 adults and 1 child). They were charming and well appointed but could use a few improvements. The fire pit didn't work. The propane flowed but the igniter was broken. We had to call engineering and they came twice and we ended up using matches. The bathroom only had one hook...

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Helpful?
Thank Smiledoctorsmile
Denver, Colorado
Reviewed yesterday NEWvia mobile

From the moment you arrive at this iconic hotel you are treated with the utmost respect and kindness. The hotel is beautiful, the grounds are gorgeous and the amenities are top-notch. We had golfers that enjoyed their experience and I had a private tennis lesson with Josh, who is just great...friendly, knowledgeable and fun! I would have had more lessons...

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Thank topdog80112
Reviewed 2 days ago NEWvia mobile

The Biltmore is a fantastic looking hotel with a great history the check In staff are friendly and welcoming the hotel has free wifi in all the rooms . The pools are heated . Great little restaurant at the pool side . There's table tennis and proper tennis as well as a gym . The bar staff , as all...

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Helpful?
Thank Richard S
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Richard S, Thank you for choosing the Arizona Biltmore as your destination for luxury and relaxation! We know our guests deserve the very best and will use your comments as we continually evolve. We appreciate your feedback and look forward to your next visit! Warm regards, Sheila Foley

San Francisco, California
Reviewed 3 days ago NEW

Our company hosted a group of 30 doctors at this resort on 02/09/17-02/12/17. Given some of the wonderful experiences at other Waldorf Astoria properties I was excited that this was going to be an amazing experience. Unfortunately, I was repeatedly let down by this resort. The hotel rooms are nicely appointed but there are maintenance problems galore. The food here...

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1Thank David M
Denver, Colorado
Reviewed 3 days ago NEW

Beautiful property with a great pool. Room smelled musty with stained carpet and a cracked mirror. Linens were lovely but pillows also musty and the mattress sagged. Service was ok at best. The staff acted like they were doing you a favor. Food and drink were inconsistent from day to day. Will choose another resort for next stay in Scottsdale.

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Thank Michelle F
Raleigh, United States
Reviewed 4 days ago NEW

The Arizona Biltmore was the perfect place to spend our vacation in the Valley...handy to everything, beautiful resort, friendly and extremely helpful staff. Highly recommend the Ocatilla section of the resort for exceptional service and value considering the extras included. The concierge staff went out of their way to help when we had a medical issue requiring two additional nights...

Review collected in partnership with Waldorf Astoria
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Thank A1412NMmaryf
Reviewed 5 days ago NEW

The original hotel is an architectural piece of history. Everything from the rooms to the restaurant to the gardens are perfectly designed from the 1920's. I recommend this resort for families, businesses, etc.

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Helpful?
Thank Cameron C
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Cameron C, Thank you for sharing such kind words! It was our pleasure to have served you. We hope to welcome you back in the future! Warm regards, Sheila Foley

Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

I booked a stay in February at this resort. Unfortunately the calibre of service provided has been extremely lacking in a hotel of this price point. I received an email from the concierge saying she would assist me in any bookings etc. The few times I emailed her back asking a few questions, I would get a bounceback email. Then...

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Thank kbun

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $327 - $1,011 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Arizona Biltmore, A Waldorf Astoria Resort Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#8 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you ware confused, call the staff. They directed us to the best option for our situation.”
 of 5 bubbles Smiledoctorsmile, 20 Feb 2017 | Read review
“ask if any of the pools will be closed due to higher-priority business functions. Sunday dinners loud due to business traveler conferences.”
 of 5 bubbles KevBye, 13 Feb 2017 | Read review
“Avoid the bungalows at the back of the property. Mine viewed a fence. Not good for a single woman traveling alone!”
 of 5 bubbles KristaD249, 11 Feb 2017 | Read review
“all rooms are roomy and spacious , I suggest the room with view of the pool & jacuszzi”
 of 5 bubbles aortiz2016, 10 Feb 2017 | Read review
“Not a room facing residential area”
 of 5 bubbles asoren2540, 17 Jan 2017 | Read review
5 of 5