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Arizona Biltmore, A Waldorf Astoria Resort

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#18 of 173 Hotels in Phoenix
Certificate of Excellence
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Arizona Biltmore, A Waldorf Astoria Resort
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1,569 Reviews from our TripAdvisor Community

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Showing 1,534: English reviews
Charlottesville, Virginia
Reviewed yesterday NEW

I stayed in a cottage house. They're almost 100 years old and express unique, aesthetically pleasing architecture. The age shows when you come inside. I had to waste an hour getting the door unlocked several time because either my plastic or physical key weren't working. This hassle with no upgrade is what really drove my dissatisfaction. The pools here are...

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Helpful?
Thank Michal F
Prosser, Washington
Reviewed 2 days ago NEW

What a wonderful experience staying at the Arizona Biltmore Ocatilla.Everyone we were in contact with was truly a wonderful experience .I can't point anyone out ,they were all extremely good. We will be back again and will spread the good word around,Thanks so much Alan and Paula Sorensen!

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Helpful?
Thank asoren2540
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear asoren2540, Thank you for the generous feedback! I am delighted to hear that you enjoyed wonderful accommodations and excellent service. Thank you for choosing the Arizona Biltmore. We look forward to welcoming you back! Warm regards, Sheila Foley

Beach Park, Illinois
Reviewed 2 days ago NEW

Review collected in partnership with Amoma.com
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Helpful?
Thank Kristina S
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

La Jolla, California
Reviewed 2 days ago NEW

I've heard great things about the Arizona Biltmore for years, but our experience last weekend was very disappointing. Our room in the Garden Wing had a comfortable king bed, but only one nightstand. That was inconvenient, but the worse thing was the ridiculous bathroom. It had (obviously) been remodeled to accommodate a large walk-in shower and that hatchet job had...

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Helpful?
1Thank ElizabethHansen
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear ElizabethHansen, Thank you for sharing extensive feedback. We regret that we were not able to provide you with the inspirational environment and exceptional service for which we strive. Please accept our sincere apologies for the disappointing conditions of your stay. We are committed to providing the very best in luxury and would like the opportunity to connect directly. Please...

Avignon, France
Reviewed 2 days ago NEW

my son and I for a very famous trip , wonderfull place , charming hotel , we didn’t plane this town for our holidays but , because of an accident on the interstate we had to sleep in Phoenix and sincerely it was an amazing experience

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Helpful?
Thank brunodeprovence
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear brunodeprovence, Thank you for choosing the Arizona Biltmore! I am so pleased to hear that you and your son enjoyed an incredible visit. Thank you for sharing such generous feedback. We hope to welcome you back in the future! Warm regards, Sheila Foley

Cheektowaga, New York, United States
Reviewed 3 days ago NEW

We were attending a marketing seminar at the Biltmore.....This resort is, by far, one of the best in the country !!! The rooms were very spacious and very comfortable. We had a first floor room that had a large patio...30 yards away was a hot tub, which was heavenly....the restaurants were excellent, not only in taste but in superb service...Even...

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Helpful?
Thank Tim K
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Tim K, I am delighted to hear that you enjoyed an incredible stay! We appreciate your kind words and hope to have the opportunity to welcome you back soon! Warm regards, Sheila Foley

Colorado, United States
Reviewed 4 days ago NEW

Overall, love the look and feel of this hotel the amenity looked gorgeous, although I didn't really utilize any. Everyone is super friendly and helpful. Personally, I think the bed I had was extremely soft and felt a lot like a memory foam. I woke up with a stiff neck and back pain.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Z3408PWsarahs
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Z3408PWsarahs, Thank you for sharing valuable feedback. I am so sorry to hear that your experience fell below expectations. We understand the importance of a comfortable, relaxing guestroom and try to be very vigilant in this area. Please know that your concerns will be addressed with our team. Thank you for choosing the Arizona Biltmore. Respectfully, Sheila Foley

Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

I have stated many times at the Biltmore, I love the history and the Frank Lloyd Wright influence. Take a guided tour very fun. Many Presidents and celebrities have stayed here over the years, check out the photos . Have dinner at Wrights, a great restaurant. I love the choices of many pools. Many rooms have been renovated. It is...

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Helpful?
Thank James M
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear James M, I am thrilled to hear that you enjoyed your time at the Arizona Biltmore! We thank you for your visit and look forward to your next return! Warm regards, Sheila Foley

Toronto, Canada
Reviewed 5 days ago NEW

My first time here - Jewel of the desert! Pros - Beautiful historical place - Beautiful sacred ground - flowers, trees, lights. - Gas fireplace patio lounge was gourgeous - Pool was well kept - Rooms were updated - Personal concierge was attentive - Catering staff was superb - AV/support was out of his world as I was a speaker...

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Helpful?
Thank TheInspiredOne
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear TheInspiredOne, Thank you for sharing your experience. I would like to extend my apologies regarding the disappointing conditions of your stay. We take guest feedback seriously and strive to constantly and consistently provide the very best in service. Please contact us directly at amina.ziri@waldorfastoria.com as we would like the opportunity to speak with you further. We look forward to...

Louisville jy
Reviewed 5 days ago NEW

Unforgettable A real Phoenix experience. Our friends live nearby and we enjoyed having them over for dinner and to explore the building and grounds. We were fascinated by the intersecting of AZ history and the history of the hotel.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank Nonnymomm
GM_ArizonaBiltmore, General Manager at Arizona Biltmore, A Waldorf Astoria Resort, responded to this review

Dear Nonnymomm, Thank you for choosing the Arizona Biltmore! I am so thrilled to hear that you enjoyed an exceptional experience with us! We look forward to serving you again soon. Warm regards, Sheila Foley  

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Polished and refined, the Arizona Biltmore,a Waldorf Astoria Resort shines brighter than ever following a grand restoration. This historic luxury resort has been a destination of inspiration for over 86 years spanning over 39 acres of lush gardens, 8 sparkling swimming pools and iconic architecture. Championship golf, the 22,000+ square foot Spa Biltmore and fitness center, multiple restaurants, and a variety of amenities await you. Experience the unrivaled grace of this timeless treasure with a spirited soul. ... more   less 

Additional Information about Arizona Biltmore, A Waldorf Astoria Resort

Address: 2400 East Missouri Avenue, Phoenix, AZ 85016-3106
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $397 - $1,050 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arizona Biltmore, A Waldorf Astoria Resort 4.5*
Number of rooms: 738
Reservation Options:
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Also Known As:
Arizona Biltmore Hotel Phoenix
Arizona Biltmore, A Waldorf Astoria Resort Phoenix
Hotel Style:
#3 Top resorts Hotel in Phoenix
#5 Spa Hotel in Phoenix
#7 Luxury Hotel in Phoenix
#10 Romantic Hotel in Phoenix
#15 Family Hotel in Phoenix
#17 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Arizona Biltmore, A Waldorf Astoria Resort staff and other travellers.
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Questions? Get answers from Arizona Biltmore, A Waldorf Astoria Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a room facing residential area”
 of 5 bubbles asoren2540, 17 Jan 2017 | Read review
“Stay away from rooms above the bar and ones that will take you 18 minutes to walk to from the self park area.”
 of 5 bubbles TheInspiredOne, 14 Jan 2017 | Read review
“I believe that you can't go wrong here. I usually upgrade to a "cottage".”
 of 5 bubbles amf660, 11 Jan 2017 | Read review
“Request garden/ mountain views for a really great upper floor view of the main garden area and mountains!”
 of 5 bubbles Teaempress, 7 Jan 2017 | Read review
“Terrace area.”
 of 5 bubbles 220jacquid, 28 Dec 2016 | Read review
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