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    Crowne Plaza Phoenix Airport

    4300 E Washington St, Phoenix, AZ 85034-1818
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    08/10/2017 09/10/2017
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    Traveller (77)
    Room & Suite (52)
    Dining (8)
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    631 reviews
    #47 of 174 hotels in Phoenix
     
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    998 reviews
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    Overview
    • Excellent46%
    • Very good36%
    • Average12%
    • Poor3%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    4.0 Star Hotel
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    Aloft Phoenix-Airport
    631 reviews
    #47 of 174 hotels in Phoenix
     
    Hilton Garden Inn Phoenix Airport North
    998 reviews
    #23 of 174 hotels in Phoenix
     
    GreenTree Inn & Suites Phoenix Sky Harbor
    547 reviews
    #22 of 174 hotels in Phoenix
     
    DoubleTree Suites by Hilton Hotel Phoenix
    1,409 reviews
    #40 of 174 hotels in Phoenix
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (689)
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    11 - 15 of 673 reviews

    Reviewed 16 August 2017

    My car was vandalized while stored in the long-term valet covered parking at the Crowne Plaza Phoenix Airport Hotel. Generally speaking, I am averse to airing grievances through social media; however, after two weeks of mostly unsatisfying communication with the local management, and after escalating...More

    Thank nyk_20
    Response from IHGService, Guest Relations Manager at Crowne Plaza Phoenix AirportResponded 3 weeks ago

    Dear nyk_20, Thank you for your recent stay with us and reviewing our property. Please accept my sincerest apology for the unexpected experience you had with the your vehicle in parking area. I am also sorry for the level of service you received from our...More

    Reviewed 15 August 2017 via mobile

    I arrived in Phoenix after flying for 20 hours and was desperate to get to my hotel room as soon as possible. Luckily, the hotel shuttle arrived exactly 10 minutes after I called the hotel. I was warmly greeted by the front desk clerk and...More

    Thank PrincePolo
    Reviewed 8 August 2017 via mobile

    Spent a week at the Crown Plaza while in Phoenix on business. What a mistake. First of all they have very little public parking but a huge parking garage that only valet can use, it is free. So be ready to wait in line for...More

    Thank kefltrvlr2
    Response from IHGService, Guest Relations Manager at Crowne Plaza Phoenix AirportResponded 4 weeks ago

    Hello kefltrvlr2, Thank you for your review and for staying at the hotel. I appreciate you choosing our hotel for your business travel needs. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort...More

    Reviewed 6 August 2017

    Very nice room and very comfortable bed this hotel was very quiet, gave good customer service, however the room is price to high, but I guest you paying for the location by the airport. However, their isn't really anything close to this location you will...More

    Thank Catherine C
    Reviewed 1 August 2017 via mobile

    Our room was spacious and quiet and the bed and pillows were comfortable! The room and bathroom were clean. We appreciated and enjoyed the Templespa aromatherapy lotions and spray for relaxation and restful sleep. We didn't eat at the hotel, but I noticed a restaurant...More

    1  Thank marycatherine23
    Aloft Phoenix-Airport
    631 reviews
    #47 of 174 hotels in Phoenix
     
    Hilton Garden Inn Phoenix Airport North
    998 reviews
    #23 of 174 hotels in Phoenix
     
    GreenTree Inn & Suites Phoenix Sky Harbor
    547 reviews
    #22 of 174 hotels in Phoenix
     
    DoubleTree Suites by Hilton Hotel Phoenix
    1,409 reviews
    #40 of 174 hotels in Phoenix
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$98 - US$218 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Phoenix
    • #23 Family Hotel in Phoenix
    • #29 Romantic Hotel in Phoenix
    • #45 Business Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 290
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Expedia, Travelocity, Hotels.com, Priceline, Booking.com, Orbitz, Cancelon, TripOnline SA, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Crowne Plaza Phoenix Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Crowne Plaza Phoenix Airport Hotel Phoenix ,
    • Phoenix Crowne Plaza ,
    • Crowne Plaza Phoenix Airport Arizona
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    Traveller (77)
    Room & Suite (52)
    Dining (8)
    Pool & Beach (8)
    Hotel & Grounds (45)
    Bathroom (8)
    Business Centre & Event Rooms (3)
    Nearby
    Aloft Phoenix-Airport
    631 reviews
    .23 km away
     
    Hilton Garden Inn Phoenix Airport North
    998 reviews
    .89 km away
     
    DoubleTree Suites by Hilton Hotel Phoenix
    1,409 reviews
    .35 km away
     
    GreenTree Inn & Suites Phoenix Sky Harbor
    547 reviews
    4.61 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    .78 km away
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    Ask a question
    Questions & Answers
    Michael C
    29 April 2017|
    Answer
    Response from Cubette6 | Reviewed this property |
    Not sure about the shuttle but you can walk across the street and take the airport tram directly to the ticketing area. We fly from Phoenix often and use this option.
    0
    Votes
    Michael C
    29 April 2017|
    AnswerShow all 3 answers
    Response from Ted T | Property representative |
    We have a 24 hour shuttle that runs on the hour and half hour overnight. As for Security, we recommend 1 hour, but have no control over outside forces that effect that. So we would suggest being on the 4am shuttle. I... More
    0
    Votes
    Brian T
    20 January 2017|
    Answer
    Response from Ted T | Property representative |
    We have two different choices for views. The first is the city view that get's a good look at the airport with South Mountain in the background and the skyline of Phoenix. The other view is a great look at Camelback... More
    1
    Vote
    Room Tips
    "complimentary valet parking for hotel guests."
    Read review
    "Don't stay here....filthy bathroom."
    Read review
    "Just plan to pay!"
    Read review
    "We like the upper floor as they are more secure."
    Read review
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