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77 E Polk St, Phoenix, AZ 85004
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Traveller (56)
Room & Suite (81)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 11/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn & Suites Phoenix Downtown
Updated 11/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
The Hampton Inn & Suites Phoenix Downtown is only four miles from Phoenix Sky Harbour Airport, and located in the heart of Downtown Phoenix. Our hotel is adjacent to the ASU downtown campus, and blocks from Fortune 500 companies like Ernst & Young and JP Morgan Chase. Walk to events at Phoenix Convention Center, restaurants at CityScape, Sun games and events at Footprint Center, and Diamondbacks games at Chase Field - all within a mile of our hotel. Every room offers complimentary WiFi, a 50-inch HDTV, mini-refrigerator, coffeemaker, and desk with ergonomic chair. Looking for a little more space? Our Suites are perfect with a living area, sofa bed, microwave, mini-fridge, and bar sink; some suites also have picture windows for great views over downtown. Grab a drink and light eats at Downtown 77, located on site. Wake up each day to free hot breakfast, including freshly baked waffles, oatmeal, eggs, bacon, fruit, and pastries.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Gift shop
Non-smoking hotel
Shared lounge / TV area
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
323Reviews5Q+A11Room tips
Traveller rating
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Most Recent
Jake wrote a review Sep 2022
1 contribution
Overall, it was a great stay! My room was clean, breakfast was great and the hotel’s location is perfect. Blake at Front Desk and Jordan and Quentin in valet were all awesome. I highly recommend the hotel.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 2 weeks ago
Dear guest, Thank you for the positive rating. We are delighted to hear that you had a great stay with us. We are glad that you liked the room and our breakfast offering, and it's nice to know that our location was perfect for you. We also appreciate you personally recognizing Blake, Jordan, and Quentin for their great service. Thank you for recommending our hotel to prospective guests. This means a lot to us. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LetMeGetAway wrote a review Aug 2021
Baltimore, Maryland37 contributions41 helpful votes
Hotel's Favourite
Chose this hotel due to it's great pricing and location. Price was great for the dates I stayed. I was lucky enough to also find a coupon code via visitphoenix website. I stayed for 2 nights at this hotel (taxes and fees included) what other hotel properties in downtown were asking for only 1 night. Maybe I just got lucky with my dates - no idea! I tried to do online check-in for this hotel but it was not available. When I arrived I was told it had not yet been setup for use. This seems to be a newer hotel, so that may be why. Breakfast is the grab&go style with cold food options. Parking was $37/night...I did not bring a car. We used the light rail [$2/trip or $4/day]. Light rail station is a short 5 minute [maybe less] walk to/from the hotel. Literally cheaper to park at the airport and ride the light rail in, or even Uber for that price. Hotel room was clean and smelled fresh/clean. Overall had a newer vibe to it. This may be the first Hampton Inn that I've stayed in that offers only a mini fridge, and no microwave. Bed(s) were comfortable, pillows were too. AC worked great - much needed in 100+ degree weather. Water pressure in the shower was nice, and the sink had a large vanity which I always appreciate. The location of the hotel is great. Like mentioned before, short 5 minute walk to/from the light rail. Approximately 10 minute walk to Talking Stick Resort Arena, and another 5 minute walk down the road to Chase Field. You can see both arenas/fields from one another on Jefferson, so they aren't far at all. Lots of restaurant and bar options as well as drug store and grocery store all within walking distance.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Jeremy Dunkin, General Manager at Hampton Inn & Suites Phoenix Downtown
Responded 23 Aug 2021
We are so glad to hear that you enjoyed your time at our hotel and took the time to write such a great detailed review! We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karrol L wrote a review Sep 2022
22 contributions5 helpful votes
We stayed at this hotel because it was close to Grand Canyon University. My youngest granddaughter was moving into her apartment on the campus the next morning. We had a U-Haul 5x8 trailer. They have a parking garage shared with the businesses in the same complex. We could not park the truck and trailer in the parking garage (they would have fit, but it isn't allowed). They did have an area on a side street where we could park. We did and it worked out ok. We walked through the parking garage back to the hotel. The room was very nice. All the amenities. We ordered dinner from the hotel and it was good and not expensive. It was delivered quickly and the staff were very nice. A lot of GCU families stay at this hotel during move-in week. Price for one night was $200+.
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Date of stay: September 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 3 weeks ago
Dear guest, Thank you for taking the time to share your recent experience at our hotel. We are glad that you liked the room and its amenities and found the staff pleasant, and it's nice to know that our food offering and prompt service were to your satisfaction. We also hope your stay was relaxing and you had a good night's sleep at our property. Your comments about parking have been duly noted, and we regret any inconvenience caused. We are, however, pleased to hear that the alternative to our parking garage worked out well for you. We trust that the positives of your stay outweighed any downside, and we hope to welcome you back when you return to Phoenix. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fouredheads2 wrote a review Sep 2022
Little Rock, Arkansas14 contributions6 helpful votes
Spent one night here. Came to Phoenix to see a Diamondbacks baseball game. Staff was super accommodating. They got us into our room early! The location was perfect! Although the valet parking was pricey, we never had to drive or look for parking downtown. We were able to walk everywhere: to lunch at the Kettle Black restaurant, to a coffee shop, to CVS and even to the BB game. We took advantage of using the Lime scooters and got exercise walking. On our downtime, we relished how comfortable the bed and room was. Except for a microwave in the room (they had one in the lobby) we had all the amenities we needed. Loved the sun blocking blinds! The breakfast was in keeping with the Hampton Inn’s reputation for a hot meal with good variety of foods. They did not have a pool (Phoenix is soooo hot and I would have welcomed it but knew it going in) but had a fitness center. The area had some homeless people around but we never felt unsafe. Well lit on the streets at night. For a large city, it was uncrowded. All in all, great place!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 3 weeks ago
Dear guest, thank you so much for your stellar review and sharing your experience in details. This means a lot to us. We hope you enjoyed the game! From location to hospitality, we are delighted to read that you had a wonderful stay with us overall. Thank you for taking the time to review us. We hope to see you soon again next time you visit the area. Warmest regards, Guest Experience Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelly H wrote a review Aug 2022
Harrisonburg, Virginia24 contributions51 helpful votes
This was one of the nicer Hamptons I've stayed at. It was well modernized and clean. Staff was friendly and helpful. The location was easily walkable to the convention center and downtown, a few blocks away. Breakfast was the usual (with plenty of waffle makers even with a packed breakfast room). Spent 5 nights here and it was great!
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Review collected in partnership with Hampton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 10 Aug 2022
Hey Shelly, Thank you for the positive rating. We are pleased to hear that you had a great stay with us. We are glad that you found our accommodation clean and modernized and the staff friendly and helpful, and it's nice to know that our location was to your satisfaction. We also hope you enjoyed our complimentary breakfast offering. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brooke A wrote a review Aug 2022
1 contribution
chad was our valet and he was really sweet and did a great job. he also complimented my friends shirt which was really sweet! he was just helpful overall because i have never used a valet before and was a bit confused, but it gave us a lot of information!
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 7 Aug 2022
Hey Brookie, Thank you for the lovely review. Our staff works very hard to make sure they provide the best services to our guests, and your kind words for Chad will continue to motivate him and encourage him to remain focused on our goal of delivering 100% value and quality services at all times. We also hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bernie F wrote a review Jun 2022
1 contribution
Hayden was such an awesome valet !!! Very personable , helpful and courteous!!! I will recommend everyone to Stay at this Hampton Inn because their service here is extremely exceptional thanks again!!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 26 Jun 2022
Hey Bernie, Thank you for the lovely review. At Hampton Inn & Suites Phoenix Downtown, we pride ourselves on providing excellent customer service to our guests, and we are delighted to read your comment about the exceptional service that you received at our hotel. We also appreciate you personally recognizing Hayden for his valet service. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen M wrote a review Jun 2022
2 contributions
Had a great stay! Clean rooms, good on-the-go breakfast. Dylan working valet was very helpful! I forgot to send a message to retrieve the car and he ran immediately to grab it. Was running late to a meeting, so I really appreciate Dylan’s quick response!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from GuestXperience Team, Owner at Hampton Inn & Suites Phoenix Downtown
Responded 22 Jun 2022
Hey Stephen, Thank you for the positive rating. We are pleased to hear that you had a great stay with us. We are glad that you found the rooms clean, and it's nice to know that our breakfast offering was to your satisfaction. We are also happy to learn that you appreciated the prompt and helpful service rendered by Dylan. It was a pleasure to host you, and we look forward to having you back many more times in the future. Warm regards, Guest Experience Team Hampton Inn & Suites Phoenix Downtown
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yazmin r wrote a review Jun 2022
1 contribution
I was concerned with downtown parking & luckily the Hampton inn had my back! Very helpful staff is here to assist you & all your valet needs. Caleb assisted me today. He was very nice & resourced! Appreciate the service
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lonyetta Mosley, Guest Services / Front Office at Hampton Inn & Suites Phoenix Downtown
Responded 13 Jul 2022
Hello Yazmin, Thank you for choosing the Hampton Inn & Suites - Phoenix Downtown. We are so glad you enjoyed your stay! I would like to personally thank you for your recent feedback. I’m so glad to hear Caleb made your day! I’ll be sure to share your kudos with him! We look forward to seeing you during your next visit to Downtown Phoenix! Kind Regards, Lonyetta Mosley- Asst General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexa B wrote a review May 2022
1 contribution
I came to Phoenix to enjoy Phoenix comic con for the day with my boyfriend and his parents. I really like the valet option available at Hampton inn and suites. Hayden was very nice and took care of us quickly.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lonyetta Mosley, Guest Services / Front Office at Hampton Inn & Suites Phoenix Downtown
Responded 13 Jul 2022
Hello Alexa, Thank you for choosing the Hampton Inn & Suites - Phoenix Downtown. We are so glad you enjoyed your stay! I would like to personally thank you for your recent feedback. I’m so glad to hear Hayden made your day! I’ll be sure to share your kudos with him! We look forward to seeing you during your next visit to Downtown Phoenix! Kind Regards, Lonyetta Mosley- Asst General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$146 - US$260 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
210
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Frequently Asked Questions about Hampton Inn & Suites Phoenix Downtown
Which popular attractions are close to Hampton Inn & Suites Phoenix Downtown?
Nearby attractions include Wells Fargo Museum (0.4 km), St. Mary's Basilica (0.3 km), and Phoenix Symphony (0.4 km).
What are some of the property amenities at Hampton Inn & Suites Phoenix Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hampton Inn & Suites Phoenix Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Phoenix Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton Inn & Suites Phoenix Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Phoenix Downtown?
Conveniently located restaurants include Pomo Pizzeria Phoenix, Harumi Sushi & Sake, and Hanny's.
Are there opportunities to exercise at Hampton Inn & Suites Phoenix Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Phoenix Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Phoenix Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Phoenix Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.