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Quality Inn & Suites Phoenix

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Traveller (8)
Room & Suite (16)
Pool & Beach (3)
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Overview
  • Excellent36%
  • Very good22%
  • Average16%
  • Poor16%
  • Terrible10%
16 May 2017
“Great Room”
24 Oct 2016
“Frustrating Experience”
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
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Nearby Hotels
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Reviews (75)
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LanguageEnglish
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11 - 15 of 73 reviews
Reviewed 13 June 2014

We got to this hotel it was closed by the police. We had to find another hotel and the first choice reservation was not much help the first time we called. We had to make 3 calls to find someone to help us find another...More

1  Thank cathyhelland
Response from Manager M, General Manager at Quality Inn & Suites PhoenixResponded 15 June 2014

The Quality Inn & Suites was closed by the property owners on June 11, 2014 for major renovations. It is scheduled to reopen in mid-late August 2014. Full time security has been hired to secure the grounds 24/7 during the shutdown and construction phase. We...More

Reviewed 28 April 2014

My son is in the Baptist Hospital on Bethany Home Rd. Enjoyed our stay at Quality Inn. it was close and received very good treatment by personnel who worked there, Sam was a great person to work with. showed a lot of respect for people....More

3  Thank John M
Reviewed 22 April 2014

After traveling from NY to AZ in 3 short days and some of the not so nice hotels along the way we were a little worried about what was to come next. When we arrived at the Quality Inn in Phoenix, AZ Mike the front...More

1  Thank Barbara S
Reviewed 21 April 2014

I was weary about staying in another Quality Inn after my experience at a different venue days prior; however, I was better impressed by this location. The front desk agent allowed me to check into my room two hours in advance. The room was clean...More

1  Thank xanderin05
Reviewed 18 April 2014

I tried to register at this place and they told me the room wasnt ready....so I went to lunch. I came back and they said the room wasnt ready, so I sat in the lobby and watched as another guest registered and was given her...More

1  Thank Jim K
Response from Manager M, General Manager at Quality Inn & Suites PhoenixResponded 19 April 2014

Thank you for time and business. We strive to exceed guest expectations, in your case we did not achieve our goal. We continuously review our operation and make adjustments where necessary. Thank you for your feedback and we hope to have another chance to at...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$49 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (16)
Pool & Beach (3)
Dining (1)
Questions & Answers
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Room Tips
"Ask when the room was updated. I stayed a Monday and a Friday around another hotel stay (that one for..."
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"Just check everything. Esp the Air Conditioning & shower."
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"Call before you go make sure the hotel is still open."
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"Any room I would imagine would be great if the smoking ones are."
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