We had a wonderful stay at the Drury Inn. I have a family of 5. The room was perfect as everyone had a bed to sleep in. The room was large and very clean and the folks at check in were wonderful and welcoming. They have a great happy hour with three free drinks and a appetizers which (for the kids in our family) was sufficient for dinner! The breakfast was also delicious.
I cannot express how happy we were with this place. Whoever runs it needs to teach a class in hospitality management. The man who checked us in was warm, welcoming and informative, We continued to see him throughout our stay and he was absolutely wonderful. The rooms were spotless and smelled really clean. The beds and pillows were very comfortable. We enjoyed the pool and hot tub, which are half inside and half outside. We were offered "happy hour" chicken tenders and mashed potatos as well as soda for free. We had already eaten, so I can't review the food but it was a surprising offer. Our breakfast was complimentary and offered a wide variety of hot and cold foods. I have been to hundreds of hotels and this is the best all around experience I have ever had.
Drury hotels are consistent for cleanliness, great customer service & value, especially when you consider breakfast & kickback food in addition to your room. Great choice for families with a very relaxed overall atmosphere.
We loved our stay at Drury Hotel Happy Valley; the staff, the room, the view from the room, the pictures through the hotel showcasing Arizona beautiful mountains added to the enjoyment during our trip. Plus the breakfast and kick start snacks offered by the hotel were great!
My son and I spent 3 nights here and we loved it. The room was spacious and clean, the beds were comfy, and the bathroom was nice and big with good water pressure in the shower. Beyond that, I have to say I appreciated the staff and their hospitality. Every person I encountered was so kind. The girl who checked us in gave us a top floor room away from the elevator and highway, just because we were staying more than a couple nights. The kitchen staff who ran the breakfast each morning were friendly and working so hard. We were honestly blown away when we came back to the room on our first night and ran into another family in the elevators who had plates of food. We asked where they got it and they said the hotel runs a dinner bar every night just like the breakfast bar in the mornings! No joke, there's pulled pork sliders, a nacho bar, chili, and a soda fountain down there. We never wound up eating any of it, but I was super impressed that they offered it and that family told us they were having that for dinner every night of their stay and they thought it was great! Our second night there, we stopped down at the lobby bar to get my son a Shirley Temple. I had my "3 free drinks each night for hotel guests" coupon in my hand, and although I felt a little silly using it to order a kids drink, the girl who was bartending was so sweet. She gave him extra cherries in his drink and didn't charge anything for it. Overall, we were both very happy with our stay here. It's located far enough north of downtown Phoenix that it's in a pretty quiet area, but it's right off the highway, so getting around with a rental car was really easy. Highly recommend, would totally stay here again.…
This hotel is well worth the 5 stars in my book!! Great location, great pool, nice dinners and breakfasts provided but most importantly....this is a very VERY clean hotel and the staff were so very friendly and helpful, just very kind overall. Lauryn and Duane were the two front desk employees who were both of great help to me and went above and beyond.......Thank you guys!!!! Will definitely stay here again when visiting Phoenix. Loved the popcorn. Only suggestion would be to open the pool earlier.
Clean, comfy, quiet rooms. My kids loved the pool and hot tub (both which were always clean) and I appreciated the towels provided on the pook deck. The popcorn machine in the front lobby was a nice touch. In addition to a robust complimentary hot breakfast, we also enjoyed a complimentary dinner (staff described it as snacks/appetizers, but you could easily make a meal out of salad, meat sandwiches, baked potatoes, beans) and 3 beverages per adult. It was not too terribly far from the airport and the staff was super friendly, even letting us give them our recyclables. The hotel was immaculately clean; I even watched a cleaning staff member wipe down the elevator before I got on.
My family stayed there for seven days. We all had such an amazing time. The front desk, bar tender, housekeeping pool service area everyone was happy and willing to help out and wanted to make sure everything was good and that we were satisfied. The rooms are nice and clean the staff is kind and helpful and breakfast every morning. Couldn’t have asked for a better place to stay.
I have very fond memories of staying at Drury Inn & Suites as a child growing up in North Carolina. It was my favorite place to stay because of the free freshly baked chocolate chip cookies---which were amazing :p!! Three decades later, I decided to stay here to bring back memories of my childhood. Unfortunately, there were no freshly baked cookies. However, there was OH SO MUCH MORE! Not only was the staff friendly, welcoming, and kind, the hotel was clean and came with complimentary dinner, drinks, breakfast, AND popcorn!!! The gym was exactly what I needed and there was an enticing pool and hot tub. Wow! I couldn't ask for more! I had zero complaints and look forward to visiting this place again in the future!
Have stayed at many hotels and this one is one of the best for hospitality! The staff from the entire hotel were some of the friendliest people you can imagine! Greeted daily by virtually any one that worked there was a very nice touch! Free breakfast was great to get our day started and the 5.30 Happy hour provided enough food for dinner if you did not want to go out. 3 free adult beverages were included during this time free of charge.we stayed 9 nights and will be back again soon! Great job by everybody that worked at this fine hotel!