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Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.

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Traveller (11)
Room & Suite (32)
Dining (1)
Overview
  • Excellent23%
  • Very good8%
  • Average10%
  • Poor16%
  • Terrible43%
5 Aug 2017
“Very scummy room, itchy thin blankets, found a cockroach in my room.”
26 Jul 2017
“Old and musty”
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
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Offers from Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (56)
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1 - 5 of 56 reviews
Reviewed 3 weeks ago

ASK ADERAH! Of course my followers all know I love Elegant Hotels, Luxury Resorts, Stay Cations, Va Cations, Alone Cations, Sorry You Can Not Come Cations, Family Is Welcomed Cations! ASK ADERAH! But I must advise my readers that my stay at This ESA was...More

1  Thank HARTWORLDTV L
Response from 00esa, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 2 weeks ago

It was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We will take immediate action to identify why we failed so we can prevent these issues from occurring again. We...More

Hotel's Favourite
Reviewed 2 May 2018 via mobile

Cameron has been a tremendous help both professionally and personally anything I needed he did his best to make sure I was satisfied and comfortable during my stay from maintenance to anything situation that could ever come up. And Holly does a great job at...More

1  Thank 277elizabethf
Response from 00esa, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 2 May 2018

Thanks for choosing Extended Stay America for your stay. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you, and we look forward to hosting you...More

Reviewed 1 June 2018 via mobile

The manager asked to give them a chance to redeem themselves from my last stay. So I made reservations to stay again. They tried putting me and my family in a one bed room and claimed that is all they had. I look on line...More

Thank Allen G
Response from 00esa, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 2 June 2018

We cannot apologize enough for the poor service you received during your stay with us. The incidents you highlight in your review concerns me very much. This is certainly not the type of service our hotel is known for, so we truly regret the inconvenience...More

Reviewed 3 November 2017

I was in need of a place to live for an indefinite period and chose this hotel. It has been great. The staff have been very responsive to my needs. The rooms are comfortable and are cleaned very well. I even get regular calls from...More

Thank hangwitthedog
Response from 00esa, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 3 November 2017

Thank you for being our guest at Extended Stay America. We are delighted to know you are comfortable here and that our associates are always responsive to your needs. We will be sure to share your compliments with our entire team for a job well...More

Reviewed 8 October 2017

Prior guest's pubes were not cleaned out of shower prior to our stay. Pull out couch had stains. TV signal was horrible. Continental breakfast was a joke. Very noisy. Parking lot had garbage. Not a well maintained facility at all. I'm done with extended stays.More

Review collected in partnership with Extended Stay
1  Thank Joe B
Response from 00esa, Manager at Extended Stay America - Phoenix - Chandler - E. Chandler Blvd.Responded 13 October 2017

It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More

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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$65 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$65 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (32)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Room Tips
"If you have a pet be sure to request a pet friendly room."
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"Middel building ground floor is EZ to get to and quite."
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"Pick something on the back side, away from the interstate."
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"down the street"
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