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JW Marriott Phoenix Desert Ridge Resort & Spa

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#8 of 174 Hotels in Phoenix
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JW Marriott Phoenix Desert Ridge Resort & Spa
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2,490 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Phoenix Desert Ridge Resort & Spa
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Showing 2,451: English reviews
Raleigh, North Carolina
Reviewed 8 March 2015 via mobile

Really enjoyed our trip - if you're a golfer, book tee times at both The Palmer & The Faldo courses. If you have to choose one, play Faldo (it's a little more interesting). Spring for the $65/person charge and access The Griffin Club - private chef, personal service, and outstanding coffee! The happy hour is fun as well. This is...

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Thank Brad945
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you so much for your review. We are so pleased to hear that you enjoyed your stay with us from the Palmer and Faldo Golf Courses to our fabulous Griffin Club. We hope we have the opportunity to welcome you back to the resort again soon!

Toronto, Ontario
Reviewed 7 March 2015

This is a very well kept with tremendous amenities. The rooms are decent sized, with the bathrooms are over-sized. Overall the property is well maintained and the staff generally friendly and outgoing/helpful. Why not a 5? 1) This is 2015, internet in room should be part of the deal, $300+ a night, throw in the internet... 2) Housekeeping staff was...

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Thank bgagnon
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed your recent stay with us. We value your feedback and have forwarded your comments regarding the internet, housekeeping and bed size to the appropriate staff for review. We do look forward to the opportunity to welcome you back again soon.

Phoenix, Arizona
Reviewed 7 March 2015 via mobile

From the exhuberant greeting by Gordon at the door, to staff members of all areas reading our faces and asking what they might help us with, our stay was heavenly. Comfortable beds, lovely views from our balcony, fast and friendly room service. The evening before our check-out, we called to confirm that they had us down for the late check-out...

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1Thank Bobbi S
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are pleased to hear that you enjoyed your stay with us, but disappointed to hear that your check out experience did not meet your expectations. Please reach out to us directly with your contact information at jwdesertridgeguestservice@marriott.com to speak in further detail.

Lansdale, Pennsylvania
Reviewed 7 March 2015

2nd time staying, both for business but this is the best resort in Scottsdale/Phoenix area. I hope to one day play on the courses and take advantage of all that the resort offers, but their customer service is 2nd to none (as a Rewards member, i expect this). I would recommend for business, golfers, vacationers... great resort!

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Thank Hunts37
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for choosing our resort for your recent business trip. We are so pleased to hear that you enjoyed your stay and we hope that you will have the opportunity to join us for a bit of relaxation and golf! Please reach out to us directly for any assistance in taking care of your future travel plans.

Sunset Beach, North Carolina
Reviewed 6 March 2015

On February7,2015 ,we enjoyed a wonderful evening at the J.W. We just arrived from Sunset Beach N.C and needed to just relax after our flight. In the courtyard we were entertained by a young couple on acoustical guitars playing a medley of songs. They were called" Peppermint James". We spoke with the couple during a break. They were delightful and...

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2Thank MrSunset181
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so pleased that you enjoyed a relaxing stay with us and were able to have the opportunity to experience one of our weekend local bands, "Peppermint James". We hope to have the opportunity to welcome you back again soon!

Oak Park, Illinois
Reviewed 4 March 2015

I attended a conference here, and would have liked to enjoy more of the facilities. The JW is truly an oasis in the midst of an urban area. As with other JWs, the décor is beautiful yet understated with numerous outdoor seating, relaxing and entertainment opportunities. The pool and lazy river are beautiful and appear completely relaxing. I loved having...

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Thank Rance C
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. Our guest comments are very important to us and we truly appreciate your feedback. We are pleased that you enjoyed your time with us and do hope that we have the opportunity to welcome you back again to enjoy all the amenities our resort has to offer.

Houston, Texas
Reviewed 3 March 2015 via mobile

Pros: - Dessert ridge and City North malls are within walking distance. - Free shuttle service to restaurants/entertainment - tennis courts and mountain bikes available. - gravel paths for running/mountain bike Cons: - Some people at concierge desk don't have idea of places they recomend. They sent us to restaurants that were closed for example. - prices seem high specially...

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Thank Negroycanche
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We appreciate your comments on both the pros and cons and have forwarded your comments to our staff for review. We look forward to welcoming you back again when your travels bring you to Arizona!

Buffalo, New York
Reviewed 3 March 2015

The pool was the highlight of this hotel. Kids loved the lazy river and the number of tubes to use around river. The slide was awesome.The restaurants were awesome and the service is top notch. We thought the rooms were very quiet, great shower and separate bath in our room was nice. Overall would go back.

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1Thank M P
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for taking the time to write your review. We are so pleased to hear that you and your family truly enjoyed your time with us - especially poolside! We hope that if your travels bring you back to Arizona, we will have the opportunity to welcome you once again to the resort.

Hales Corners, Wisconsin
Reviewed 2 March 2015

Beautiful grounds, a pleasure to walk around. The pool areas are beautiful, relaxing. I especially enjoyed the spa area. The whirlpool has a very rough bottom and its smaller than expected. Clean and nicely appointed locker rooms. The steam room was very hot. Our room had a fantastic view. The bed was exceptionally comfortable. The only negative was that the...

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Thank Hcwi
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for your review. We are so happy to hear that you had such a wonderful time with us and we do hope to welcome you back again soon!

Louisville, Kentucky
Reviewed 1 March 2015

We were not disappointed with our second stay at the JW Desert Ridge Marriott in Phoenix. The grounds were well manicured and the different venues/spaces on the property offer a variety of options for events/parties/receptions,etc. The staff was very friendly and helpful. We will return for a third visit sometime in the future. It was also easy to walk across...

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Thank Ellen V
MarriottDesertRidge, Social Media Specialist at JW Marriott Phoenix Desert Ridge Resort & Spa, responded to this review

Thank you for once again choosing our resort for your recent stay! We are so pleased that you enjoyed your time with us and look forward to welcoming you back again for your next visit!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Roy's - Desert Ridge
Roy's - Desert Ridge
Cuisines: American, Hawaiian, Seafood
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Without peer among Phoenix resorts, the award-winning, AAA 4-Diamond JW Marriott Phoenix Desert Ridge Resort & Spa welcomes guests to its stunning 316 acres in the Sonoran Desert. Our captivating resort takes you to a place where luxury, personal service, invigorating recreation and excellent dining are in abundance. Guest rooms and suites feature private balconies or patios with dramatic desert vistas, mountain views, and tech-friendly amenities. This premier resort also impresses with the award-winning Revive Spa and championship Wildfire Golf Club, home to the LPGA Founders Cup. Families, couples and friends will find a variety of activities designed for all ages including our Wildfire Pool Complex complete with Lazy River and water-slide. Or just relax and enjoy each others company indoors or outside on one of many patios with our inviting fire-pits overlooking the resort's waterways. Among the leading North Phoenix, Arizona resorts, JW Marriott Desert Ridge is your one-stop vacation haven. ... more   less 

Additional Information about JW Marriott Phoenix Desert Ridge Resort & Spa

Address: 5350 E Marriott Drive, Phoenix, AZ 85054-6147
Region: United States > Arizona > Central Arizona > Phoenix > Desert Ridge
Price Range: $327 - $1,079 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Phoenix Desert Ridge Resort & Spa 4.5*
Number of rooms: 950
Reservation Options:
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Also Known As:
Jw Marriott Desert Ridge Resort & Spa Phoenix Hotel Phoenix
Jw Marriott Desert Ridge Resort And Spa Phoenix
JW Marriott Phoenix Desert Ridge Resort & Spa Arizona
Marriott Phoenix
Phoenix Marriott
Hotel Style:
#1 Top resorts Hotel in Phoenix
#1 Spa Hotel in Phoenix
#2 Luxury Hotel in Phoenix
#4 Romantic Hotel in Phoenix
#7 Business Hotel in Phoenix
#9 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and other travellers.
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Tucson AZ

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Questions? Get answers from JW Marriott Phoenix Desert Ridge Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“overlooking pool area is noisy”
 of 5 bubbles 286barbs, 25 Mar 2017 | Read review
“Book a room overlooking the herb garden for a quiet location.”
 of 5 bubbles CPTVSG, 19 Mar 2017 | Read review
“Request a room with a view of the pool/mountains.”
 of 5 bubbles TXGirl72, 12 Mar 2017 | Read review
“Ask for a king bed. It's the only way to go !”
 of 5 bubbles jens580, 7 Mar 2017 | Read review
“Choose a room down one of the wings away from the central atrium for a quieter experience”
 of 5 bubbles jonathanh393, 5 Mar 2017 | Read review
5 of 5