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SpringHill Suites Phoenix Downtown

345 reviews
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Traveller (74)
Room & Suite (41)
Dining (3)
Overview
  • Excellent37%
  • Very good46%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“chase field”(53 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3.0 Star Hotel
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Reviews (345)Write a Review
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All reviewschase fieldconvention centerchildren's museumwithin walking distanceyogurtbaseball fieldmini kitchenmarriott pointsthree blockssports venuesfree breakfastwaffle makerfree airport shuttlethe sofa bedsink areafront desk staffdecent breakfast
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1 - 5 of 325 reviews
Reviewed yesterday

This is just a few blocks from main attractions in downtown Phoenix. Staff was very polite and helpful. Hotel is clean both in the lobby area and in the guestroom and fresh breakfast daily is a nice addition.

Thank TJC22
Reviewed 3 weeks ago

I was in Phoenix for a convention, and this location was within walking distance. The front desk people and shuttle drivers were friendly and helpful, but the breakfast service/ coffee bar were sub-par, the rim of the toilet in our room was dirty, and there...More

Thank Heidi B
Response from Tiffany D, Front Office Manager at SpringHill Suites Phoenix DowntownResponded 3 weeks ago

Thank you for writing a survey about your stay. We are pleased to see your encounters with our shuttle and front desk staff was pleasant. Also, thank you for the feedback about the breakfast service, this allows us to improve our hotel service for our...More

Reviewed 3 January 2018

I needed to house a film crew working in the Phoenix area, and we needed extra-large rooms because of the camera and wardrobe equipment used on the shoot. SpringHill Suites was the perfect solution, with a large work area in each room. The sales office,...More

Thank Judith_S_11122
Response from Tiffany D, Front Office Manager at SpringHill Suites Phoenix DowntownResponded 6 January 2018

Thank you for writing a review about your stay. We are pleased to see the hotel fit your staff's needs! Thank you again and we look forward to your future return.

Reviewed 1 January 2018

Very helpful staff who allowed graciously our late check-in. Superbly plush carpets all along in the corridors (matched with at least another Hilton in another state :) -- only cons I felt were their breakfast area is very very small compared to what kind of...More

Thank 32sedonahiker
Reviewed 30 December 2017

Whoever set up the hours for the breakfast needs to adjust the times. The breakfast was pathetic. There are 121 rooms in this hotel and they allow 2.5 hours for guests to eat. So, if you want ANY food - get there as soon as...More

1  Thank BevN53
Response from Tiffany D, Front Office Manager at SpringHill Suites Phoenix DowntownResponded 30 December 2017

Thank you for writing a review about your stay. We are sorry to see the breakfast hours were not accommodating for your stay. Thank you again and we appreciate your feedback.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$138 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in Phoenix
#41 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in Phoenix
#41 Business Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (41)
Dining (3)
Pool & Beach (1)
Questions & Answers
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roachizzlerz
7 December 2017|
AnswerShow all 5 answers
Response from Scott B | Reviewed this property |
Not bad for downtown. I felt secure there
0
Votes
Bastrop52
4 September 2016|
AnswerShow all 9 answers
Response from Torrie L | Reviewed this property |
Unfortunately you will need to call the hotel. I do know they have a free shuttle
1
Vote
Vivek G
25 August 2016|
AnswerShow all 5 answers
Response from sinha_rga | Reviewed this property |
Yes ,they offered to keep mine for a couple of hours after checkout.Although I do not know if they do it for longer periods !
1
Vote
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12
Room Tips
"Great bang for buck if first time in Phoenix and renting vehicle (quick to airport and rental pickup &..."
Read review
"Ask to stay in the north end of the hotel."
Read review
"Upper floors have great mountain views"
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"there are no rooms with kitchenette/ suit."
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