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The Clarendon Hotel and Spa

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#14 of 173 Hotels in Phoenix
Certificate of Excellence
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The Clarendon Hotel and Spa
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1,208 Reviews from our TripAdvisor Community

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Showing 1,190: English reviews
Tampa, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 days ago NEW

We stayed for one night on Sunday, November 20th. The staff was very friendly and helpful. The hotel is old, but the owner has done a great job on the renovation! Our room was super cute. We had a little balcony with a wall, but with a view of the elevator. But, that was ok with us. We weren't planning... More 

Helpful?
Thank Elaine D
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Elaine, Thank you for the excellent five-star review of our property! We are extremely happy that you enjoyed your stay and noticed all of the little touches that we make to all of our rooms. We can't wait for your next visit! More 

Phoenix, Arizona
1 review
Reviewed 1 week ago via mobile

My boyfriend and I try to get here at least 2-3 times a month if we can. We have tried every four star in the area and this is by far our favorite. Although they have the $20 hotel fee it is worth it for the breakfast alone which is a made to order in the cafe. The pancakes are... More 

Helpful?
Thank BreMarie78
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

BreMarie, Thank you for the five-star review, as well as coming to visit us so much! We really appreciate it, and are thrilled that you enjoy your stays and the amazing breakfasts! We look forward to seeing you two again next month! More 

2 reviews
Reviewed 1 week ago

I choose this hotel because it was close to the airport (20 min away), but it turned out to be a great hotel, Friendly staff and clean rooms was a plus! The restaurant on site has great food, make sure you check them out.

Helpful?
Thank Lorine M
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Lorine, Thank you for choosing to take a chance with us! We are extremely pleased that you enjoyed your stay, and would also like to thank you for the five-star review. We hope you will stay with us again the next time you are in Phoenix! More 

1 review
Reviewed 1 week ago

I stayed here for 2 days for business/pleasure. The room is clean and crisp, there was not even a fingerprint anywhere. The bed is very comfy and the air conditioning can be controlled bedside. I slept fantastic, better than in my own bed. The hotel staff was great in getting a crib for my baby and tending to any needs... More 

Helpful?
Thank Ryan Y
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Ryan, Thank you for the glowing five-star review! I will be sure to pass along your concerns about the railing to our chief engineer and general manager. Otherwise, it sounds like you had an amazing stay and were able to experience all of our amenities. Welcome to The Clarendon Hotel and Spa family, we can't wait for you to come... More 

Dedham, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

A nice, clean room with a comfy bed and pillows. Staff professional and friendly. Restaurant food is very good. Full breakfast to order - not just cereal & muffins. The pool area is beautiful with plenty of comfortable seating. Complimentary wine was served from 5-6pm on the roof which offered a great view of the sunset and the City. All... More 

Helpful?
Thank justgoalrdy
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

JustGoAlrdy, Thank you for the five-star review! It is great to hear that you were able to enjoy the full experience, from our wonderful staff, complimentary wine on the rooftop, and amazing food. We hope you come visit us again! More 

Utrecht, The Netherlands
Level Contributor
110 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 2 weeks ago via mobile

Visited for one night. Overall first impression was good, however bedroom/washroom combination was strange with a very small bathroom and sink within the sleeping area. Meaning that if you need to wash hands during the night your partner will wake up because in the same room . . . .. Dinner was meager withsome dry chicken and uninspired rice/ vegetables.... More 

Helpful?
1 Thank PR_S18
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

PR_S18, Thank you for your feedback. We sincerely apologize for any inconvenience that you and your partner experienced during your stay. I have also forwarded your review of the food to the restaurant staff. We hope that you will give us another chance in the future! More 

Downers Grove, Illinois
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

Checked in the evening and left the next morning so sorry not to make much use of the beautiful facilities. The pool was beautiful and there's a rooftop bar. The front desk provide complimentary snacks--chips, popcorn, etc. The elevator stopped working while we were their but we were on the 2nd floor and only had to take our bags down,... More 

Helpful?
Thank David K
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

David, Thank you for taking the time to write a review on our property! It is too bad you weren't able to check out everything we have to offer, from live music on the rooftop and our fresh, farm-to-table breakfasts...and that is only the beginning! I would also like to apologize for the issue with the elevator and any inconvenience... More 

atlanta
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

I loved my stay at the Clarendon. Found it on Trivago and was very impressed. I have to admit, when I first drove up, I was a little scared bc the building looks like an old apartment complex, but don't let that fool you. From the moment I walked in, I loved it. The staff is very friendly and helpful,... More 

Helpful?
Thank ondaroad-atl
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Ondaroad-ATL, Thank you for the fantastic five-star review! We strive to provide the best customer service in the industry, and we are very pleased that you enjoyed your experience. We can't wait for the next time! More 

San Diego, California
Level Contributor
7 reviews
3 hotel reviews
Reviewed 2 weeks ago

This hip, fun hotel was a blast for my family this past weekend. From the excellent customer service to the creative design, this place would definitely have my return business the next time I'm in Phoenix. After check-in, we received the hotel map and subsequent information about the property. The amount of thought that has gone into every detail and... More 

Helpful?
Thank arkmcguire
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Arkmcguire, Thank you for the fantastic five-star review! We believe that if we treat our employees right, then they will treat our guests right as well, and it is great to hear that you were able to pick up on this. We want the experience to be flawless, so we pay attention to even the tiniest detail, and it sounds... More 

Thunder Bay, Canada
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago

And we loved the idea of this place even more. Thank you other Phoenix hotels for being booked for the extra day we needed to stay in Phoenix, or we may not have ever found ourselves at this hotel. The Clarendon is fabulous from the super friendly front desk staff who seemed to make us feel especially welcome, to the... More 

Helpful?
Thank Sydney F
Charles M, Manager at The Clarendon Hotel and Spa, responded to this review

Sydney, Thank you so much for the amazing five-star review! We are happy that circumstance brought you to our property, and it sounds like you were too. Welcome to The Clarendon Hotel and Spa family! We can't wait for you to come visit us again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Clarendon Hotel and Spa is located in the heart of Phoenix, close to the convention center, museums, parks, shopping, theaters, sports venues and concert halls. Walking distance to two Metro rail stations - $4 for a 24 hour pass, the system runs 24 hours (except 1am to 4am Monday through Thursday) and provides direct access to the Phoenix Sky Harbor airport SkyTrain. Full service spa on site. El Techo, our gorgeous rooftop SkyDeck overlooking the city skyline and surrounding mountain ranges, and the Oasis pool area with heated pool and jacuzzi and the world's largest outdoor water wall. ... more   less 

Additional Information about The Clarendon Hotel and Spa

Address: 401 W Clarendon Ave, Phoenix, AZ 85013-3411
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $184 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Clarendon Hotel and Spa 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Clarendon Hotel Phoenix
The Clarendon Hotel And Spa Phoenix, Arizona
Hotel Style:
#4 Spa Hotel in Phoenix
#6 Luxury Hotel in Phoenix
#14 Romantic Hotel in Phoenix
#27 Family Hotel in Phoenix
#47 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from The Clarendon Hotel and Spa staff and other travellers.
12 questions
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Mount Holly, New Jersey
Anchorage, United States
Ohio City, Ohio
7 months ago

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Questions? Get answers from The Clarendon Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a specific view ask for it.”
 of 5 bubbles ElaineD26, 28 Nov 2016 | Read review
“Grab the poolside suite for added room!”
 of 5 bubbles arkmcguire, 16 Nov 2016 | Read review
“Hotel in the area are about $300 per nights given the conference going on but I got this for $112 through Hotwire”
 of 5 bubbles Franck-EricT, 14 Nov 2016 | Read review
“Beware top floor rooms, there is a rooftop bar.”
 of 5 bubbles Lady_80_503, 14 Nov 2016 | Read review
“I requested a room on higher floor - no noise issues whatsoever”
 of 5 bubbles 573sauliusu, 10 Nov 2016 | Read review
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