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Traveled as part of a large group coming from all over the western US. Resort was most accommodating in every regard; shuttles from airport, check-in & registration, meeting and banquet room spaces and meeting technology support. The banquet/ meeting room staff did a great job...More
Beautiful suite room! Was spacious and comfortable. Built into the surrounding natural rocks. When walking around the resort, we felt like we were in Europe. Was definitely unique. It's a large resort and while we walked everywhere, complimentary golf cart transportation is available. Several pools...More
2 Thank Susan K
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 15 June 2017
Thank you very much for your 5 star review and sharing details of your visit. We’re delighted to hear that your time with us was relaxing. The property was built with a Mediterranean theme and we’re happy to hear you felt it. If your plans...More
This resort has some tremendous views. It was worth staying here just for them. Also, the pool area with the slide and waterfalls was really relaxing and I enjoyed my time. Our room was definitely large enough and the pullout bed was more comfortable than...More
First of all, I'd like to encourage you to read my many other reviews. I'm not a negative reviewer. Long story short: for the heath and safety of other travelers, I cannot recommend this property. Look elsewhere.
I recently stayed at the Pointe Hilton Tapatio...More
Thank Alex F
Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded yesterday
Dear Alex F,
While unfortunate, we did make multiple attempts to reach you to resolve this matter during your stay. We strive to provide exceptional guest experiences every time. We appreciate your feedback.
Staff was quick to get annoyed when asked for anything including location of the ice machine. We found a scorpion in our room and informed the staff, they sent a maintenance man up to pick up the scorpion and dispose of it for us. My...More
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Response from RonSimon, General Manager at Pointe Hilton Tapatio Cliffs ResortResponded 4 days ago
Thank you for filling out our Hilton survey. Please accept my apology for this disappointing stay. We have a reputation of having helpful and friendly staff and I am sorry that your encounters did not meet with this level of customer service. Our resort is...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$107 - US$278 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Top resorts Hotel in Phoenix
#6 Spa Hotel in Phoenix
#10 Luxury Hotel in Phoenix
#61 Business Hotel in Phoenix
Non-Smoking Rooms ,
Number of rooms
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The pool area was nice with a really great slide. However, you might want to look up another Hilton property, Hilton Squaw Peak Resort. Stayed there with my kids quite a few years ago and they still talk about it. Think... More
The pool area was nice with a really great slide. However, you might want to look up another Hilton property, Hilton Squaw Peak Resort. Stayed there with my kids quite a few years ago and they still talk about it. Think there's even more there now for kids and families.