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Hilton Garden Inn Phoenix North Happy Valley

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Traveller (22)
Room & Suite (16)
Pool & Beach (6)
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Overview
  • Excellent55%
  • Very good28%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“happy valley”(28 reviews)
“front desk”(55 reviews)
“nice hotel”(26 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Phoenix North Happy Valley
Special Offer: Double Points, Every Stay
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Offers from Hilton Garden Inn Phoenix North Happy Valley
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)
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508 results
Traveller rating
270
146
52
22
18
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270
146
52
22
18
Show reviews that mention
All reviewshappy valleyfront desknice hotelworkout roombusiness tripnice staybusiness travelerfire pitcomfortable bedswould stay here againeasy accessconvenient locationgreat place to staycomplimentary breakfastfitness centerhappy hourlobby
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1 - 5 of 508 reviews
Reviewed 1 week ago

The lobby was inviting and the bar was open and staffed and food could also be ordered at the bar. The room was clean and comfortable, even the sofa bed! We enjoyed the heated pool and hot tub. Parking was convenient and the location is...More

Review collected in partnership with Hilton Garden Inn
Thank Karen K
Hotel's Favourite
Reviewed 29 January 2018

I have stayed at this hotel every year in January for the past 10 years that I have been coming out to Arizona for the collector car auctions. It has always met my needs although, this year, I felt it was beginning to show its...More

Thank Donald G P
Reviewed 4 weeks ago

Billing is all messed up and the front desk staff was rude and texting while checking people in. Also the beds are terrible. Me and my husband sank to the center all night. Terrible location with not much around without driving. Cost was a little...More

Review collected in partnership with Hilton Garden Inn
1  Thank Chelsea R
Response from Melissa Z, Front Office Supervisor at Hilton Garden Inn Phoenix North Happy ValleyResponded 4 weeks ago

Thank you for taking the time to share your experience about your recent stay with us! We sincerely appreciate your feedback and comments as we constantly strive to improve our guest's experiences! We would be more than happy to assist you with any billing issues...More

Reviewed 16 March 2018 via mobile

Upon check in there is hair in my tub. Gross. I wanted to take a bath. What else is dirty here? Probably everything. I called the desk immediately, and they kind of giggled. I didn’t think it was funny. They offered to bring up some...More

Thank Erin O
Response from Melissa Z, Front Office Supervisor at Hilton Garden Inn Phoenix North Happy ValleyResponded 17 March 2018

Thank you for taking the time to write a review, Erin. We sincerely appreciate your feedback and we're very sorry you are unhappy with your current stay with us. I hope you received our consolation gift that was brought to your room in hopes that...More

Reviewed 6 March 2018

Basic but good. Hotel room was clean. Relatively quiet. All staff I encountered were friendly and helpful. Breakfast options included both a simple buffet, as well as a cooked to order menu. Decent option.More

Thank artdob
Response from Melissa Z, Front Office Supervisor at Hilton Garden Inn Phoenix North Happy ValleyResponded 7 March 2018

Thank you for your review! I'm glad to hear our staff provided you with excellent service. We do offer a hearty buffet breakfast as well as our cooked to order breakfast to provide our guests with different options for their convenience. We wish you safe...More

View more reviews
Best Value Properties in Phoenix, AZ
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$79 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Phoenix
#36 Business Hotel in Phoenix
#47 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$79 - US$212 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Family Hotel in Phoenix
#36 Business Hotel in Phoenix
#47 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (22)
Room & Suite (16)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Caribbean_Chick13
25 September 2014|
Answer
Response from GuestRelationships | Property representative |
Thank you for reaching out to us. Our hotel shuttle is available for a limited area around our property, but unfortunately does not go to Sky Harbor. Super Shuttle / cab ride is approximately $40. See you soon!
0
Votes
Room Tips
"if you like a really quiet room, ask for one away from the elevators."
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"Choose rooms with odd numbers from -09 to -15 to get views of the pool"
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"Ask for a room away from the pool. It can get a bit loud if there is a group staying at the hotel."
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"Not sure if the walls are thin or the people next door were extra loud. I think it was the later."
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