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Hilton Garden Inn Phoenix North Happy Valley

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#32 of 173 Hotels in Phoenix
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388 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Phoenix, Arizona, United States
Reviewed 9 May 2016

Had room 413. Overlooking the pool. Lovely, clean room. The bedding was extra comfortable but the bed was hard. Woke up sore. The breakfast was delicious, cooked as requested. Beautiful well maintained property. Quiet location. The staff is over the top wonderful! All in all a perfect place to stay.

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Helpful?
Thank Jennifer S
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Jennifer S, Thank you for staying with us at the Hilton Garden Inn Phoenix North Happy Valley! I am delighted to hear you enjoyed your stay; especially our delicious breakfast, quiet location, and wonderful staff. We look forward to welcoming you back as our guest in the future!

Roanoke, United States
Reviewed 4 May 2016

Excellent knowledgeable and helpful staff. Breakfast was so-so. Rooms are nicely decorated. Comfy beds and pillows - we missed them dearly in our next hotel. There was a loud group (talking) in the next room - thin walls!?! Very disturbing to my sleep.

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Helpful?
Thank Lisa N
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Lisa N, Thank you for taking the time to review your stay with us at the Hilton Garden Inn Phoenix North Happy Valley. I am happy to hear that you enjoyed our helpful staff and comfortable guest rooms. We look forward to welcoming you back as our guest in the future!

Kansas City, Ks, United States
Reviewed 2 May 2016

Our room was very clean, as was the hotel itself. The staff was courteous and helpful. I will definitely stay here again on my next trip to Phoenix. The hotel price was a little pricey, but well worth the extra money.

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1Thank Sandra M
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Sandra M, Thank you for staying with us at the Hilton Garden Inn Phoenix North Happy Valley! We are delighted to hear that you enjoyed your experience with us, especially our clean rooms and courteous staff. We look forward to welcoming you back as our guest on your next trip to Phoenix!

Skovde, Sweden
Reviewed 26 April 2016

We stayed one night on our way from Grand Canyon to San Diego and arrived a bit late since we stayed in Grand Canyon as long as we could. The staff at the front desk were very nice and serviceminded and gave us a nice welcome. The lobby and the hotel is very clean, modern and nice designed. The room...

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Helpful?
Thank hakbr
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Hakbr, Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Phoenix North Happy Valley! We are so happy to hear that enjoyed your experience; especially our nice and welcoming staff, and our clean and modern accommodations. We look forward to welcoming you back as our guest when in the Phoenix...

Baltimore, Maryland
Reviewed 22 April 2016

Ive used this hotel on several business trips, I am never disappointed. Rooms are sizeable, staff is wonderful and very accommodating. Everything you need is right on site. Will be back again! The hotel is all about the staff and this one is hard to beat.

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Helpful?
Thank Gary S
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Gary S, Thank you for staying with us at the Hilton Garden Inn Phoenix North Happy Valley! We are delighted to hear that you enjoyed your stay with us. We especially appreciate your wonderful comments about our staff. The fact that you are a repeat guest is the greatest compliment of all. We look forward to welcoming you back...

San Diego, California
Reviewed 20 April 2016

the shower is weak! the bathroom was dirty. check in was slow. the room service burger was worse than eating at mcdonalds. the burger was cold, the cheese was cold the frys were cold. it is not good. the workout room is small and as bad as the rest of the hotel. and it was full.

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Helpful?
Thank markos314
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Markos314, Thank you for taking the time to share your feedback on TripAdvisor. I am sorry to hear that you did not enjoy your stay with us. We strive to give an exceptional experience and service every day, for every guest; I sincerely apologize for falling short during your stay. At Hilton Garden Inn, we promise to do whatever...

Voorhees, New Jersey
Reviewed 16 April 2016

Loved everything about this place except that it's in a business park. It was a 15 minute drive to my meetings in Glendale. Not too bad. Staff was great and service was excellent. Very comfortable room.

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Thank C839QOsuew
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Thank you for staying with us at the Hilton Garden Inn Phoenix North Happy Valley! We are pleased to hear that you enjoyed your overall stay with us. We are located in a business park area, but very convenient to the I-17 and the 101. We hope to see you the next time travel brings you back to North Phoenix.

VANCOUVER, Canada
Reviewed 14 April 2016

Really convenient location close to I17 restaurants theaters and shopping. Good service they care of you in discreet manner. Good return for your money. There is a lot of free parking and a good free WiFi service.

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Helpful?
Thank Barbara G
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Barbara G, Thank you for staying with us at the Hilton Garden Inn Phoenix North Happy Valley! We are pleased to hear that you had a pleasant experience and enjoyed our convenient location and good service. We hope to see you the next time your travels bring you back to the Phoenix area.

Idabel, Oklahoma
Reviewed 14 April 2016

Let's start with location...Step 1; leave airport on Rental Car Shuttle. Step 2) PICK out your Natonal rental car. Leave rental car area, get on I-17 and just drive 25 mins. Straight shot. (of course get off at Pinnacle Peak Road), BUT, No Grand Avenue, No 101, No Bell Road! Location Location Location. Arrive at Hilton Garden Inn and be...

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Helpful?
Thank Russ74745
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Russ74745, Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn Phoenix North Happy Valley! We are delighted to hear that you enjoyed our convenient location, clean and comfortable rooms, and good service. We sincerely appreciate your kind words about Rachel. She is a great example of customer service and is...

Nadi, Western, Fiji
Reviewed 13 April 2016

This hotel is just an all around wonderful place to stay. Friendly pleasant folks and clean from the lobby to your room. Complimentary coffee available in the lobby early morning. On site restaurant and bar. Quite area, comfortable beds and secure parking. Convenient location and near the interstate.

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Helpful?
Thank Brian T
Ruthy K, Front Office Manager at Hilton Garden Inn Phoenix North Happy Valley, responded to this review

Dear Brian T, Thank you for staying with us at the Hilton Garden Inn Phoenix North Happy Valley! We are happy to hear that you had a wonderful experience and enjoyed our convenient location, friendly staff, and onsite bar and restaurant. We hope to see you the next time your travels bring you to the Phoenix area.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
From our wonderful well appointed guest rooms to our on on-site catering and audio visual, we have everything you need to make your next trip or event extremely memorable and a huge success. Being the only area hotel serving cook to order breakfast buffet along with our lounge and restaurant with dinner and daily with evening room service, we take great pride in serving you! Located just minutes from dozens of eateries, shopping and other local venues we are in the perfect location and our complimentary shuttle service within 5 miles satisfies most needs. Call today to learn about our SPECIAL OFFERS...We understand it is our job to make you look good! ... more   less 

Additional Information about Hilton Garden Inn Phoenix North Happy Valley

Address: 1940 W Pinnacle Peak Rd, Phoenix, AZ 85027-1264
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Price Range: $131 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix North Happy Valley 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Odigeo and Travelocity so you can book your Hilton Garden Inn Phoenix North Happy Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Phoenix North Happy Valley Hotel Phoenix
Hilton Phoenix
Phoenix Hilton
Hilton Garden Inn Phoenix North Happy Valley Arizona
Hotel Style:
#36 Family Hotel in Phoenix
#37 Business Hotel in Phoenix
#48 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Phoenix North Happy Valley staff and other travellers.
1 question
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Halifax, Canada

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Questions? Get answers from Hilton Garden Inn Phoenix North Happy Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor gives great view of city lights”
 of 5 bubbles jennifersC4621FZ, 8 May 2016 | Read review
“Ask for something on the south side. Not able to hear from Freeway and train sounds on the north.”
 of 5 bubbles JimO80, 18 Nov 2015 | Read review
“Laundry and exercise room.”
 of 5 bubbles patcK70GK, 20 Oct 2015 | Read review
“One without a Beetle Infestation”
 of 5 bubbles susanpv, 14 Jul 2015 | Read review
“Room 228 is very quiet. Do not get a room over the pool.”
 of 5 bubbles DianeTucson, 25 Mar 2015 | Read review
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