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Best Western Airport Inn

912 reviews
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Traveller (71)
Room & Suite (185)
Dining (42)
Overview
  • Excellent23%
  • Very good41%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
2.5 Star Hotel
All hotel details
Offers from Best Western Airport Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (912)Write a Review
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42
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All reviewsattached restaurantroom was cleanshuttle servicesky harborcar rental returnnext morningfree shuttlean early flightan overnight stayplace to stayon site restaurantlight sleepernight's sleepone night stayfirst flooreasy accesshot tub
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1 - 5 of 833 reviews
Reviewed 6 days ago

The hotel is close to the airport, which is why we booked it. However, the extreme noise of the aircraft, as well as the highway, meant sleep was poor. Not the fault of the hotel, but not a well planned location, a few hundred yards...More

Thank clarksdale
Hotel's Favourite
Reviewed 4 November 2017

We had a group of 12 that needed to be at a very early training session in Phoenix so rather than fight the traffic we stayed overnight the night before. This hotel made it easy to make a large group reservation, very easy to check...More

Review collected in partnership with Best Western
Thank irritatedwithprogram
Response from Best W, Front Office Manager at Best Western Airport InnResponded 6 November 2017

Thank you kindly for your amazing feedback! We're glad to hear that your group reservation experience was satisfactory to your needs. Our staff takes great pride in providing clean and comfortable accommodations. I'll be sure to share your wonderful comments with Sara our sales manager....More

Reviewed 1 week ago

The fridge had a noisy compressor so we had to turn it off to get to sleep but there was a buzzing noise from the hallway all night that I couldn't block out. I had stayed in a different hotel the prior three nights without...More

Thank paulhundal
Reviewed 1 week ago

Nice no frills hotel; excellent for a quick 12 hour stay. Walls a bit thin but luckily my room was quiet. I gather others had a lot of road noise. All you need in rooms, bananas and coffee in lobby in morning. Shuttle service excellent....More

Thank 000Matthew000
Response from Best W, Manager at Best Western Airport InnResponded 1 week ago

Thank you very much for choosing Best Western Airport Inn for your lodging needs. We're very sorry for any confusion with the shuttles. We no longer have a courtesy phone at the airport so we recommend calling the hotel directly from a cellphone or from...More

Reviewed 3 weeks ago

Good stay and good people working there. There is no breakfast in the morning since this motel is used for quick jumps to the airport by travelers. Used the shuttle and he was on time and quick to get us to the airport.More

Thank Matthew A
Response from Best W, Front Office Manager at Best Western Airport InnResponded 3 weeks ago

Thank you kindly Matthew for your review. We appreciate your comments and value your business. Although we do not offer a complimentary breakfast we like to make sure our guests can enjoy a fresh cup of coffee and a snack in the morning. Our lobby...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Spa
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Laundry Service
Conference Facilities
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Pool
Restaurant
Spa
Outdoor pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$77 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Phoenix
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$222 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Phoenix
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (71)
Room & Suite (185)
Dining (42)
Pool & Beach (34)
Amenities (21)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
mrsayoh
2 November 2017|
AnswerShow all 4 answers
Response from Best W | Property representative |
Hello, Yes, our shuttle does operate 24 hours including holidays. For a pick up from the airport please give us a call at 602-273-7251 after you have collected your luggage. We will then give you directions on where to... More
1
Vote
Willycat2013
10 May 2017|
AnswerShow all 5 answers
Response from Best W | Property representative |
Hello, We are approximately 6 miles from Arizona Mills Mall. Our staff is always ready to arrange a taxi for you if you don't have a vehicle.
0
Votes
Lou7753
3 December 2016|
AnswerShow all 3 answers
Response from Best W | Property representative |
Hello, Although our hotel does not have a free breakfast we do have complimentary coffee, bottled water, tea, hot chocolate and grab-n-go snacks in the lobby every morning until noon. Additionally the Rodehouse Restaurant... More
1
Vote
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123
Room Tips
"The noise is so pervasive, if you want to sleep, don't stay here"
Read review
"Ask for a quiet room ?"
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"Try another hotel unless you like to listen to planes landing or crackers for breakfast"
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"Don't stay at this hotel."
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