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    Bell Hotel Inn & Suites

    17211 N Black Canyon Hwy, Phoenix, AZ 85023-2249
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (39)
    Room & Suite (16)
    Pool & Beach (2)
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    Overview

    • Excellent8%
    • Very good7%
    • Average19%
    • Poor21%
    • Terrible43%
    24 Feb 2017
    “Terrible”
    8 Jun 2016
    “NOT HOWARD JOHNSON BELL INN AND SUITES”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (344)
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    1 - 5 of 344 reviews

    Reviewed 25 February 2017 via mobile

    They gave away my room before I even got there and they didn't even call or anything to give me a heads up. This is so stupid all the lady said was sorry we are booked when we told her we had a reservation and...More

    1  Thank travis h
    Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & Suites

    Dear travis h, Thank you for taking the time to rate our hotel. I hope you will accept our sincerest apologies for the service that you did not receive regarding the necessity of correcting such issues as quickly as possible. We thank you for bringing...More

    Reviewed 8 June 2016

    Horrible digusting filty place, pool is empty property has what appears to be prostitutes roaming around the parking lot with men coming and going, the desk clerk demanded a cash deposit even though I had booked online with a credit card, even though I left...More

    2  Thank Nancy F
    Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & Suites

    Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better...More

    Reviewed 8 May 2016

    when I checked out they refused to give me my deposit because I said my room was trashed I hope there's a place I could put the video Let me see pictures of my room I don't know where it's at the staff is horrible...More

    1  Thank randy b
    Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & Suites

    Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We are now informing the management about the problem for the convenience of our customers. We thank you for sharing your concerns to us so...More

    Reviewed 13 April 2016

    Extremely low budget although we paid $142.58 US ($194.20 Cdn) for one night for two people with a king bed. The bed was lumpy and the sheets were cheap and "pilly". The carpet was old, ripped and dirty. The bathroom was tiny and old. The...More

    1  Thank galane2016
    Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & Suites

    Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We...More

    Reviewed 7 April 2016

    Clean place to stay in Phoenix area outside of the city. Comfortable bed and quiet with easy access to highways.More

    Review collected in partnership with Howard Johnson
    Thank Carol S
    Response from Dipesh P, Guest Relations Manager at Bell Hotel Inn & Suites

    Thank you for taking the time to let us know how you enjoyed your stay with us!. We are excited to share this review with our staff who will be pleased to hear of the outcome of their efforts to make you feel at home....More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$54 - US$97 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    Photos
    Traveller (39)
    Room & Suite (16)
    Pool & Beach (2)
    Dining (1)
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    Questions & AnswersAsk a question
    randy b
    When and where do you serve free breakfast and how is a place with no elevator be handicap friendly and please explain what you mean by black out curtains areally they not supposed to keep light out lastly how do you swim in a heated pool that has no water in it
    26 May 2016|
    Answer
    Response from randy b | Reviewed this property |
    I see you have not answered my questionson I guess that's why you are ranked #147 out of 175 only 28 hotels worst then yours in the Phoenix area
    1
    Vote
    Room Tips
    "Go somewhere else."
    Read review
    "save your money and to go a better hotel. these rooms are not pretty"
    Read review
    "closer to the lobby"
    Read review
    "all rooms in the back are quiet and the second floor"
    Read review