We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points By Sheraton Phoenix South

262 reviews
Save
Traveller (111)
Room & Suite (60)
Dining (3)
Overview
  • Excellent34%
  • Very good27%
  • Average18%
  • Poor8%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Four Points By Sheraton Phoenix South
Special Offer: Breakfast for 2 Included
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$149.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Phoenix hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "3ce85564cdb7472ba530ea9dcb4989f3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":73727,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100876272],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":149,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"3ce85564cdb7472ba530ea9dcb4989f3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":149,"lowestMetaPrice":149,"additionalPartner":false,"highestMetaPriceDisplay":149,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":149,"lowestMetaPrice":149,"highestMetaPriceDisplay":149,"hotelName":"Four Points By Sheraton Phoenix South","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjNjZTg1NTY0Y2RiNzQ3MmJhNTMwZWE5ZGNiNDk4OWYzIiwiQUlLIjoiYzMwMDMwMWUzMTc4NDZlNmI5YTFhNjlmOTYwY2NhNWMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$149", "hasDates": true, "hacComplete": true, "contentIdMappings": {"100876272":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (262)Write a Review
Filter reviews
258 results
Traveller rating
80
73
48
23
34
Traveller type
Time of year
LanguageEnglish
More languages
80
73
48
23
34
Show reviews that mention
All reviewsamerican airlinesbanquet managermile radiusshuttle servicebuffet breakfastnice lobbypleasant stayfront desk managerdecent hotellobby arealarge roombusiness tripguest roomshotel restaurantwould highly recommend this hotelgreat roomminute drive
FilterEnglish
Updating list...
1 - 5 of 258 reviews
Reviewed 4 days ago

Staff were very helpful and friendly. For a Sheraton facility it lacked in a number of areas. The air conditioning in our room didn't work correctly, the Hot Tub though working the jets would not turn on. Rest of hotel relatively clean but was dated...More

Thank Bob G
Response from wdani212, General Manager at Four Points By Sheraton Phoenix SouthResponded 3 days ago

Thank you for taking the time to complete our survey and letting us know what we can do to improve our property. We are currently going through a transition and there will be a lot of new upgrades and changes taking place in the next...More

Hotel's Favourite
Reviewed 24 August 2017

I'm very big on these TripAdvisor reviews, specifically the guest comments, as opposed to the numerical ranking, which can be extremely misleading. As I read through the comments, I saw right away that the vast majority of guests absolutely loved this hotel, while just a...More

1  Thank Mark C
Response from Jovana P, Public Relations Manager at Four Points By Sheraton Phoenix SouthResponded 28 August 2017

Good afternoon Mr. Mark C, Thank you for your choosing our hotel over many other and for taking your free time to leaves us a feedback. We are glad to hear that you were satisfied with your room and our hotel, we make it our...More

Reviewed 2 weeks ago

I stayed in this hotel for three nights and got all of them free using my SPG points. It is easy to find, and very close to the airport. The front desk staff was awesome. The young lady who checked me in was warm, friendly,...More

Thank mscarol7
Response from wdani212, General Manager at Four Points By Sheraton Phoenix SouthResponded 1 week ago

Than you for filling out a very extensive and detailed survey of our hotel. We will continue to make improvements to our hotel to enhance the guest experience.

Reviewed 2 weeks ago

Our group of 50 was very warmly welcomed by this hotel. The staff was very attentive. We fit well into the conference rooms and the outdoor space of this hotel. Sleeping rooms were comfortable. Food was great and staff was very accommodating for any allergies....More

Thank EWBIowa
Response from wdani212, General Manager at Four Points By Sheraton Phoenix SouthResponded 2 weeks ago

We are very glade that you were happy with your stay. We have been working very hard to improve on our little gem of a hotel.

Reviewed 4 weeks ago via mobile

I have stayed here numerous times and generally didn't have any issues. This last time was AWFUL. Got checked in fine, but when I got to the room, a pillow case was on the floor, bed wasn't made and there were two huuuuge clumps of...More

1  Thank 894alanad
Response from william d, General Manager at Four Points By Sheraton Phoenix SouthResponded 4 weeks ago

I do sincerely apologize for the issues you had both from a rooms product and service. I am addressing all these issues with my team and staff. We are putting systems in place to make sure that we are living up to our guest expectations...More

View more reviews
PreviousNext
12345652
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$98 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$98 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (111)
Room & Suite (60)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Gamal D
6 December 2017|
Answer
Response from william d |
You would have to call the hotel and speak to a sales person to talk about an extended rate contract
0
Votes
onorman425
8 June 2017|
AnswerShow all 3 answers
Response from Jovana P | Property representative |
Good afternoon John, I apologize for the late response. But yes there is a room where you can store your luggage. We will give you a ticket number for your luggage just like at the airport and when you come back you need to... More
0
Votes
rfaria2017
13 February 2017|
Answer
Response from HoganHospitality | Reviewed this property |
I looked it up online. The program is at the Legacy Golf Club and is about 5 miles away/ 6808 S. 32nd St. Phoenix, AZ 85042 info@golflegacyresor com Pro Shop: (602) 305-5550 Four Points by Sheraton Phoenix South... More
1
Vote
PreviousNext
12
Room Tips
"Don't ever Stay Here...Mean Cold and Callus. Aaron Franklin, the manager, is soulless..."
Read review
"The western end room have some nice mountain views."
Read review
"Do not stay near the elevator or on the main floor. Very noisy!"
Read review
"Try the Four Points on the North Side of Phoenix instead"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing