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    BEST WESTERN InnSuites Phoenix Hotel & Suites

    1615 E Northern Ave, Phoenix, AZ 85020-3932
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$4
    US$92
    US$87
    US$92
    US$87
    US$92
    US$87
    Traveller (84)
    Room & Suite (152)
    Pool & Beach (43)
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    Overview

    • Excellent42%
    • Very good32%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “social hour” (44 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN InnSuites Phoenix Hotel & Suites
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    Radisson Hotel Phoenix North
    414 reviews
    #45 of 175 hotels in Phoenix
     
    Hyatt Place Phoenix - North
    599 reviews
    #48 of 175 hotels in Phoenix
     
    Candlewood Suites Phoenix
    138 reviews
    #69 of 175 hotels in Phoenix
     
    GreenTree Inn & Suites
    365 reviews
    #22 of 175 hotels in Phoenix
     
    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 27 October 2016

    Noisy neighbors, extremely thin walls, daylight leaked around the door. Noisy, ice-cold A/C but room was stuffy when A/C cycled off. When it came on, a stale, moldy smell permeated the room for a few minutes. The tub dripped constantly. Free daily breakfast but sub-par...More

    Review collected in partnership with Best Western
    Helpful?1  
    Response from mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites

    Dear Valued Guest, I'm sorry to hear that your stay was less the amazing! We are always trying to strive for 100% customer satisfaction. I would love it if you could give us another chance. When traveling through Phoenix next time would you please call...More

    Reviewed 25 October 2016

    We spent a week at the Best Western in Phoenix, using it as our home base. The staff was very friendly, the rooms clean, and the location ideal. Free parking, free hot breakfast and wifi. Would recommend.

    Helpful?
    Reviewed 24 October 2016

    Nice property. Good area of Phoenix. Great staff. Many really good restaurants and attractions and shopping at the Biltmore. Golf courses within 5 miles. The pool was warm and comfortable and had comfortable surroundings.

    Review collected in partnership with Best Western
    Helpful?
    Response from mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites

    Dear Valued Guest, Thank you for your review of our location. We know you have a lot to choose from out here in Phoenix. We appreciate you choosing us! Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

    Reviewed 21 October 2016 via mobile

    The exterior is a bit shabby. The rooms were quite nice. The prices were reasonable. It worked for me. They have a pretty good breakfast that is included in the price. I plan on returning to this hotel for future stays.

    Helpful?
    Reviewed 17 October 2016

    Very comfortable bed and plenty of hot water. Great coffee and hot breakfast. Friendly and helpful staff. Pet friendly and beautifully landscaped property. Centrally located with access to restaurants and shopping.

    Review collected in partnership with Best Western
    Helpful?
    Radisson Hotel Phoenix North
    414 reviews
    #45 of 175 hotels in Phoenix
     
    Hyatt Place Phoenix - North
    599 reviews
    #48 of 175 hotels in Phoenix
     
    Candlewood Suites Phoenix
    138 reviews
    #69 of 175 hotels in Phoenix
     
    GreenTree Inn & Suites
    365 reviews
    #22 of 175 hotels in Phoenix
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$81 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Green Hotel in Phoenix
    • #16 Best Value Hotel in Phoenix
    • #29 Romantic Hotel in Phoenix
    • #40 Business Hotel in Phoenix
    • #55 Family Hotel in Phoenix
    Photos
    Traveller (84)
    Room & Suite (152)
    Pool & Beach (43)
    Dining (32)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    michaelvC856RF
    we are staying with them on March 12th and I am very concerned with the reviews that people have posted. Are there renovations going on and is there a lot of problems with the bathrooms? Also are the rooms clean!
    23 February 2017|
    Answer Show all 8 answers
    Response from nhrelp | Reviewed this property |
    HI was there in November, didn't see any construction. Room was clean. It could use a little updating but nothing to cause concern.
    1
    Vote
    Honodds
    I reserved the Presidential Suite for the first week of February, 2017. One of the previous posts suggest I not stay in that room until it is renovated or repaired. What is the problem with that room?
    6 January 2017|
    Answer Show all 6 answers
    Response from mila s | Property representative |
    Hello, I'm not sure which suite the guest stayed in, however we only have 4 presidential suites and they are all very nice. If you would like to call me directly I would be happy to send you a picture of the suite and... More
    2
    Votes
    pamelaoleary3
    airport shuttle
    24 October 2016|
    Answer
    Response from Fifty7 | Reviewed this property |
    Not sure what the question is? Is it if there is an airport shuttle available? The hotel is basically right at the airport. You'll be able to walk since it's just a small airport in Scottsdale. If you are asking about the... More
    0
    Votes
    Room Tips
    "stay at a different hotel"
    Read review
    "Avoid any room on the far east side where housekeeping and maintenance are."
    Read review
    "Some rooms face the pool."
    Read review
    "Stay at a different hotel."
    Read review