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BEST WESTERN InnSuites Phoenix Hotel & Suites

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#38 of 174 Hotels in Phoenix
GreenLeadersSilver level
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1 room 2 adults 0 children
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BEST WESTERN InnSuites Phoenix Hotel & Suites
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887 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Parker, United States
Reviewed 14 June 2016

Staff is friendly and goes out of their way to accommodate all needs. Bathrooms need a little TLC but not disgusting. One horrible thing was the US Flag was not properly displayed. It should always be the top flag and no other flag should fly at the same staff as the US Flag. I did let staff know in a...

Review collected in partnership with Best Western
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Helpful?
Thank Melody V
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

East Coast
Reviewed 10 June 2016

We always stay at this BW when visiting family in the Phoenix area and have never been disappointed. The staff are friendly, helpful, courteous and totally professional. The cleaning staff and the maintenance employees are also always ready to accommodate with any reasonable requests relating to the rooms. This is a great BW.

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Thank HomelessEastCoast
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thanking you for your continued patronage of our wonderful hotel! We thank you for your review and hope to see you again soon! Thank you, Mila Stouffer 602-997-6285 ext. 309 mstouffer@innsuites.com

Salt Springs, Canada
Reviewed 8 June 2016

Stayed here twice last year and once so far this year. Older hotel but clean with great beds and friendly helpful staff. Breakfast is excellent.Located close to airport and has great view of surrounding hills.will continue to stay here.

Review collected in partnership with Best Western
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Helpful?
Thank Dana G
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Guest, Thank you so much for choosing to stay with us here at Best Western InnSuites Hotel! We know you have a lot to choose from and we appreciate your business! We hope to see you again in the future:) Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Phoenix, United States
Reviewed 2 June 2016

I really enjoy staying at Best Western. The staff is so nice and attentative. If you have any issue with your room it is handled quickly. The wine hour is one of my favorite and my husband really enjoy the breakfast. I always get the Jacuzzi Suite when staying at Best Western, you will not find a better price in...

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Helpful?
Thank Freda B
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Puerto Penasco, Mexico
Reviewed 31 May 2016

I have stayed at this hotel many times, and I am always happy with the service. They have nice rooms, and the price is competitive. Also, with it being centrally located, no matter where I have meetings in Phoenix, I am not that far from them. They also just put in a new fitness center.

Review collected in partnership with Best Western
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Helpful?
Thank Erik O
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Denver, Colorado, Usa
Reviewed 31 May 2016

I have stayed at this hotel many times over the years. While it is an older property, it is well-maintained and attractive. The location in north/central Phoenix is ideal, and the 16th St. area has a number of fine restaurants and amenities. I enjoy the personal service, the friendly staff and the price.

Review collected in partnership with Best Western
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Helpful?
Thank Gene D
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Gene, Thank you for taking the time to complete a review on our location. We appreciate your business and look forward to seeing you again soon! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Weatherford
Reviewed 31 May 2016

I was impressed with this property and it's location. I had booked this on the fly as we were driving from California to Texas. My daughter was impressed with the shower/jacuzzi bath tub, although we did not use the jacuzzi, the shower was great. Beds comfortable and typical BW hot breakfast.

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Helpful?
Thank Lisa K
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for choosing BW InnSuites Phoenix hotel & Suites as your destination stop on your way to Texas. We hope to see you again. So whenever you may be in Phoenix please keep us in mind! Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Prescott Valley, United States
Reviewed 30 May 2016

This hotel really tries to be great,but it is an older site which needs a total redo. I guess if I traveled less I would not notice but so many little things add up to a minus. If I had not used all my points for the one night stay I would be calling to complain.Will skip this hotel next...

Review collected in partnership with Best Western
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2Thank Irene R
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for your review. We are sorry to hear that you didn't enjoy your stay. I would really appreciate it if you would give us another opportunity to show you what most of our guest see. We are rated in the top 20% of Phoenix hotels. If you could please contact myself directly I would...

Colorado Springs, Colorado
Reviewed 29 May 2016

Coming to Phoenix frequently, we always stay here because of your excellent location easily accessible to major roads and pet friendly accommodation. Pool is very nice and breakfast is above average. Staff is always helpful. Hard to beat!

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Thank watrbug77
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Liberty Lake, Washington
Reviewed 29 May 2016

Pool is located in an exceptional area of the hotel. Spa is Lovely to use at night.. They offer fresh baked cookies and a managers reception. I enjoyed my stay. I also noticed each room has its own special name, pretty unique.

Review collected in partnership with Best Western
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Helpful?
Thank Brulee H
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, We appreciate you choosing Best Western InnSuites as your place to stay. We know you have a lot to choose from and we appreciate you giving us the opportunity to WOW you! We hope you keep us in mind when traveling through Phoenix next time. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about BEST WESTERN InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Ave, Phoenix, AZ 85020-3932
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $115 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western
BEST WESTERN InnSuites Phoenix Hotel & Suites Arizona
Hotel Style:
#6 Green Hotel in Phoenix
#8 Best Value Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#40 Business Hotel in Phoenix
#55 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms face the pool.”
 of 5 bubbles ruthbrown27, 25 Feb 2017 | Read review
“Stay at a different hotel.”
 of 5 bubbles 625douglasp, 20 Feb 2017 | Read review
“Stay away from the end rooms and your probably better off on the top floor although I didn't see an elevator.”
 of 5 bubbles johnmA1709AB, 26 Jan 2017 | Read review
“No elevators - ground floor rooms near parking lot are better.”
 of 5 bubbles Jaysways, 17 Jan 2017 | Read review
“Rooms in the back have a view of the hills.”
 of 5 bubbles wishfrog, 13 Jan 2017 | Read review
5 of 5