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BEST WESTERN InnSuites Phoenix Hotel & Suites

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#40 of 173 Hotels in Phoenix
GreenLeadersSilver level
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BEST WESTERN InnSuites Phoenix Hotel & Suites
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887 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN InnSuites Phoenix Hotel & Suites
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Showing 856: English reviews
Altrincham, United Kingdom
Reviewed 27 May 2016

We had a large suite (they are probably all the same) with 2 TVs. Good so far but problems with the shower and electric point (both were quickly fixed). The beds were poor and felt like someone weighing 300 lbs had just finished using them for nocturnal activities. Breakfast included was reasonable.

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Helpful?
2Thank neal_etherington
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your review. We need to hear the good and the bad from our guest perspective. We will take in your comments and see what we can do to fix this issue. Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Tucson, Arizona
Reviewed 24 May 2016

As traveler I like this property. They have been consistent in their brand of making the place comfortable and clean. The breakfast has something for everyone and is hot and cold where appropriate. Plenty of outlets. Great staff -always looking to be helpful. recommended stay.

Review collected in partnership with Best Western
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Helpful?
Thank Cheri H
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, We appreciate your comments and your loyalty to BW InnSuites Phoenix Hotel. Thank you for choosing Best Western InnSuites Phoenix Hotel & Suites as your place to stay! We appreciate your business and your review. We look forward to seeing you again! Once again thank you for taking the time to complete your review on our location....

Raleigh, United States
Reviewed 18 May 2016

This is a great place to stay in Phoenix. The facility is well maintained, the staff is super friendly and helpful. Breakfast was great, too! We especially enjoyed a private outdoor area staged with umbrella tables which was surrounded with trees. Very relaxing!

Review collected in partnership with Best Western
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Helpful?
Thank Dianne H
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for choosing Best Western InnSuites as your place to stay. We appreciate your business and your taking the time to complete a survey on our location. We hope to see you again soon! Thank you, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Yuma, AZ
Reviewed 18 May 2016

We have come to stay at this place on a regular basis. Rooms are clean, prices competitive, and the breakfast is the best we have experienced anywhere. While near the 51 freeway, it is quiet. There are some restaurants within a mile or two,

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Helpful?
Thank SherwoodG
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for choosing Best Western InnSuites Phoenix Hotel & Suites as your place to stay! We appreciate your business and your review. We look forward to seeing you again! Once again thank you for taking the time to complete your review on our location. When traveling through Phoenix especially if it’s for business our sales department...

Reviewed 17 May 2016

Stayed at hotel for five nights in April - May 2016. Excellent stay. Immaculate room and very comfortable beds. Staff provided immediate maintenance service when needed. Patty B., Marketing VP, very professional representative of management. Abundant breakfast each day. Central location between the airport and points in Scottsdale.

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Helpful?
Thank Marvin M
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Thank you for choosing Best Western InnSuites Phoenix Hotel & Suites as your place to stay! We appreciate your business and your review. We look forward to seeing you again! Once again thank you for taking the time to complete your review on our location. When traveling through Phoenix especially if it’s for business our sales department would love to...

Phoenix, Arizona
Reviewed 16 May 2016 via mobile

I highly recommend Best Western on northern and 16th St. In Phoenix. I have been in the hospitality industry for most my life. It is rare to find a place to stay that is both affordable and clean. I am very critical of guest service. I manage several high end vacation rentals in Scottsdale and Carefree. The staff was so...

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Helpful?
Thank Johanna S
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, WOW!! it is so nice to receive a survey like yours. We take pride in our hotel and with reviews like yours it surely shows that we must be doing something right! I will be happy to forward your review to all of our employees and management as well. Once again thank you so much for...

Reviewed 15 May 2016

Our room was the 2 bed with kitchen suite. There were 4 of us and this room was perfect for us. The room was very clean, beds very comfortable (even the sofa bed), and we were so happy and surprised when we found out there was a second bathroom! There is a outdoor pool and hot tub and and a...

Review collected in partnership with Best Western
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Helpful?
Thank lynetteb510
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We also have a variety of different suites available to accommodate all of our guests needs. We appreciate your business...

Tucson, United States
Reviewed 15 May 2016

Always clean and accommodating. Just a mile off I51 easy access to phoenix areas. We have stayed there every time we go to Phoenix, Clean and very pleasant staff. Breakfast and happy hour add to the value.

Review collected in partnership with Best Western
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Helpful?
Thank Elaine M
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

Reviewed 14 May 2016

Nice best Western, great breakfast, has a pool and hot tub, good pricing great location and helpful staff. We stayed here because it was close to Chase Stadium where we attended a baseball game. the staff told us about the local Metro train, just a few miles down the street with a park and ride. We were able to ride...

Review collected in partnership with Best Western
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Helpful?
Thank maureenf343
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

PHOENIX, United States
Reviewed 12 May 2016

Where else can you get a suite with a Jacuzzi for under $200 per night? The room was a bit dated, but was still worth the value. We were in the Clinton Presidential suite. There was also a Reagan presidential suite, but they misspelled his name.

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer P
mila s, Guest Relations Manager at BEST WESTERN InnSuites Phoenix Hotel & Suites, responded to this review

Dear Best Western Traveler, Thank you for staying with us and your kind comments. We here at the Best Western InnSuites Phoenix Hotel have a great team that works very hard to ensure all of our guest feel at home. We appreciate your business and hope to see you again soon!! Warm regards, Mila Stouffer mstouffer@innsuites.com 602-997-6285 ext. 309

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Perfect for business and leisure travel, we set a new standard among Phoenix hotels for suite accommodations, free amenities and superior service in coveted Biltmore-area. Delight in magnificent Phoenix Mountain Preserve views. Enjoy nearby golf courses, renowned attractions, decadent dining and spectacular shopping options, not to mention exciting sports events around the Phoenix/Scottsdale/Glendale area. Suite Luxury for Less with Cloud 9 Beds & Bedding and FREE: Hot Full Breakfast, WiFi, Evening Social Hour & more! ... more   less 

Additional Information about BEST WESTERN InnSuites Phoenix Hotel & Suites

Address: 1615 E Northern Ave, Phoenix, AZ 85020-3932
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $115 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN InnSuites Phoenix Hotel & Suites 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Plus Innsuites Phoenix Hotel Phoenix
Best Western Plus Innsuites Phoenix Hotel And Suites
Best Western Phoenix
Phoenix Best Western
BEST WESTERN InnSuites Phoenix Hotel & Suites Arizona
Hotel Style:
#6 Green Hotel in Phoenix
#15 Best Value Hotel in Phoenix
#29 Romantic Hotel in Phoenix
#40 Business Hotel in Phoenix
#55 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN InnSuites Phoenix Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms face the pool.”
 of 5 bubbles ruthbrown27, 25 Feb 2017 | Read review
“Stay at a different hotel.”
 of 5 bubbles 625douglasp, 20 Feb 2017 | Read review
“Stay away from the end rooms and your probably better off on the top floor although I didn't see an elevator.”
 of 5 bubbles johnmA1709AB, 26 Jan 2017 | Read review
“No elevators - ground floor rooms near parking lot are better.”
 of 5 bubbles Jaysways, 17 Jan 2017 | Read review
“Rooms in the back have a view of the hills.”
 of 5 bubbles wishfrog, 13 Jan 2017 | Read review
5 of 5