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Hotel 502

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Hotel 502
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220 Reviews from our TripAdvisor Community

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Showing 211: English reviews
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 March 2015 via mobile

I went to Phoenix to see my cousin play baseball for spring training, we stayed at this hotel because a friend of ours recommended it. When we arrived pilo took care of us and mentioned the new remodeled rooms for the price, we took it. The pool was refreshing and it's in a great location because of the restaurants and... More 

Helpful?
12 Thank Sadie474
2 reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 March 2015

All I have to say is that in joy my stay. Thank you Pilo for up grading my room to a deluxe. I don't know how people complain about the upgrade rooms. I was very happy with mine. When I come back I will ask for a upgrade room.

Helpful?
13 Thank Melody926
Mesa, Arizona
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 March 2015

The stay was very relaxing for me. Mother of 4 able to take kids out to pool and relax while the kids played outside. Grass area where they could run around with each other while I tanned. A much needed day off!

Helpful?
10 Thank Eloisa O
Palm Springs, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2015

I had the recent misfortune to spend 2 nights at this so-called hotel and I can say with absolute certainly it is not a mistake I will ever repeat. This place was the host hotel for a local tournament in which I was competing which was the reason I booked a room. Major error. My spouse is handicapped so the... More 

Helpful?
2 Thank Dave S
Andrew D, General Manager at Hotel 502, responded to this review

Morning Dave S, Thank you for your recent tripadvisor review. I am very sorry that we did not have a handicapped accessible room when you checked in. It's a real shame you didn't make contact with me when you arrived as I have a number of good general manager contacts at the other hotels around here and we could have... More 

Boston, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 March 2015

The staff is wonderful! They treated my kids and I so nicely, going out of their way to make us happy. The price is also great, considering I'm here during spring break! I will definitely stay here again, in fact I very much am looking forward to it. They are mid remodel - some rooms have yet to be made... More 

Helpful?
14 Thank That1MsBee
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 March 2015 via mobile

The staff was great, the pool was great and the location seemed to be right in between everything! However the rooms were more like a motel 6. We are big on nice linens and down comforters just bc we are spoiled to that. One of our beds was a little creaky and hard and our family fought over who got... More 

Helpful?
8 Thank Tenillemac
Whitefish, Montana
Level Contributor
195 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 13 March 2015

Conveniently located across from the light rail, this place is reasonably priced with great service. It appears to be undergoing renovation (for example, our room had no carpeting), but it does not disturb your stay. I hope it remains reasonably priced after the renovation. Nice, quiet pool, but no bar service.

Helpful?
15 Thank soloman9993
Andrew D, General Manager at Hotel 502, responded to this review

Afternoon soloman 9993, Thanks so much for writing up a review for us! I am so pleased that you found the team gave you wonderful service and your room was well priced. The light rail is just across the road from the hotel and this is a superb way to get out and about. It can be taken from the... More 

Phoenix, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 5 March 2015 via mobile

Our stay at Hotel 502 was perfect! The room was very clean, comfortable and nicely decorated. The staff was friendly and helpful too. We walked next door to Southern Rail for dinner - highly recommend it! We will stay here again next time.

Helpful?
21 Thank Lindsay J
Andrew D, General Manager at Hotel 502, responded to this review

Afternoon Lindsay J, Thank you so very much for your returned visit to the hotel and your feedback. We are so glad you had a perfect stay, and it was spotlessly clean. With Aris Hospitality assistance we are really moving this hotel forward. We have a wonderful team of associates that really are going the extra mile for our guests.... More 

Arizona
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 February 2015

We were visiting Phoenix for one night and happened upon this place by chance. As former residents we knew the area but had somehow never found this hotel. The location is great walkable to the uptown area and across from the light rail. The pool are was great and the views from our room were great. This is an older... More 

Helpful?
21 Thank Aztripsters
Andrew D, General Manager at Hotel 502, responded to this review

Afternoon Aztripsters Arizona, Many thanks for your feedback from your recent stay at Hotel 502! So like your header: "urban oasis". This is our focus to be a new trendy hotel in midtown/central. As a reminder any resident of the area gets a complimentary upgrade from a standard room to a deluxe subject to availability. We are on the light... More 

Pleasanton, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 February 2015

I normally come out to Phoenix once a year for a rodeo and to visit and catch up with friends. We are return customers of Hotel 502. Our room was quiet, had a coffee pot and a working refigerator (after the initial one was promtly replaced). There was one staff employee that stood out Pilo (sorry not sure of last... More 

Helpful?
21 Thank Steve L
Andrew D, General Manager at Hotel 502, responded to this review

Afternoon Steve L, Wonderful to receive your review. Is your city name after Dublin Ireland? The hotel was delighted to be the official hotel for the AGRA Rodeo over the weekend of 14/15 February. Great event in conjunction with the wonderful team at Charlie's just across the road from the hotel. John and Bob did a superb job well done!... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel 502 is at the heart of The Melrose District just 7 miles from Phoenix Sky Harbor Airport. Conveniently located just 1 block from the 7th Ave. Metro station, providing access to all points of interest including The Phoenix Convention Center, downtown sports and theater venues, museums, shopping, and Sky Harbor Intl. Our enormous pool area provides a great space to relax and soak in the Arizona sun. Rooms are furnished with plush mattresses along with all the pillows you could want, flat screen TV's, in-room Keurig coffee makers. We have meeting space available that can accommodate up to 350 guests. ... more   less 

Additional Information about Hotel 502

Address: 502 W Camelback Rd, Phoenix, AZ 85013-2202 (Formerly Camelback Sahara Hotel)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $111 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel 502 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Days Inn Camelback Phoenix Hotel Phoenix
Red Roof Inn Phoenix
Phoenix Red Roof Inn
Hotel 502 Phoenix, Arizona
Hotel Style:
#33 Romantic Hotel in Phoenix
#38 Family Hotel in Phoenix
#41 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hotel 502 staff and other travellers.
3 questions
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Questions? Get answers from Hotel 502 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No comment.”
 of 5 bubbles JRLxGreenbriar, 26 Nov 2016 | Read review
“Check your room before you sign in.”
 of 5 bubbles 952bryanb, 24 Sep 2016 | Read review
“Anywhere you stay, I can assure you, you'll be pleased.”
 of 5 bubbles lorenaf456, 15 Jul 2016 | Read review
“pool side is a better view”
 of 5 bubbles IamSimplyBlessed, 10 Jul 2016 | Read review
“room with tree is loud with birds first thing in the morning. I enjoyed it.”
 of 5 bubbles wendycE945XN, 26 Apr 2016 | Read review
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