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Holiday Inn & Suites Phoenix Airport North

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#54 of 173 Hotels in Phoenix
Certificate of Excellence
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Holiday Inn & Suites Phoenix Airport North
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366 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Reviewed 14 October 2016 via mobile

Yes, the lobby is newly renovated and stepping outside on my way to the room at night was impressive.The fire pits, landscaping and pool are lovely, however due to the to smell of the room I could not sleep. Non-smoking did not matter, large sitting area did no matter when your room smells terrible. Courtesy airport shuttle nice.

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Helpful?
Thank Julie W
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for letting us know of the challenge during your recent stay. We do apologize for this matter, and please know that we try to make every accommodation to satisfy our customer, and would have happily changed rooms to better suit your needs. We hope to have the opportunity to serve you again.

Salt Lake City, Utah
Reviewed 11 October 2016

We booked an event room at the gorgeous Holiday Inn & Suites Phoenix Airport North! The updated hotel helped to elevate our brand and the product being presented. We worked with Angela who is the Catering Manager and highly recommend her. We hope to return to Phoenix and will definitely book at Holiday Inn & Suites Phoenix Airport North the...

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Helpful?
Thank Zurixx
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for the kind words and for being a loyal customer. We shared your comments with our management team this morning and recognized Angela for her great service. Looking forward to your next event! See you soon.

Fresno, CA
Reviewed 18 September 2016

It all depends upon what you expect: They claim to provide breakfast, but what they really mean is that they have a restaurant on the property. The restaurant is of questionable quality & service. Denny's provides a better & cheaper breakfast with far greater selection/variety. So, they do indeed have a restaurant on the property but breakfast is not included...

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Helpful?
1Thank C2H5OHFresno_CA
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for staying with us and for sharing your concerns about the hotel. We do apologize that our Burger Theory Restaurant did not meet your expectations in addition to the WiFi reception. We hope that you will give us the opportunity to serve you again in the future.

Los Angeles, California
Reviewed 16 September 2016

Just 3 months ago I rated this hotel a 5 but my stay this week was a cold case of bad hotel management. When I got to the hotel they were out of bottled water. For how long I have no idea. That was Monday. After several customers asking for water none had arrived by Thursday. This is the hospitality...

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Helpful?
3Thank just-as-I-see-it
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for taking the time to share your recent experience. We truly appreciate all feedback and do apologize for the challenges you experienced. Plans are in place to upgrade the internet service and provide a stronger and consistent signal. We hope that you will give us the opportunity to serve you again.

Atlanta, GA
Reviewed 14 September 2016

We LOVED our stay here. Prices were affordable and the suites were spacious. The pool was exactly what we needed to cool off and the airport shuttle was prompt and easy. I give this hotel 5 stars! Would definitely stay again.

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Helpful?
Thank fleetfeet954
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you so much for the glowing comments. We truly appreciate your taking the time to let us know about your stay. Look forward to seeing you again in the near future.

Oz
Reviewed 9 September 2016

Booked a 2 bedroom suite for a business trip. Check in was quick Walk through Reception and you see a centrally located pool area. Walk pass the pool to the elevator (was a bit hard to find). Both bedrooms were large. The second bedroom had a 'hidden' ensuite behind a wall - took a few minutes to realise the ensuite...

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Helpful?
Thank TheUnicorn
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for staying with us and taking the time to share your comments. We truly appreciate the kind words, and glad everything exceeded your expectations. We hope to see you again in the near future!

San Antonio, Texas
Reviewed 7 September 2016 via mobile

This is an older hotel but the suites are larger like the ones of yesteryear. They was a remodel last year everything was nice and nothing was broke in the room but I like the newer hotels. Oh yea in my room the refrigerator was extremely noisy so I unplugged it so I could sleep. I forgot to plug it...

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Helpful?
Thank tjsandra
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for your recent stay and your review. We are a little older than some properties, but do offer many amenities such as all suites and a lush courtyard that you don't find in many contemporary hotels. We apologize for the refrigerator matter and will have it repaired. Hope you'll give us another try when in Phoenix.

Modesto, California
Reviewed 3 September 2016

Great property. The rooms were clean. Enjoyed the happy hour in their lounge. Restaurant had great food. Keurig coffee machines in the room. Had a fitness center. Was a perfect place to stay for my business trip.

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Thank remilemay2016
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for staying with us! I'm happy to hear that our hotel provided everything you were looking for during your trip. I hope that we will see you again in the near future.

Sun City, Arizona
Reviewed 27 August 2016

We needed a hotel close to the airport as we had a very early flight next morning. This one offered a park and ride and so ended up being cheaper than if we had just parked our car at the airport for the duration of our trip! So we went with few expectations. We were delighted to find that this...

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Helpful?
Thank NancyBirk
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for selecting our hotel for your recent travel needs. Our Park, Stay and Fly package does offer a great value and can be extended beyond the 14 day limit for any longer trips. We appreciate you taking the time to share your comments and hope to see you again in the near future!

Kansas City
Reviewed 24 August 2016 via mobile

I would give the hotel a high rating and the shuttle a zero rating. It took the shuttle 45 minutes to arrive from my first call to the hotel. I called the hotel every 10 minutes and each time the front desk said it would be only a couple minutes. My last call happened as the shuttle arrived and the...

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Helpful?
Thank dmkansas
Manager-HIPHX, General Manager at Holiday Inn & Suites Phoenix Airport North, responded to this review

Thank you for your recent stay and for sharing your comments on your experience. Please accept our apologies for the challenges with the shuttle service. We do our best to quote realistic pick up times and regret the confusion you experienced. We hope that you will give us another opportunity to serve you.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn & Suites Phoenix Airport North

Address: 1515 N 44th St, Phoenix, AZ 85008-5656
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Price Range: $217 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Phoenix Airport North 3*
Number of rooms: 228
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Also Known As:
Holiday Inn And Suites Phoenix Airport North
Holiday Inn & Suites Phoenix Airport North Hotel Phoenix
Embassy Suites Phoenix Airport
Phoenix Embassy Suites
Holiday Inn & Suites Phoenix Airport North Arizona
Hotel Style:
#45 Family Hotel in Phoenix
#50 Romantic Hotel in Phoenix
#65 Business Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Phoenix Airport North staff and other travellers.
3 questions
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Cambria, California
over a year ago
Cambria, California
over a year ago

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Questions? Get answers from Holiday Inn & Suites Phoenix Airport North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor.”
 of 5 bubbles cerrba, 24 Feb 2017 | Read review
“Ask for a high room that does not face the cooling units in the parking lot.”
 of 5 bubbles beefdoctor, 19 Feb 2017 | Read review
“Avoid road side rooms”
 of 5 bubbles donandbobbi, 29 Jan 2017 | Read review
“Maybe a few floors up would be drier”
 of 5 bubbles happycat22, 13 Jan 2017 | Read review
“We had a room on the 4th floor facing the courtyard”
 of 5 bubbles 48douglasl, 28 Nov 2016 | Read review
5 of 5