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Hilton Phoenix Airport

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#15 of 173 Hotels in Phoenix
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Hilton Phoenix Airport
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1,281 Reviews from our TripAdvisor Community

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Showing 1,239: English reviews
Arizona
Reviewed 12 July 2016

This is a quiet hotel with spacious rooms, the furniture has a sleek modern look with outlets that blend in nicely. There are also numerous outlets available in the right spots, even near the beds. The TV was quite large and easy to see. The A/C is built in to the room and very quiet. The room was very clean...

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Helpful?
Thank skanderon
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

It is always a pleasure to read such a great 5 star review on your recent stay with us at the Hilton Phoenix Airport Hotel. We are pleased you enjoyed your visit, and I will be sure to pass along your kind words to the entire team. We look forward to your next visit.

Surfside Beach, South Carolina
Reviewed 12 July 2016

Overnight stay was delightful. Beautiful property, spacious room that was nice and cool ( since it was VERY hot outside). Front desk personnel were very helpful,in helping us find a restaurant for dinner. It was July 4th and many eateries were closed. Took advantage of shuttle to drive us to eat and pick us up. Very friendly and likeable driver...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mary L
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking time to post a 5 star review about your recent stay at the Hilton Phoenix Airport Hotel. I truly appreciate the feedback which will be shared with the entire team and I am glad that your experience was such a positive one, and you enjoyed the many amenities the hotel has to offer. Glad you loved...

Reno, Nevada
Reviewed 11 July 2016 via mobile

We got put up in this hotel by American Airlines when they cancelled our flight. Free shuttle to the hotel. Rooms were very big and clean. Although the airport is close you don't hear the planes inside the building. Nice pool but small. It was 109 degrees during the day the water was very warm. It was to hot to...

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Helpful?
1Thank Dale R
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the wonderful review and nice comments regarding your pleasant stay. I hope you can visit us again soon as a planned visit and not a distressed American Airline passenger.

Merced, California
Reviewed 10 July 2016

Used digital check in however upon physically checking in more than 24 hours later, the room was not ready so they moved my party to another room which had a strange odor. Also, back of toilets were a little dirty, but nothing to fully complain about. Bring your own cups - as there are only plastic coffee cups in room....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Valerie S
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for your candid review. We apologize that you had some Housekeeping issues during your recent stay. I have shared them with them your comments, so we can learn and adjust from them. Glad to see you enjoyed our new renovated product, the Bell Team, and Hilton new digital check-in process. We do hope to have the opportunity to...

Reviewed 7 July 2016

Excellent trip. The pool has towels and toys downstairs, no need to bring your own. The room had cute towel animals (swans, bear, and bunny). The bed was comfy and the room was clean. The maid was very nice as well as the front staff.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank J3086OQamandac
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking time to post a 5 star review about your recent stay at the Hilton Phoenix Airport Hotel. We appreciate all the wonderful feedback about the various aspects of the hotel and our fantastic team, all of which I will share throughout the property. We hope to see you back at the hotel in the near future.

North Myrtle Beach, South Carolina
Reviewed 7 July 2016

A clean, modern hotel with an attentive staff. I enjoyed the great shower and carpeted room. The bed was confortable and supporting and not too firm. I loved the breakfast buffet upon the advice of my waitress who steered me to the buffet as opposed to ordering off the menu. I definitely would book this hotel again and make use...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 349theodorev
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for your wonderful review of the Hilton Phoenix Airport Hotel. It is so exciting to receive a review that is all 5's as this is what we strive for on a daily basis and it motivates the entire team even more. Thank you for the feedback on the newly renovated guestroom product, we continue to receive positive feedback...

Newport Beach, California
Reviewed 6 July 2016

Summary: Nice high end airport hotel, friendly staff, quiet rooms and regular shuttle. Couldn't ask for a lot more. The Good: -Convenient and regular shuttle to PHX terminals. -Friendly desk and restaurant staff. -Nice recently remodeled rooms The bad - Paid for a club level room but it turns out it was closed for July 4th.. Got a voucher for...

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Helpful?
Thank Steve S
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for the great review and for taking time to post your comments. We appreciate the feedback and hope that we have the opportunity to have you back again in the near future. In relation to the Executive Lounge being closed, we do follow Hilton brand standards which only require it to be open during the week. For those...

San Diego, California
Reviewed 5 July 2016

On my way back to California I stopped here for a layover. The staff was great, had the perfect room right by the pool. Room was well laid out and spacious. Gym was great and the breakfast was awesome.....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tonygX4927CR
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you for taking time to post a review about your recent stay at the Hilton Phoenix Airport Hotel. We appreciate all the wonderful feedback about the various aspects of the hotel and our fantastic team, all of which I will share throughout the property. We hope to see you back at the hotel in the near future.

Philadelphia, Pennsylvania
Reviewed 5 July 2016

Hotel was dated and not very clean for the bar and lobby areas. The staff was friendly and courteous. Located only about 5 minute Uber ride from good restaurants. Executive lounge was well equipped. Rooms were comfortable and clean.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank J5231QLjohnh
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for your feedback we appreciate it. We pride ourselves on our friendly employees and get consistently positive comments on the wonderful service they provide. All our rooms were completely renovated in 2015, we have been received nothing but glowing reviews on them, but I understand not all the new design aesthetic will appeal to all. We look forward to...

United States
Reviewed 4 July 2016

I have stayed at this property many times. The staff is always professional, friendly and polite. The rooms are very nice especially the suites. The food in the restaurant is good and service is always very good. It is close to the airport but no so close that you hear noise. I take the shuttle to and from the airport...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Willard E
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

I appreciate your terrific comments and 5 star rating on your experience at the Hilton Phoenix Airport Hotel. Thanks for pointing out our great location for future travelers; it along with our high levels of service is why so many recommend us. It was a pleasure to read in your review that our staff upheld our high standards for hospitality....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more   less 

Additional Information about Hilton Phoenix Airport

Address: 2435 S 47th St, Phoenix, AZ 85034-6410
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $118 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hilton Phoenix Airport Arizona
Hotel Style:
#37 Romantic Hotel in Phoenix
#48 Business Hotel in Phoenix
#48 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Airport staff and other travellers.
12 questions
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Edmonton, Canada
5 months ago
4 days ago
Grand Rapids, MI

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Questions? Get answers from Hilton Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room near the elevators, as the U-shape of the hotel could put you almost a 10 minutes walk from the very end to the elevator!!”
 of 5 bubbles ThomW381, 20 Mar 2017 | Read review
“If you want views, avoid the west side.”
 of 5 bubbles j2ette, 16 Mar 2017 | Read review
“Get a pool side room versus the other side. There are balconies.”
 of 5 bubbles CaitieBC, 7 Mar 2017 | Read review
“Nice hotel for business and small conventions but not really tourist friendly.”
 of 5 bubbles margaretf212, 8 Feb 2017 | Read review
“East access to airport”
 of 5 bubbles CC47, 14 Jan 2017 | Read review
5 of 5