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Hilton Phoenix Airport

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#16 of 173 Hotels in Phoenix
Certificate of Excellence
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1,189 Reviews from our TripAdvisor Community

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Showing 1,150: English reviews
Phoenix, United States
Reviewed 7 April 2016

The staff at this property is the best! From reservations to dining, to check out. They were true professionals who treat you with care and quality service. What a refreshing experience to have when on the road for work. Room attendant was so efficient and thorough, I never saw them yet, my room was perfect at all times. Dining was...

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Helpful?
Thank Thomas G
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for writing about your recent experience, and rating us 5 stars at the Hilton Phoenix Airport Hotel. I am always delighted to hear positive comments about our great staff and great food; I am excited to share your feedback with the team. We work hard each day on not only delivering great service, but creating a guest experience. We...

Keller, United States
Reviewed 6 April 2016

While visiting Phoenix AZ and staying at your hotel I had a very nice experience, the room was very nice and the view of the pool was great. Sorry I did not get a chance to use it, maybe next visit. Thanks!

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Helpful?
Thank L J K
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for writing about your recent experience at the Hilton Phoenix Airport Hotel. We appreciate the 5 star rating, and happy that you enjoyed your stay. We look forward to welcoming you back again in the future.

Highlands Ranch, United States
Reviewed 5 April 2016

This hotel is really great. The staff is nice, helpful and friendly. The rooms are clean and nice, the beds are comfortable and clean. I recommend signing up for HHonors so you can check-in from your phone and pick your room and other preferences. That is a really great feature. You can even order food or beverages to have waiting...

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Helpful?
Thank Trevor S
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thank you very much for the 5-star review of your recent stay at the Hilton Phoenix Hotel Airport Hotel. Glad you enjoyed our newly renovated product. Our staff truly prides themselves on being helpful and accommodating in every way, I appreciate you mentioning them and I look forward to sharing your feedback. We hope to have the pleasure of your...

Reviewed 5 April 2016

If you want a good night's sleep--don't stay here. If you expect hotel mgmt to care and take care of issues, don't stay here. If you want outdated HVAC..then stay here..This is a tired old property that needs lots of work--- good mgmt would also help

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1Thank neilgw
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

I appreciated your feedback, and apologize to what looks like an unsatisfactory stay. While investigating your concerns, I see you arrived on April 1st for one night, 10 minutes or so after check in you came down to the desk looking for an internet code, which was already located on your key packet. We made you aware of this, but...

Juana Diaz, Puerto Rico
Reviewed 4 April 2016

I've stayed in this hotel for my last 3 trips to AZ. Close to Airport helps, plus transportation from/to airport is a plus. Very clean, good service and great location. I will definitely stay again in this hotel.

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Helpful?
Thank Yamil C
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for taking the time to write about your recent experience, we sincerely appreciate the feedback and positive comments about our location, hotel cleanliness, and wonderful service. We hope to see you back in the very near future.

Windsor Locks, Connecticut
Reviewed 1 April 2016

I travel to Phoenix on monthly bases for work. My favorite hotel has been the Hilton Phoenix Airport. It’s very close to my work location. One of the best things about this hotel is their breakfast served at the Rimrock Bar & Grill. In my opinion the best server there is Tonya (such a sweetheart). On the downside, during my...

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Helpful?
Thank Al W
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the feedback from your recent stay, I do appreciate the positive comments regarding Tonya in the restaurant, I agree she is terrific and I thank you for recognizing her efforts. I apologize to you for your drying cleaning experience, and that you felt is wasn’t handled correctly. I’m sure you can understand that the hotel can’t accept liability...

Mesquite, Nevada
Reviewed 31 March 2016

Great location if you are wanting to go to Spring Training. We actually walked to one stadium. It's a nice 2.5 mile walk to downtown Tempe where there are tons of great restaurants. Breakfast is pretty good in the restaurant, and it's convenient to have the lounge in the evenings. Workout facility is decent and usually not busy at all....

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Thank triboy123
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for taking the time to write about your recent experience, we love to receive positive comments about our wonderful employees. I also sincerely appreciate the feedback on the location of the hotel, its convenience to Tempe, and our fantastic breakfast buffet. We hope to see you back for Spring training again next year.

Spokane, Washington
Reviewed 31 March 2016 via mobile

I stayed at the Hilton Phoenix Airport on a two day visit to the area. I was in town to see Bruce Springsteen at the Talking Stick Arena in downtown Phoenix. I chose this hotel for its proximity to both the airport and the light rail. The hotel is actually located in Tempe and is about 10 minutes to the...

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Thank weezlikestotravel
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for the great feedback, it’s appreciated. We are very fortunate to be located so close to the airport/light rail, and only two miles from downtown Tempe, and I am glad you had an opportunity to enjoy that, and avail of our shuttle service and fantastic bell team. We place a great deal of emphasis on the quality of our...

Reviewed 30 March 2016

The quality of the hotel is very nice. It is close to the Airport, but we could not hear the airplanes when we were in our room. It's not in the best of neighborhoods, but we saw security patrolling the parking lot and swimming pool area, so we felt safe.

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Thank B9678KEjuliew
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for taking the time to write about your recent experience, and for giving us a 5 star rating. We sincerely appreciate the feedback and positive comments. We hope to see you back in the very near future.

Phoenix, Arizona
Reviewed 30 March 2016

While attending a meeting this morning I had the pleasure of a simple hello from Mr Snodgrass, he kindly told me he would have our delightful buffet ready soon, I thanked him and kindly said while that sounds great I won't have time I have a flight to catch. 20 minutes later when leaving he called me over and graciously...

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Helpful?
Thank Scott E C
General_Manager04, General Manager at Hilton Phoenix Airport, responded to this review

Thanks for writing about your recent experience, we always welcome the feedback. Jonathan our Banquet Captain will be delighted to hear your positive comments, and I will enjoy passing your feedback along to him. We strive at this hotel to not just provide great customer service, but to provide a great customer experience. We look forward to welcoming you back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Phoenix Airport is proud to announce its grand reopening after completing a major 6-month renovation. Book your stay today to experience our updated hotel, featuring elegantly appointed guest rooms, a relaxing and inviting lobby, upgraded restaurants and much more. ... more   less 

Additional Information about Hilton Phoenix Airport

Address: 2435 S 47th St, Phoenix, AZ 85034-6410
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $122 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Phoenix Airport 3.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Hilton Phoenix Airport Hotel Phoenix
Phoenix Hilton
Hilton Phoenix Airport Arizona
Hotel Style:
#37 Romantic Hotel in Phoenix
#48 Business Hotel in Phoenix
#48 Family Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Phoenix Airport staff and other travellers.
10 questions
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Grand Rapids, MI
Edmonton, Canada
1 month ago
West Hartford, Vermont

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Questions? Get answers from Hilton Phoenix Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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