We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
122 N 2nd St, Phoenix, AZ 85004-2379
6 people are viewing this hotel
Hotel direct offer!Book Direct and Save!
Expedia.com
US$309
View deal
Free cancellation until 07/10/22
Reserve now, pay at stay
Booking.com
US$309
View deal
Free cancellation until 08/10/22
Reserve now, pay at stay
FindHotel
US$262
View deal
Free cancellation until 03/10/22
Hyatt.comUS$309
Hotels.comUS$309
travelup.comUS$330
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (535)
Room & Suite (120)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#20 of 187 hotels in Phoenix
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Our downtown Phoenix hotel is located in the center of the city offering spacious guestrooms bringing you comfort and convenience. Our new restaurant, Barrel and Bushel is bar-forward restaurant with expansive patio serving American comfort-style menu, 11 Arizona brewed beers on tap and whiskey and bourbon collection to sip on. Stay and explore our southwest destination-our hotel is only steps away from Phoenix Convention Center, sports and entertainment venues, theater, museums, ASU downtown campus, and over 100 restaurants giving you easy access to the best Phoenix has to offer.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Paid internet
Hot bath
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Outdoor dining area
Special diet menus
Vending machine
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun deck
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Hair dryer
Show more
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Hotel links
Special Price:Book Direct and Save!
3406Reviews23Q+A100Room tips
Traveller rating
  • 1,562
  • 966
  • 541
  • 209
  • 129
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
jennovationsto wrote a review Yesterday
1 contribution
I always stay in Hyatt's, but this hotel was well below the Hyatt standard. Everything from the customer service experience to the building and amenities were sub-par. Attention to detail was missed and the understanding of the overall guest experience was missed. Would not stay here again.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Ilovesedona wrote a review Apr 2021
Columbus, Ohio19 contributions5 helpful votes
Hotel's Favourite
The Hyatt Regency is a Phoenix favorite for my wife and I. We love the Compass restaurant and the lobby bar. It has great outside dining areas and hope to see them packed post COVID. The staff is always excellent and the adjacent parking garage is very convenient if you choose to self park. It also has a great grab and go and gift shop if you have any needs that did not get packed.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
chrismeyer985 wrote a review 26 Sep
Rocklin, California1 contribution
The hotel was clean and close to our conference. Staff were prompt, professional and courteous. The food options in the hotel were good as well. The in house restaurant was excellent. I would recommend the Hyatt Regency for sure.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 2 days ago
chrismeyer985, We are delighted that you consider recommending us! We are so happy to hear that the hotel was clean, staff was prompt and that our food options were good as well. Looking forward to your return visit. Tonia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax07015832068 wrote a review 26 Sep
Fort Worth, Texas2 contributions
Very nice room. Spacious and clean. The attendant desk was great even allowed me to change my room just because I wanted to be higher up. The air was good. I had to ask them to lower it and they did it remotely very quickly.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 2 days ago
Hello Relax07015832068, We love hearing all guest comments and feedback! We thank you for taking time to share your experience with us. Tonia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael H wrote a review 25 Sep
Elk River, Minnesota709 contributions41 helpful votes
+1
We had the best hotel experiences in recent memory at this Hyatt Regency. Our plane was early and we were arrived early at the hotel for a five night stay. As soon as we arrived Nykeira greeted us at the front desk with such a positive demeanor. I asked if we could check in early. Her response “no problem” and then she asked do you want a room with a sunset or sunrise view. Great! I asked if we could get a room on the highest floor? Again, no problem. She went on to tell us about all the hotel amenities and nearby restaurants. We felt so welcomed. The housekeeping staff and breakfast staff were very positive and hard working. This hotel is so nice and convenient across the street from the convention center. Room and bed so comfortable.
Read more
Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 2 days ago
Hello michaelparkguy, We are glad you had the best hotel experience staying with us. Thank you for recognizing our staff, it is wonderful she was accommodating and able to assist you and make you feel welcomed. We thank you for sharing your insights and feedback. We hope to welcome you again soon. Best, Anisa
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathryn R wrote a review 23 Sep
2 contributions
There were major issues checking in. The maid was lovely. The building is cashless, which caused billing problems. The beds were the best part of the stay, seriously comfortable. The noise outside in the evening is really loud, but the windows block the noise efficiently inside. We unfortunately wasted a lot of time with billing and check in issues.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 4 days ago
Greetings Kathryn, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our cashless check-in didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon. -Ebony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Queenofcorn wrote a review 23 Sep
1 contribution
A great hotel when you get the convention rate! The staff were warm and welcoming- always friendly and willing to go above and beyond. The pool was clean and had enough shade to spend quality time there. The fitness room was well equipped, well stocked and cleaned regularly.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 4 days ago
Greetings Queenofcorn, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. -Ebony
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen_Galle_86 wrote a review 22 Sep
1 contribution
Perfectly nice hotel and accommodations. Staff was generally friendly and helpful. Guest room design could be more functional. Pool was nice if a bit small. Nice having the little breakfast shop in the hotel, but a bit pricey.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 6 days ago
Hello Karen_Galle_86, Thank you for your review. We're happy to hear the staff was friendly and helpful and that you found the hotel to be as expected. We appreciate your feedback in regards to the pool size and room design and will take this under consideration. We're glad you enjoyed the breakfast shop. We hope to welcome you back in the future. Kind Regards, Keri
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
whaleybonbon wrote a review 21 Sep
Clarksville, Maryland1 contribution
Beautiful hotel. Great food. Friendly staff that was very helpful! The location was convenient and parking was near. If I was in Phoenix again, I would stay here again. It even has a revolving restaurant on top. We miss this part, but will definitely do that next time.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 6 days ago
Greetings whaleybonbon, Thank you very much for taking the time to review our hotel; we appreciate that. We are pleased to hear how much you enjoyed your stay with us; our staff will appreciate your kind words. We do look forward to your next visit with us very soon. Cheers!! Kind Regards, Donna
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mab772022 wrote a review 20 Sep
Tucson, Arizona1 contribution
This hotel was an overall great experience! The staff were so friendly and helpful, and went over and above what you might expect. The room was very clean, and the staff that cleaned the room was courteous and careful with personal belongings left in the room. Please be aware, the restaurants and bars inconveniently won't take cash payment, this was sooo frustrating! Other than that, it was a great stay.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from GCC Property Reviews, Owner at Hyatt Regency Phoenix
Responded 1 week ago
Hello mab772022, Thank you for your review. We're delighted that you had such a great experience, from the service provided by the staff to the dining! We're very sorry for any inconvenience of not being able to use cash at the dining outlet/bar. We've communicated your feedback to our management team to take under consideration. Thank you again for sharing your stay experience with us and we hope to welcome you back again in the future. Kind Regards, Keri
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$204 - US$355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency phoenix hotel phoenix, phoenix hyatt regency, hyatt phoenix
LOCATION
United StatesArizonaCentral ArizonaPhoenixCentral City
NUMBER OF ROOMS
693
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Regency Phoenix
Which popular attractions are close to Hyatt Regency Phoenix?
Nearby attractions include Orpheum Theater (0.5 km), Wells Fargo Museum (0.4 km), and St. Mary's Basilica (0.2 km).
What are some of the property amenities at Hyatt Regency Phoenix?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Phoenix?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Regency Phoenix?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Phoenix?
Yes, a parking garage, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Hyatt Regency Phoenix?
Conveniently located restaurants include Breakfast Club, Blue Hound Kitchen & Cocktails, and Harumi Sushi & Sake.
Are there opportunities to exercise at Hyatt Regency Phoenix?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hyatt Regency Phoenix?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Phoenix offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hyatt Regency Phoenix?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Regency Phoenix?
Many travellers enjoy visiting Orpheum Theater (0.5 km), Rosson House Museum (0.5 km), and Wesley Bolin Memorial Plaza (2.1 km).