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04/12/2017 05/12/2017
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    Sheraton Crescent Hotel

    2620 W Dunlap Ave, Phoenix, AZ 85021-2710
    (602) 943-8200
    Hotel website
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    04/12/2017 05/12/2017
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    Savings alert: 12% below average rate

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    US$131
    US$109
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    Traveller (154)
    Room & Suite (39)
    Pool & Beach (18)
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    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “water slide” (56 reviews)
    “club level” (38 reviews)
    “tennis courts” (38 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Crescent Hotel
    Special Offer: 5 DAY CYBER SALE
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (694)
    There are newer reviews for Sheraton Crescent Hotel
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    11 - 15 of 682 reviews

    Reviewed 20 September 2017

    Apparently this hotel lacks the vary basic functions of a T.V. Upon arriving for an overnight business stay, I attempted to use the HDMI port on the TV in the room for my Playstation 4. I could hear the music but there was nothing on...More

    1  Thank Steve V
    Response from Cassie L, Manager at Sheraton Crescent HotelResponded 21 September 2017

    Dear Steve V, Thank you for taking the time to review your recent stay at the Sheraton Crescent Hotel. We understand how this experience could be frustrating. I would be happy to elaborate on the safety and security behind hospitality televisions. Please feel free to...More

    Reviewed 10 September 2017 via mobile

    A very well priced hotel, but the parking gets very busy when they host events.... this seemed to be the norm throughout our stay.... so valet, bell hop was rather strained and unavailable. Spacious rooms and good service. But restaurant timings and availability is rather...More

    Thank DunamisArt
    Response from Cassie L, Manager at Sheraton Crescent HotelResponded 11 September 2017

    Dear DunamisArt, Thank you for taking the time to review your recent stay at the Sheraton Crescent Hotel. Please accept our sincere apology for the trouble you experienced with parking and bell services. We have shared your feedback with the appropriate hotel team to ensure...More

    Reviewed 30 August 2017 via mobile

    We booked this hotel on Hotwire as a one night stop on our way to Mexico. I didn't get a chance to use any of their 3 pools (that don't close til 11 pm) and one of them has a water slide. The lobby is...More

    1  Thank Kamrin C
    Reviewed 15 August 2017

    Very disappointing stay. To start, Check in is at 3pm. I checked in at 3:20. They didn't have the room i reserved. 2 Queen deluxe room with view of Mountain. So, they offered me an "upgrade" to their club level. Check in took 30 min....More

    1  Thank joelmeier82
    Response from lori l, Director of Sales at Sheraton Crescent HotelResponded 17 August 2017

    Thank you for taking the time to let us know of your experience. I'm so sorry to hear that you experienced the roof leaks due to the monsoons. Unfortunately we did have a few leaks with the storms this summer and are taking action and...More

    Reviewed 13 August 2017 via mobile

    I was there for 4 days for a conference. When you first enter the lobby, you'll smell the chlorine from the pool. I was on the 4th floor and it was quiet. My room faced the freeway and parking area. The room was clean and...More

    Thank caAnn
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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$95 - US$250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Family Hotel in Phoenix
    • #54 Business Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood, Expedia, Travelocity, Hotels.com, Booking.com, Orbitz, Hotwire, Cancelon, HotelQuickly, Cheap Tickets, TripOnline SA and getaroom.com so you can book your Sheraton Crescent Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • North Mountain
    • Also Known As
    • Phoenix Sheraton ,
    • Sheraton Phoenix ,
    • Sheraton Crescent Hotel Phoenix, Arizona
    Add Photo Photos
    Traveller (154)
    Room & Suite (39)
    Pool & Beach (18)
    Dining (10)
    Hotel & Grounds (113)
    Bathroom (8)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    1.30 km away
     
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    5.62 km away
     
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    Ask a question
    Questions & Answers
    Laura W
    21 August 2017|
    Answer
    Response from Karyn H | Reviewed this property |
    So sorry if that happened to you. I can only attest to a positive, secure experience.
    0
    Votes
    Laura W
    21 August 2017|
    Answer
    Response from Sandcmk | Reviewed this property |
    Um, I hope never!
    0
    Votes
    annmiller4
    20 November 2016|
    AnswerShow all 5 answers
    Response from Jim B | Reviewed this property |
    Mine did
    0
    Votes
    Room Tips
    "Near elevator"
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    "Make sure to get something on the 6th-8th floors!!!"
    Read review
    "Ask to see the room before checking in! They are NOT all renovated!"
    Read review
    "Stay away from the street side for sure."
    Read review
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