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    Sheraton Crescent Hotel

    2620 W Dunlap Ave, Phoenix, AZ 85021-2710
    Hotel website
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    08/10/2017 09/10/2017
    US$162
    US$122
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    Traveller (150)
    Room & Suite (37)
    Pool & Beach (18)
    Courtyard Phoenix North
    102 reviews
    #44 of 174 hotels in Phoenix
     
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    Overview
    • Excellent47%
    • Very good27%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    “water slide” (76 reviews)
    “club level” (40 reviews)
    “tennis courts” (38 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Crescent Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Courtyard Phoenix North
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    #44 of 174 hotels in Phoenix
     
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (685)
    There are newer reviews for Sheraton Crescent Hotel
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    271 - 275 of 674 reviews

    Reviewed 5 October 2014

    My husband and I stayed here one night with two other couples and we all enjoyed our stay. We were in Phoenix to attend a concert at the Gila Center and also visit the wonderful Musical Instrument Museum. Both places were in close proximity to...More

    1  Thank Barbra B
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 29 October 2014

    Dear, Barbara B Thank you for taking time writing us and letting us know how our staff and facility meet your expectations. First, we appreciate you and your friends selecting the Sheraton Crescent for your accommodations for the weekend. We are happy to hear that...More

    Reviewed 30 September 2014

    Wonderful large rooms , great staff , huge warm pool, if noise is a concern ask to have a room on the east side. I've stayed here a number of times in 2014 , and booked to stay again in November. The lobby has recently...More

    Thank CarRacer21
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 29 October 2014

    Dear, carracer21 Thanks for your nice comments. We appreciate your staying with us and found the east side of the building to be quite. Our lobby will soon be renovated with carpet and a new layout for seating and connecting. We’ll see you in November...More

    Reviewed 30 September 2014

    The building itself was very nice and the grounds were large. Large pool plus separate pool with waterslide, tennis courts, etc. Front desk attendant was friendly and bumped us up to club level, but gave us lots of misinformation about breakfast location and times it...More

    Thank Bicycle_Audrey
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 29 October 2014

    Dear, Bicycle_Audrey First, we thank you for selecting the Sheraton Crescent Hotel for your accommodations and secondly, we apologize for the misinformation and cleanliness of the first guest room. I have passed on your comment to our housekeeping department for correction action as your experience...More

    Reviewed 20 September 2014

    I chose this hotel because near to my business meeting...but only for this reason. I walked around the hotel and there is nothing, it is far from Phoenix downtown (30 minutes by taxi circa). I asked for a taxi at the reception, I waited outside...More

    Thank Robertina7
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 29 September 2014

    Dear, Robertina7 Thank you for letting us know of your experiences, please accept our sincere apologies. We’ll review with our taxi/limo service company to find out why their service as requested did not show up. We do have refrigerators available upon request, we are sorry...More

    Reviewed 15 September 2014

    The property is at the intersection of a major highway I 17, and a major cross street, Dunlap. I would not recommend this property unless you have ear plugs, and maybe a Xanax !! The noise was just unrelenting from I-17, it is probably worse...More

    Thank MikeR2011
    Response from Frank C, General Manager at Sheraton Crescent HotelResponded 17 September 2014

    Dear, MikeR2011 Thank you for your feedback. We are sorry that the highway I-17 noise prevented you having a positive experience. The property does have available guest rooms on the back side of the property that have less noise, we are sorry if these rooms...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$102 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Family Hotel in Phoenix
    • #54 Business Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Priceline, Booking.com, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sheraton Crescent Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • North Mountain
    • Also Known As
    • Phoenix Sheraton ,
    • Sheraton Phoenix ,
    • Sheraton Crescent Hotel Phoenix, Arizona
    Add Photo Photos
    Traveller (150)
    Room & Suite (37)
    Pool & Beach (18)
    Dining (10)
    Hotel & Grounds (112)
    Bathroom (8)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Courtyard Phoenix North
    102 reviews
    .64 km away
     
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    .47 km away
     
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    .45 km away
     
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    .55 km away
     
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    Ask a question
    Questions & Answers
    Laura W
    21 August 2017|
    Answer
    Response from Karyn H | Reviewed this property |
    So sorry if that happened to you. I can only attest to a positive, secure experience.
    0
    Votes
    Laura W
    21 August 2017|
    Answer
    Response from Sandcmk | Reviewed this property |
    Um, I hope never!
    0
    Votes
    annmiller4
    20 November 2016|
    AnswerShow all 5 answers
    Response from Jim B | Reviewed this property |
    Mine did
    0
    Votes
    Room Tips
    "Stay away from the street side for sure."
    Read review
    "Balconies were small."
    Read review
    "8th floor was nice and clean"
    Read review
    "Club Level is good"
    Read review
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