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This property is in need of some attention. White towels were clean but dingy and thin. Detected algae in pools and water park. Furniture in suite is marred by scratches. The printed materials in suite were bent and falling apart. I expect this from a...More
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Thank Susanne V
Response from JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak ResortResponded 6 November 2015
Thank you, Susanne, for taking the time to share your observations regarding your recent stay at our resort. It is disappointing to learn of the less than acceptable condition of your suite. Please accept my apologies for not exceeding your expectations; it is never our...More
Hotel charges resort fee of $22. The hotel has a lobby sign which says high speed internet is in the resort fee. The internet was horrible. It tested at only 5 mbps when I was online. As a result, I had no ability to access...More
2 Thank fhartigan
Response from JonMcFarland-GM, General Manager at Pointe Hilton Squaw Peak ResortResponded 4 November 2015
I apologize if all of our charges where not clear when you booked your reservation. We attempt to take extra steps to be clear in sharing all the anticipated charges in the booking process. We want complete transparency, as we are not in business just...More
The setting of this resort is tremendously beautiful and serene. It has the old style hacienda exterior and interior modern ambience. The staff and team are extremely friendly. Joe from the front desk was filled with joy and information. Resort has an awesome pool and...More
(From a kid's perspective)
This hotel is family friendly. We stayed in one of their Casitas (mini houses) It hd lots of space for my parents and me to spread out. It is two stories. I loved the water park it was lots of fun....More
We have stayed there only one night.
Room was comfortable, medium level, and staff polite. Main highlight is the pool, great in such warm area.
For a next trip we would use same place and take the opportunity to enjoy surrounding near Phoenix.
US$156 - US$364 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Top resorts Hotel in Phoenix
#9 Spa Hotel in Phoenix
#14 Luxury Hotel in Phoenix
#42 Business Hotel in Phoenix
#49 Family Hotel in Phoenix
Non-Smoking Rooms ,
Number of rooms
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