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Extended Stay America - Phoenix - Airport

146 reviews
#117 of 173 Hotels in Phoenix
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Traveller (35)
Room & Suite (12)
Dining (3)
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Overview
  • Excellent26%
  • Very good14%
  • Average20%
  • Poor19%
  • Terrible21%
Travellers talk about
“easy chair”(2 reviews)
“extra towels”(2 reviews)
“coffee pot”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)Write a Review
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All reviewseasy chairextra towelscoffee potwould recommend this hotel to anyonerooms are cleancomfy bedesakitchenettestoveadalodgingratesconvenience
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1 - 5 of 143 reviews
Reviewed 2 weeks ago via mobile

Forget getting any sleep while staying in this hotel. It was the loudest place I have ever stayed out of hundreds. I expected some airplane noise, but that was the least of my worries that night. At first we were in a first floor room...More

Thank cheresawynne
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded 2 weeks ago

It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept...More

Hotel's Favourite
Reviewed 16 June 2017

We had a wonderful experience during our week of lodging at this Extended Stay. Its' location to downtown Phoenix is wonderful. It took us to minutes to get to the convention center. It is right next to US-10 and 17. I would stay there again.More

Review collected in partnership with Extended Stay
Thank Richard W
Response from 00esa, General Manager at Extended Stay America - Phoenix - AirportResponded 18 June 2017

Richard, thank you so much for the awesome review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thanks for choosing Extended Stay America - Phoenix – Airport, and we look forward to your...More

Reviewed 2 weeks ago

needs improvements for handicapped people , could use more TV channels, needs a new roof to stop leaks in ceiling, needs better locks on entrance doors. needs more people at front desk during mail pick upMore

Review collected in partnership with Extended Stay
Thank johnsE5369KX
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded 2 weeks ago

John, we appreciate you sharing your candid feedback with us and apologize for disappointing you during your stay. It is never our intention to lose focus on providing excellent hospitality, and we have shared your feedback with the concerned team members to ensure our future...More

Reviewed 3 weeks ago

Great location, dingy accommodations, worn furniture, dirty sleeping area. I had hoped to make this my regular hotel when I am in town which is about 5 to 7 nights per month but will not be back. The hotel needs some TLC.More

Review collected in partnership with Extended Stay
Thank Marc70NYC
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded 3 weeks ago

Marc, thank you for being our guest. Although you liked our convenient location, we are sorry you experienced so many difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future...More

Reviewed 28 November 2017

I needed a hotel with a great rate that included a clean room, comfy bed, kitchen service, clean bathroom and big enough with all those services, and I found it. I wish the room was bigger but for that price is fair enough.More

Review collected in partnership with Extended Stay
Thank 68ramonm
Response from 00esa, Manager at Extended Stay America - Phoenix - AirportResponded 29 November 2017

Thank you for choosing Extended Stay America for your stay. We are pleased to know you were impressed with your well-equipped room and that you were impressed with the good value we offer. It was a pleasure having you here, and we hope to welcome...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$73 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$73 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (35)
Room & Suite (12)
Dining (3)
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Room Tips
"Do not come to this hotel if you are sensitive or allergic to cigarette smoke"
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"Request a room on the top floor - of a different hotel"
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"Cannot help with room location."
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"request a room on top floor"
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