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Hampton Inn Phoenix-Biltmore

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#13 of 175 Hotels in Phoenix
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Hampton Inn Phoenix-Biltmore
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590 Reviews from our TripAdvisor Community

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Phoenix, United States
Reviewed 4 days ago NEW

Great location in the Phoenix Biltmore area. Very easy to get to from highway 51. Parking is very easy to get in an out of. Wonderful complimentary breakfast and it changed each morning. Rooms were clean. Friendly staff.

Review collected in partnership with Hampton
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Helpful?
Thank T3774ZJamandab
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear T3774ZJamandab, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location, amenities and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Michael Comer General Manager

San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

I checked in near 11:00 p.m. after having booked the room through Hotel Tonight. This was a one night stay for a business trip. Check In: Desk clerk was prompt even though there was sign indicating that the staff had stepped away and would return shortly. I provided my name and she found me in the system quickly. I informed...

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Helpful?
Thank FoodWineSFBayArea
About Hotel's Favourite Review
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear FoodWineSFBayArea, As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit...

Tucson, Arizona
Reviewed 1 week ago

We stayed here for one night and had a great experience. Clean hotel and soft beds. Close parking and safe location. Warm pool. Delicious breakfast with plenty of seating. Kind staff. Will definitely stay here again!

Review collected in partnership with Hampton
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Helpful?
Thank Live4DaysOff
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Live4DaysOff, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Michael Comer...

Edina, United States
Reviewed 1 week ago

This Hampton like every other Hampton in Is a clean, comfortable home away from home. The privacy afforded to us was wonderful, the location was just what we needed and the security around and in the hotel was excellant. The parking facilities adjacent to the hotel were very good.

Review collected in partnership with Hampton
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Helpful?
Thank Ronald D. P
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Ronald D. P, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Michael Comer General Manager

American Fork, Utah
Reviewed 1 week ago

Great place to stay. We usually stay at Hampton Inn and this hotel is at the top of our list. Good location. Great staff that went over and beyond. Helpful and friendly! Could not have asked for a better stay!

Review collected in partnership with Hampton
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Helpful?
Thank mikeeY5270GI
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear mikeeY5270GI, I'm so glad you enjoyed your stay. It is wonderful to know that you found our location easy and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Michael Comer General Manager

United States
Reviewed 1 week ago

Wonderful trip to PHX. Great hotel, aside from the multiple pubic hairs on the toilet and shower. Great pool. Breakfast is typical for Hampton. Parking was great. View was terrible but that's not what Hampton is about so a-okay!

Review collected in partnership with Hampton
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Helpful?
Thank R9384RQjonathanf
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear R9384RQjonathanf, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. I was sorry to hear that your bathroom's cleanliness was not up to our standards. I appreciate you choosing our hotel while in the area and we hope to see...

Tustin, United States
Reviewed 1 week ago

This hotel was horrible! 1) Front desk people were rude. 2) Breakfast was awful! Had to go buy breakfast. 3) WiFi was slow! 4) Room was designed poorly! Why is the vanity in the room and not the bathroom? 5) TV was too small and did not adjust. 6) Fold out bed was useless! Too uncomfortable to sleep on! 7)...

Review collected in partnership with Hampton
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Helpful?
Thank Ronald B
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Ronald B, I’m sorry that our service and accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review...

Brea, United States
Reviewed 2 weeks ago

I am a regular at Hampton Inns, and stayed at this hotel before, always a comfortable feeling. The staff made me welcomed. Everything was good, internet, television, breakfast. Will be staying at this hotel again when I come to Phoenix area.

Review collected in partnership with Hampton
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Helpful?
Thank henryt221
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear henryt221, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Michael Comer General Manager

New York
Reviewed 3 weeks ago via mobile

This hotel has a lot going for it: Convenient location with many things to do within a short drive, large rooms, very comfortable bed and pillows, ample and free parking. And the downsides: the continental breakfast wasn't good, the bathroom layout was strange and a bit cramped, and I had to ask for my complimentary items as a Gold member....

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Helpful?
Thank Michelle M
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Michelle M, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations overall. I have taken note of your remarks regarding breakfast. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to...

Madison, Wisconsin
Reviewed 4 weeks ago

We booked this Hampton Inn because it was centrally located between Maryvale Stadium and Scottsdale stadium. It's not the ritziest part of Phoenix and Scottsdale but it does look to being revitalized. We drove from Wisconsin all day and all night and arrived earlier than anticipated. The front desk lady was so accommodating and helpful by letting us check in...

Review collected in partnership with Hampton
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Helpful?
Thank Trish D
ConcordHospitality, General Manager at Hampton Inn Phoenix-Biltmore, responded to this review

Dear Trish D, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Laundry Service
  • Airport Transportation
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Count on the Hampton Inn Phoenix-Biltmore hotel to offer a comfy, modern base minutes from the entertainment district at Biltmore Fashion Park. Located in the Biltmore Corridor of Phoenix, the hotel is within minutes of exciting shopping, dining and leisure options. A free shuttle service within a three-mile radius and an airport shuttle are available daily. Enjoy being in a hotel near historic Old Town Scottsdale, downtown Scottsdale and Scottsdale Fashion Square. The Phoenix Convention Center and Phoenix International Sky Harbor Airport are just a short drive away.Relax in a warm, inviting guest room with a range of thoughtful amenities. Appreciate the convenience of having amenities that include a microwave and mini-refrigerator. Stay connected with free high-speed internet access, use the handy lap desk, enjoy your favorite music on your room's alarm clock/iPod player and watch movies on the HDTV.Join us each morning for Hampton's free hot breakfast®. If you're in a hurry, simply grab a free Hampton On the Run® Breakfast Bag, available Monday through Friday, for a quick, healthy meal to go. If you're visiting for business, our friendly Hampton team members will be delighted to help plan your event in Phoenix in one of three meeting rooms suitable for 8-85 guests. Wind down after a busy day with a rejuvenating workout in the 24-hour fitness center or with a dip in the outdoor pool and whirlpool spa. ... more   less 

Additional Information about Hampton Inn Phoenix-Biltmore

Address: 2310 E Highland Ave, Phoenix, AZ 85016-5206 (Formerly Hotel Highland at Biltmore)
Region: United States > Arizona > Central Arizona > Phoenix
Price Range: $143 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Phoenix-Biltmore 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotwire, Orbitz, Hotels.com, Travelocity, Expedia, Priceline, Cancelon, TripOnline SA, Evoline ltd and getaroom.com so you can book your Hampton Inn Phoenix-Biltmore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Highland At Biltmore Phoenix
Hampton Inn Phoenix-Biltmore Arizona
Hotel Style:
#8 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Phoenix-Biltmore staff and other travellers.
9 questions
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Questions? Get answers from Hampton Inn Phoenix-Biltmore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only a $10-15 Uber ride to the hotel from Sky Harbor Airport.”
korndogi, 27 Dec 2016 | Read review
“There is no view so you're on your own here”
murphy2, 29 Nov 2016 | Read review
“they have the finest bedding in any hotel, love sleeping at the Hampton”
422samys, 13 Oct 2016 | Read review
“was in room 209 facing the garage if that matters to anyone”
canyonratphoto, 14 Sep 2016 | Read review
“I would not pay for the high speed wi-fi. Seemed it was as fast as the free wi-fi. The back of the hotel was quiet. Really restful.”
303marciaj, 19 Mar 2016 | Read review
5 of 5