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Hampton Inn Phoenix-Biltmore

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Traveller (55)
Room & Suite (22)
Dining (7)
Overview
  • Excellent65%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
All hotel details
Additional information
Offers from Hampton Inn Phoenix-Biltmore
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Phoenix-Biltmore
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (711)
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697 results
Traveller rating
432
176
55
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432
176
55
20
14
Show reviews that mention
All reviewswhole foodswithin walking distancecomplimentary breakfastshopping and restaurantsfire pitthe breakfast areafree shuttleconvenient locationnice poolfront desk staffroom was largegreat place to staybusiness tripwould stay here againvery nice hoteleasy accessyogurt
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1 - 5 of 697 reviews
Reviewed 1 week ago

I recommend this hotel to anyone who wants a clean, friendly hotel in a great location. The amenities are here also (pool, workout room, free breakfast). And the price is right! The staff was helpful, courteous, and friendly.More

Review collected in partnership with Hampton
Thank Joy1939
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 1 week ago

Dear Joy1939, Thank you for your review and recommendation of our hotel. I’m pleased to hear clean, friendly hotel and location made for a good experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Michael Comer General...More

Hotel's Favourite
Reviewed 11 June 2018

I can't stop thinking about how unusual it is to find truly caring service, going the extra mile with a clean, really nice hotel. Central location, easy access, free parking, fancy waters and good coffee, super comfy bed, nice room with no wear marks. ref...More

1  Thank cjones634
Response from TeamConcord, Manager at Hampton Inn Phoenix-BiltmoreResponded 12 June 2018

Dear cjones634, Thanks so much for taking time to review the Hampton Inn Phoenix-Biltmore. We're glad to know how happy you were with your overall experience as our guest. Your recognition of our efforts is appreciated, and has been shared with the entire staff. We...More

Reviewed 2 weeks ago

I have been traveling for work for 23 years and this was the nicest staff I have ever encounter. The front desk people were super nice and always checked in to ensure everything was okay. They have a shuttle that will take you anywhere within...More

Thank Jim C
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 2 weeks ago

Dear Jim C, We appreciate you sharing your kind recommendation. It’s great to hear that you enjoyed our friendly service and shuttle. Thank you for your time in reviewing our hotel. Your words serve as encouragement to our associates who strive to provide a pleasant...More

Reviewed 2 weeks ago

Comfy beds, nice breakfast, and a lovely outdoor pool and hot tub. We were surprised there was not as much to do in the area as we thought, but we did have a rental car so it sufficed. Front desk staff could be a bit...More

Thank K C
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 2 weeks ago

Dear K C, We appreciate your review. I’m pleased you found our hotel and location perfect for your travels. We appreciate your feedback as it allows us to monitor and improve our guest experience. We look forward to seeing you again on a return trip....More

Reviewed 2 weeks ago

Shuttle service is terrible. It costs $15 one way to the airport. And it leaves on a random schedule. Don’t depend on it. Use Lyft instead. I waited 20 minutes for it at the airport in 114 degree heat. And then going back to the...More

Review collected in partnership with Hampton
Thank air2dxs
Response from ConcordHospitality, General Manager at Hampton Inn Phoenix-BiltmoreResponded 2 weeks ago

Dear air2dxs, I'm very sorry for your poor experience with our shuttle service; please forgive us. We value your feedback as it allows us to monitor how we are doing and make appropriate improvements. Thank you for choosing us and for your time in reviewing...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Wheelchair Access
Breakfast included
Business Centre with Internet Access
Shuttle Bus Service
Laundry Service
Non-Smoking Hotel
Airport Transportation
Multilingual Staff
Conference Facilities
Dry Cleaning
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Hot Tub
Details
Price range
US$80 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$80 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Phoenix
#9 Business Hotel in Phoenix
#11 Romantic Hotel in Phoenix
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (55)
Room & Suite (22)
Dining (7)
Pool & Beach (6)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Linda M
25 January 2018|
AnswerShow all 2 answers
Response from AirmetSierra | Reviewed this property |
Breakfast daily is from 6AM-10AM
0
Votes
timho2003
30 January 2017|
AnswerShow all 2 answers
Response from Korndog I | Reviewed this property |
Uber is cheap and easy. There is a Ride Share pick up section outside of baggage claim.
0
Votes
nitab02446
28 September 2016|
AnswerShow all 2 answers
Response from DDP72NY | Reviewed this property |
I was in Phoenix for a business trip end of June. They had just allowed Uber to pickup passengers from the airport then. Uber is readily available and best option for going around city. Enjoy!
0
Votes
Room Tips
"entire staff is courteous and respectfull"
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"I can't imagine a bad room as in the middle of business and very quiet"
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"Don't accept a room on the East side which looks down on a driveway for the adjacent property."
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"Rooms in the east portion offer a heck of a sunrise. If you don't like the sun first thing, get a room..."
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