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03/09/2017 04/09/2017
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    Crossland Phoenix - Metro - Black Canyon Highway

    11211 N Black Canyon Hwy, Phoenix, AZ 85029-4759
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    03/09/2017 04/09/2017
    US$44
    US$44
    US$44
    Traveller (47)
    Room & Suite (19)
    Dining (2)
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    Overview
    • Excellent22%
    • Very good8%
    • Average10%
    • Poor15%
    • Terrible45%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Family Rooms
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    2.0 Star Hotel
    All hotel details
    Offers from Crossland Phoenix - Metro - Black Canyon Highway
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    Courtyard Phoenix North
    100 reviews
    #44 of 174 hotels in Phoenix
     
    Candlewood Suites Phoenix
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    Premier Inns
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    Budget Lodge of Phoenix
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (105)
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    There are newer reviews for Crossland Phoenix - Metro - Black Canyon Highway
    See the most recent reviews

    21 - 25 of 103 reviews

    Reviewed 21 March 2015

    Please don't make the same mistake as I did by not reading these reviews!!! This hotel was utterly disgusting!!! Not only did housekeeping do a terrible job but the front desk staff was beyond rude!! Rooms: *hair in tub and on sink *light fixture missing...More

    2  Thank TheBossGeek
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 3 April 2015

    Thank you for taking the time to write a review of your stay. I sincerely apologize for the conditions you experienced during your stay. In response to your feedback, we will be retraining our housekeeping staff in order to make sure our guest rooms are...More

    Reviewed 20 March 2015

    I wish I read all these reviews before I paid for my room. It was just terrible. I don't smoke and my hotel reservation clearly said 'no -smoking room', which I, unfortunately, believed. When I open the door, I realized that I was in big...More

    1  Thank Nat B
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 3 April 2015

    Thank you for taking the time to write a review of your stay. I sincerely apologize for the cleanliness issues you experienced during your stay. To uphold our company’s high standards, we will retrain our housekeeping staff so that all guest rooms are fresh and...More

    Reviewed 20 March 2015

    Not great for non-smokers. Booked a room on Priceline. We were going to be getting in late, so just needed a place to crash for the night. Opened the door to our room and were confronted with a wall of smoky air that engulfed us...More

    2  Thank Chicago3008
    Reviewed 17 March 2015

    Stayed for 5 nights during Christmas. Rooms were dirty, bedding was missing. Just not a great experience with the grand kids. Bedding was dirty. Continental breakfast was eaten bay all of the housekeeping staff who apparently stay in the rooms, By 8 AM it was...More

    2  Thank beachbum578
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 1 April 2015

    Thank you for taking the time to write a review of your stay. I sincerely apologize that our grab-and-go breakfast ran out and that you experienced cleanliness issues in your room. In response to your feedback, I am pleased to let you know that we...More

    Reviewed 6 March 2015

    The hotel is a dump. Filthy carpet, microwave looked like an uncleaned toilet, dishes were dirty, curtains looked like someone had cleaned themselves with them, cigarette burns in the bedding, chairs by the dubiously clean pool were all broken, laundry room looked like someone threw...More

    Thank Lett51
    Response from Manager_11525, General Manager at Crossland Phoenix - Metro - Black Canyon HighwayResponded 25 March 2015

    Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues you experienced. To uphold our company’s high standards, we will be taking steps to make sure each guest has a clean and comfortable stay. I am grateful for the...More

    Courtyard Phoenix North
    100 reviews
    #44 of 174 hotels in Phoenix
     
    Candlewood Suites Phoenix
    143 reviews
    #72 of 174 hotels in Phoenix
     
    Premier Inns
    30 reviews
    #140 of 174 hotels in Phoenix
     
    Budget Lodge of Phoenix
    30 reviews
    #128 of 174 hotels in Phoenix
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$37 - US$67 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Priceline, Expedia, Travelocity, getaroom.com, Cheap Tickets and Hotwire so you can book your Crossland Phoenix - Metro - Black Canyon Highway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix
    • Also Known As
    • Extended Stay America Phoenix ,
    • Extended Stay Phoenix ,
    • Phoenix Extended Stay ,
    • Crossland Phoenix - Metro - Black Canyon Highway Arizona
    Add Photo Photos
    Traveller (47)
    Room & Suite (19)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (27)
    Bathroom (7)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    TonySchuler
    10 March 2017|
    Answer
    Response from CLPHX3504 | Property representative |
    Hello Tony, we are currently under renovation. We are about half way done. We would love to have you as our guest. Thank you, Shelley M. Donaldson
    0
    Votes
    Abcam7008
    4 December 2016|
    Answer
    Response from Matthew S | Property representative |
    Thank you for your question. We would be happy to have you again for Spring Training 2017! We are currently well under way renovating the hotel and hope to have everything completed around mid to late January.
    0
    Votes
    Room Tips
    "I'd recommend a second-floor room in either the north building or the south building."
    Read review
    "You could do much better somewhere other than this hotel, in bad need of a makeover"
    Read review
    "Truly, go to quality inn in Tempe for comperable price and a much nicer stay!"
    Read review
    "Stay else where"
    Read review
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