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Holiday Inn Express Phoenix Airport (University Drive)

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Phoenix Airport (University Drive)
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39 Reviews from our TripAdvisor Community

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Showing 36: English reviews
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Auckland Region, New Zealand
Reviewed 1 week ago

Had not originally intended to stay in a hotel on this visit to Arizona but my brother-in-laws Air con was out and it was 107 in Phoenix, Had an earlyish flight to Chicago the next morning so to avoid rush hour traffic I booked myself into this Hotel. Ten minutes from the airport by shuttle. What a great change of...

Thank Wayne T
About Hotel's Favourite Review
Michael M, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Hello, Thank you for taking the time to provide feedback on your stay here with us. Our staff strives to provide the very best experience for all guests, so I'm happy to see that they did just that during your stay. We hope to welcome you back on your next visit to Arizona. Thank you again, and have a wonderful...

Tallahassee, Florida
Reviewed 1 week ago via mobile

We recently stayed at this hotel because of its convenience to the airport and because it had shuttle service. The staff are friendly and helpful. The hotel was renovated in the late fall of 2016, so the rooms are fresh and clean with a very comfortable bed and bedding. We had an early flight out of Phoenix so did not...

Thank fishergirl01
Michael M, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Hello, Thank you for the detailed feedback on your stay here with us. I'm happy to see that you enjoyed our newly renovated guestrooms and public areas! We worked extremely hard on converting the hotel the new Formula Blue design, and we're excited to show it off to all of our guests. We hope to welcome you back on your...

Woodland Hills
Reviewed 1 week ago via mobile

The rooms have been remodeled recently and they are bright, cheerful and clean. Everybody was welcoming, friendly and helpful. The complimentary breakfast was good enough but I'm not a big fan of the free hotel breakfasts. If you need to stay in the area this Holiday Inn Express is a very nice choice.

Thank w0rldtraveler08
Mascoutah, Illinois
Reviewed 3 weeks ago

Stayed here one night after arriving in PHX for the start of a vacation. Hotel is as you would expect from a Holiday Inn Express: nothing fancy, but clean and comfortable. The breakfast is again as expected, good and hot, but nothing fancy. Hotel and property was pretty clean. Not much to eat in the immediate area. Only problems that...

1Thank vannyclimber
Michael M, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Hello, Thank your taking the time to provide feedback on your stay here with us. I'm happy to see that you enjoyed our complimentary breakfast served in our newly renovated Great Room. We do apologize for the inconveniences experienced with the elevator. We have scheduled to have the issues resolved this week, so thank you for bringing this to our...

Dryden, Virginia, United States
Reviewed 4 weeks ago

This is one of the best holiday inns I have stayed in! Staff was friendly and very helpful! Rooms were very updated and nice. Breakfast was very good and very pleasant breakfast area! Shuttle service was very helpful! Would highly recommend and would definitely return!

Thank Paulette C
Washington, District of Columbia, United States
Reviewed 15 April 2017

This is one of the best Holiday Inn Express hotels that I have ever stayed! The building, room, staff, and free breakfast were excellent. Although located fairly near the airport, my room was quiet for the most part.

Thank Michael J
Reviewed 8 April 2017 via mobile

Fast check in upon arrival and super friendly front desk staff made for a great stay. Took advantage of courtesy shuttle to return to hotel after dropping off rental car at airport and again to return for our morning flight out of Phoenix. Room was clean and newly renovated and air conditioning worked very well

Thank mkcoombe
Corpus Christi
Reviewed 6 April 2017 via mobile

We had a great experience staying at this hotel. Susie was great! Very friendly, very courteous and knows how to excel in providing excellent customer service. Hotel stay was perfect, beautiful and extremely clean hotel. No complaints!

Thank Jose G
Madison, Wisconsin
Reviewed 21 March 2017

We chose this hotel for the free airport shuttle. The hotel is located in a business district and not near any restaurants, except for the Waffle House which is in the hotel parking lot. The "sister" hotel: Hilton Garden Inn is right next door and does offer dining, but for a high price. Plus, the HGI does provide a room...

Thank TravelM79
Reviewed 1 March 2017

The door had such a significant gap between the door and the door jam, that you could literally see out into the hallway. Not to mention that it was next to the lobby so I got the benefit of the departing guests beginning at 4AM.

Review collected in partnership with this hotel
Thank bpgjaj9
Michael M, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Hello, Thank you for taking the time to provide feedback on your stay. I would like to apologize for the inconveniences you experienced during your stay. We are looking into the issues presented and will have them fixed as soon as possible. Thank you for bringing these issues to our attention. Thank you again, and have a great day. Michael...

31 photos of this hotel

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Pool/Beach Area (2)
Hotel & Grounds (4)
Dining (6)
Bathroom (3)
Room/Suite (5)
Business Centre/Function Rooms (2)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Whether you are in Phoenix for business or pleasure, the newly-renovated Holiday Inn Express Hotel & Suites Phoenix Airport has all the comforts and conveniences you would expect from luxury airport hotels. Centrally located near I-10 and Phoenix Sky Harbor International Airport, our location gives easy access to downtown Phoenix and Tempe, including the Phoenix Light Rail, Chase Field, Phoenix Convention Center, Sun Devil Stadium, Tempe Town Lake, Phoenix Zoo, US Airways Arena, Arizona State University, University of Phoenix, and Ewing Irrigation. This 4-story hotel features 114 beautifully appointed guest rooms and free high-speed (wired & wireless) internet service. You may also enjoy our 'park and fly' and eliminate worries of high airport parking rates. Nearby you will find Mill Avenue, Arizona Mills Shopping Mall, award-winning golf courses, restaurants & nightlife, and casinos. You will find yourself amazed with our award-winning service, convenient location, and spacious guest rooms featuring our Stay Smart bedding collection, microwaves, refrigerators, expanded cable and free HBO. Don t forget our complimentary freshly prepared breakfast buffet, including a variety of hot items like sausage, sausage gravy, omelets, biscuits, and a make your own pancake station. ... more   less 

Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Dr, Phoenix, AZ 85034-7211
Region: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range: $116 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport
Holiday Inn Express Phoenix Airport (University Drive) Arizona
Hotel Style:
#21 Romantic Hotel in Phoenix
#31 Business Hotel in Phoenix
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Questions & Answers

Questions? Get answers from Holiday Inn Express Phoenix Airport (University Drive) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they would all be good!”
paulettec843, 26 Apr 2017 | Read review
“I loved being on the top floor--no noise from above.”
466kathrynl, 25 Jan 2017 | Read review
“Check out the room first”
KaMar4486, 3 Jan 2017 | Read review
“Visit downtown Tempe.”
Samual0418, 20 Oct 2016 | Read review
“We were at the end of the hall on 1st floor, was very quiet there.”
TWC1954, 12 Oct 2016 | Read review
5 of 5
US$81* /night
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Prices are for 1 room, 2 adults
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