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Holiday Inn Express Phoenix Airport (University Drive)

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Holiday Inn Express Phoenix Airport (University Drive)
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34 Reviews from our TripAdvisor Community

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Showing 32: English reviews
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Dryden, Virginia, United States
Reviewed yesterday NEW

This is one of the best holiday inns I have stayed in! Staff was friendly and very helpful! Rooms were very updated and nice. Breakfast was very good and very pleasant breakfast area! Shuttle service was very helpful! Would highly recommend and would definitely return!

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Helpful?
Thank Paulette C
Washington, District of Columbia, United States
Reviewed 1 week ago

This is one of the best Holiday Inn Express hotels that I have ever stayed! The building, room, staff, and free breakfast were excellent. Although located fairly near the airport, my room was quiet for the most part.

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Thank Michael J
mkcoombe
Reviewed 2 weeks ago via mobile

Fast check in upon arrival and super friendly front desk staff made for a great stay. Took advantage of courtesy shuttle to return to hotel after dropping off rental car at airport and again to return for our morning flight out of Phoenix. Room was clean and newly renovated and air conditioning worked very well

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Thank mkcoombe
Corpus Christi
Reviewed 3 weeks ago via mobile

We had a great experience staying at this hotel. Susie was great! Very friendly, very courteous and knows how to excel in providing excellent customer service. Hotel stay was perfect, beautiful and extremely clean hotel. No complaints!

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Thank Jose G
Madison, Wisconsin
Reviewed 21 March 2017

We chose this hotel for the free airport shuttle. The hotel is located in a business district and not near any restaurants, except for the Waffle House which is in the hotel parking lot. The "sister" hotel: Hilton Garden Inn is right next door and does offer dining, but for a high price. Plus, the HGI does provide a room...

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Thank TravelM79
Portland
Reviewed 1 March 2017

The door had such a significant gap between the door and the door jam, that you could literally see out into the hallway. Not to mention that it was next to the lobby so I got the benefit of the departing guests beginning at 4AM.

Review collected in partnership with this hotel
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Helpful?
Thank bpgjaj9
Michael M, General Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Hello, Thank you for taking the time to provide feedback on your stay. I would like to apologize for the inconveniences you experienced during your stay. We are looking into the issues presented and will have them fixed as soon as possible. Thank you for bringing these issues to our attention. Thank you again, and have a great day. Michael...

Dallas, Texas
Reviewed 22 February 2017 via mobile

Check in was smooth and room 205 is clean and quiet. There are USB chargers in the room, which was nice. The breakfast area has hot breakfast as well as fruit, cereals and milk, breads and the condiments. Our internet was a little slow, but livable. Overall, this was a great stay!

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Helpful?
Thank 1Seastar
San Bruno
Reviewed 16 February 2017 via mobile

Justin greeted us as Spire Elite members on arrival and made early check-in a breeze. He was excellent and provided help with nearby attractions and business center. Room was excellent and e-mail ahead of time telling us we got an upgrade was a nice touch.

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Thank Richard D
Sedona, Arizona
Reviewed 15 February 2017

My wife and I were spending our first night of our honeymoon here before he flew out the next day, and stayed there because of their park and ride program, and because, back in my road warrior days, Holiday Inn Express was a good place to go for a comfortable, reasonably priced room. My, how things have changed! While everyone...

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Helpful?
Thank jasanders1
IHGService, Guest Relations Manager at Holiday Inn Express Phoenix Airport (University Drive), responded to this review

Hi jasanders1, Thank you for your recent stay and for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to some aspects of our room accommodations. We always strive to provide our guests with comfortable accommodations and we regret that we did not meet some of your...

Reviewed 2 February 2017 via mobile

The new renovations look like they should be done soon. I had a great suite on the 4th floor that was setup well and clean. My friend stayed on the first floor in a basic room. His door had such a large gap around the door handle you could open it with a room key and I don't mean using...

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Helpful?
Thank PNWMR

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Whether you are in Phoenix for business or pleasure, the newly-renovated Holiday Inn Express Hotel & Suites Phoenix Airport has all the comforts and conveniences you would expect from luxury airport hotels. Centrally located near I-10 and Phoenix Sky Harbor International Airport, our location gives easy access to downtown Phoenix and Tempe, including the Phoenix Light Rail, Chase Field, Phoenix Convention Center, Sun Devil Stadium, Tempe Town Lake, Phoenix Zoo, US Airways Arena, Arizona State University, University of Phoenix, and Ewing Irrigation. This 4-story hotel features 114 beautifully appointed guest rooms and free high-speed (wired & wireless) internet service. You may also enjoy our 'park and fly' and eliminate worries of high airport parking rates. Nearby you will find Mill Avenue, Arizona Mills Shopping Mall, award-winning golf courses, restaurants & nightlife, and casinos. You will find yourself amazed with our award-winning service, convenient location, and spacious guest rooms featuring our Stay Smart bedding collection, microwaves, refrigerators, expanded cable and free HBO. Don t forget our complimentary freshly prepared breakfast buffet, including a variety of hot items like sausage, sausage gravy, omelets, biscuits, and a make your own pancake station. ... more   less 

Additional Information about Holiday Inn Express Phoenix Airport (University Drive)

Address: 3401 E University Dr, Phoenix, AZ 85034-7211
Region: United States > Arizona > Central Arizona > Phoenix > South Mountain
Price Range: $138 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Phoenix Airport (University Drive) 2.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, IHG, Orbitz, Hotels.com, Priceline, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Holiday Inn Express Phoenix Airport (University Drive) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Phoenix Airport (University Drive) Hotel Phoenix
Holiday Inn Phoenix Airport
Holiday Inn Express Phoenix Airport (University Drive) Arizona
Hotel Style:
#21 Romantic Hotel in Phoenix
#32 Business Hotel in Phoenix
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Questions & Answers

Questions? Get answers from Holiday Inn Express Phoenix Airport (University Drive) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think they would all be good!”
paulettec843, 26 Apr 2017 | Read review
“I loved being on the top floor--no noise from above.”
466kathrynl, 25 Jan 2017 | Read review
“Check out the room first”
KaMar4486, 3 Jan 2017 | Read review
“Visit downtown Tempe.”
Samual0418, 20 Oct 2016 | Read review
“We were at the end of the hall on 1st floor, was very quiet there.”
TWC1954, 12 Oct 2016 | Read review
5 of 5