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The Scott Resort & Spa

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The Scott Resort & Spa
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1,719 Reviews from our TripAdvisor Community

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Showing 1,672: English reviews
Los Angeles, California
Reviewed 4 days ago NEWvia mobile

Old tired property in an area with loads of competition. Beds are saggy. Cheap pillows where the synthetic down poked through to my face. Out of service firepit a, old paint, old bathrooms. Small gym. I came here for business meetings so I had to stay here but there really is no reason to stay when there are so many...

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Helpful?
1Thank Karen D
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello Karen D. - I am terribly disappointed to learn about your recent visit. I sincerely apologize for the conditions you experienced and I would like to share we are planning a renovation to remedy the items you have noted. I would like an opportunity to connect with you directly. At your convenience can you email me, bhoward@thescottresort.com?

St Cloud
Reviewed 1 week ago via mobile

We are currently staying at the Scott room 506. I am very disappointed in what I expected vs what we got. We paid over $200 a night plus resort fees for very basic accommodations. The fire pits are no longer here :( and the balconies face the parking lot. Our room was basic but smelt like sewer and our upstairs...

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Helpful?
1Thank nikki3030
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello nikki3030 - I appreciate your honest and detailed review. I sincerely apologize for your disappointment regarding your recent visit. I welcome an opportunity to connect with you directly. At your convenience, can you contact me at bhoward@thescottresort.com? Thank you!

Chicago, Illinois
Reviewed 1 week ago

The Firesky (now the Scott) is really missing it. All the features that made the Firesky resort an amazing place are GONE including the accommodating staff. Beware, their website paints a totally different picture. All the fire pits are gone, one of our favorite features of the "old" Firesky. Without all the special touches the datedness of the hotel really...

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Helpful?
2Thank Famgutrip
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello Famgutrip, I appreciate your honest and detailed feedback regarding your recent stay. Regrettably, your experience fell far short of expectation and I extend my sincerest apologies. I welcome an opportunity to connect directly. At your convenience, can you please contact me at bhoward@thescottresort.com. Thank you, Brandon

usa
Reviewed 2 weeks ago via mobile

Our family stayed here for thanksgiving this year on a trip to Scottsdale. The hotel had been remodeled in the not too distant past but still has a worn feel to it. Rooms were small but comfortable. The pool areas were nice. If you can get a deal on the place I would recommend it but I wouldn't pay full...

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Helpful?
1Thank dbdurango
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello dbdurango, Thank you for your review. I truly appreciate your feedback and hope you have an opportunity to visit again. Thank you, Brandon

Hay River, Canada
Reviewed 2 weeks ago via mobile

I came here last year when it was owned by Kimpton. It blew me away. I was so happy to have found the best spot in Scottsdale. So I asked my mom to come with me again this year to celebrate my 30th birthday. Ok, not that I think I'm a special snowflake, but when I called in I told...

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Helpful?
3Thank Diana S
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Good morning Diana S., I appreciate your honest and detailed review. I sincerely apologize for your disappointment regarding wine hour, breakfast and firepits and regret any inconvenience this caused during your stay. Regrettably, your experience fell far short of expectation and I welcome an opportunity to connect with you directly. At your convenience, can you contact me at bhoward@thescottresort.com? Thank...

Cary, North Carolina
Reviewed 2 weeks ago

We travelled for business, and were excited to stay at this resort because it looked fabulous online. The lobby and pool areas matched our expectations. The room was slightly better than a Motel 6. Definitely NOT worth the money. Let's see: bathroom tub was slick, towels were like sandpaper, water pressure was awful, shower head was beyond substandard. The bed...

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Helpful?
2Thank 5starlisa2016
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello 5starlisa2016, I appreciate your honest and detailed feedback regarding your recent stay. Regrettably, your experience fell far short of expectation and we will certainly use this information to correct course. I apologize you did not enjoy your visit and welcome an opportunity to connect directly. At your convenience, you can reach me at bhoward@thescottresort.com. Thank you, Brandon

Chicago, Illinois
Reviewed 3 weeks ago via mobile

Our legal organization has held two seminars there (that I attended). It's a very good venue. It's less than 30 minutes from Phoenix International Airport, which is a highly rated airport. The resort is organized very well. All of the rooms are reasonably close to the pool, however, there are no elevators for rooms on the second floor. The rooms...

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Helpful?
1Thank nlman1985
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello nlman1985, Thank you for your detailed review. We are glad you enjoyed your stay and your conference. I truly value your feedback and hope you have an opportunity to come back and visit soon. Thank you!

Minneapolis, Minnesota
Reviewed 5 November 2016

Pros - Staff was wonderful Cons W/fees & tax almost $400 night. Room smallish & OK. Deck filthy - old bird droppings, floor filthy - sat in chair & arm fell off. Booked Oct stay in Aug. When I arrived, was told only one room available, with stairs, no elevator. Had brought my 84 year old sister who had trouble...

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Helpful?
1Thank rosie43323
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello rosie43323, I appreciate your detailed and honest review. I sincerely apologize for the disruptions you have noted and regret any inconvenience they have caused. I do want to thank you for bringing the condition of your guestroom patio and dining experience to our attention. I will be sure to communicate with our Management Team accordingly. Thank you for your...

Epsom, United Kingdom
Reviewed 4 November 2016

Other reviews say this hotel is dated and in need of an overhaul. Yes, its obviously been around for a few years but we loved it. The bedrooms are standard "US Hotel", larger than in Europe and well equipped. The pool, in the centre of the complex, was a great feature and the public areas spacious. We arrived on a...

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Helpful?
1Thank JohnandCathyKemp
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello JohnandCathyKemp, I truly value your feedback and want to thank you for your complimentary review! I am thrilled you enjoyed all aspects of your visit and enjoyed breakfast pool-side. I hope you have an opportunity to come back and visit again soon! Thank you, Brandon

Reviewed 2 November 2016 via mobile

This hotel is outdated. The carpet in the hall smells and walls need to be painted. The bed was uncomfortable. Mattress needs to be replaced. I would not recommend this hotel and it is not a 4 star Resort. It is also overpriced.

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Helpful?
2Thank Joenjoseph
Brandon H, Director of Rooms at The Scott Resort & Spa, responded to this review

Hello Joenjoseph, I am shocked and immensely disappointed to learn about your stay! I sincerely apologize for the disruptions you experienced. We are planning a renovation in the immediate future that will include guestrooms, public space and meeting rooms. I would like an opportunity to connect with you directly regarding your visit. At your convenience, can you contact me at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Scott Resort & Spa (formerly FireSky Resort) is truly an oasis in the heart of Old Town Scottsdale. This luxury boutique hotel is remarkable for its Jurlique Spa, unbeatable location, exceptional service, sumptuous amenities, and Mediterranean-inspired bistro dining at The Scott Grill, Lounge and Acqua Pool Bar. The area boasts more than 250 golf courses, the Scottsdale Fashion Square, Waterfront district, Phoenix Art Museum, Taliesen West - the Frank Lloyd Wright School of Architecture and nearby Sedona and Salt River Canyon. ... more   less 

Additional Information about The Scott Resort & Spa

Address: 4925 N Scottsdale Rd, Scottsdale, AZ 85251 (Formerly FireSky Resort & Spa)
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $284 - $813 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Scott Resort & Spa 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Firesky Resort And Spa - a Kimpton Hotel
Firesky Hotel Kimpton
Firesky Resort Kimpton
Hotel Style:
#7 Green Hotel in Scottsdale
#8 Family Hotel in Scottsdale
#11 Luxury Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
#12 Top resorts Hotel in Scottsdale
#17 Romantic Hotel in Scottsdale
#28 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Scott Resort & Spa staff and other travellers.
20 questions
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Questions? Get answers from The Scott Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go somewhere else!”
 of 5 bubbles 5starlisa2016, 21 Nov 2016 | Read review
“Ask for a room overlooking the pool”
 of 5 bubbles JennE1101, 27 Oct 2016 | Read review
“Exterior rooms do not offer a view.”
 of 5 bubbles TLinHT, 11 Oct 2016 | Read review
“rooms on the first floor by the fitness center are more private”
  • my semi private patio area,i could see guest come and go and they could see me read
  • room by fitness center when i checked in
 of 5 bubbles 153omarc, 9 Oct 2016 | Read review
“Do not get a room facing the parking lots. Rooms looking in are very nice, especially the Lagoon rooms.”
 of 5 bubbles seasay, 7 Oct 2016 | Read review
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