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The Canyon Suites at The Phoenician

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Traveller (230)
Room & Suite (283)
Pool & Beach (98)
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Overview
  • Excellent89%
  • Very good6%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“the main hotel”(37 reviews)
“golf course”(64 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Offers from The Canyon Suites at The Phoenician
Special Offer: 4th Night Free & Credit
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Offers from The Canyon Suites at The Phoenician
Special Offer: 4th Night Free & Credit
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (451)
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All reviewscamelback mountainthe main hotelgolf courseprivate poolthirsty camelhalf bathcoffee servicemoment you arrivejg steakhouseone bedroom suitepool attendantil terrazzogolf cart rideturn down serviceeach morninglarge balconyspecial shout
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11 - 15 of 444 reviews
Reviewed 27 January 2018

While I am not an expert in luxury hotels, I have stayed in a few in D.C., Africa and Europe. They are all very nice. But staying at the Canyon Suites at the Phoenician was truly our very best hotel experience EVER -- not just...More

Thank Grownup_Traveler
Reviewed 22 January 2018 via mobile

We spent New Year’s weekend at the resort. While much of the resort is still going through changes the Canyon Suites renovations are complete and the changes are great. The lobby bar took unused space and made it into a nice lounge The ambassadors are...More

Thank brhendri
Reviewed 25 December 2017

This review is directed at the hotel's reservation process and not the actual hotel rooms or amenities. After significant research and excitement, I booked my reservation at the Canyon Suites for New Years Eve to celebrate my 1 year anniversary. My reservation was confirmed by...More

1  Thank Arastoo T
Response from Jordan C, Manager at The Canyon Suites at The PhoenicianResponded 26 December 2017

I am so disappointed to hear about your collective experience regarding this whole situation. I will be reaching out to our reservations department so I can gather all of the details and fully understand the circumstances that led to this decision. Please email me at...More

Reviewed 7 December 2017

I visited Phoenix in October to attend a concert and wanted to add 2 more days to my trip by relaxing at The Canyon Suites at The Phoenician. Below are my experiences and please judge for yourself if this property is "Luxury Collection": 1) I...More

7  Thank Vivian S
Response from Jordan C, Manager at The Canyon Suites at The PhoenicianResponded 10 December 2017

Thank you for sharing your valuable feedback and I am beyond disappointed that your most recent visit fell short of the expectations you expect when staying at a Luxury Collection property. I know our management team is in the process of reaching out to you...More

Reviewed 6 December 2017 via mobile

We cannot describe this place other than amazing. They treat you like royalty. The service is the best I have ever had at any five star hotel! My wife could not find a pair of shoes they went up to our room to find it....More

Thank Mo L
Response from Jordan C, Manager at The Canyon Suites at The PhoenicianResponded 17 December 2017

We all at the Canyon Suites are beyond elated that your stay went far past your expectation's and the promise of five star service was not only met but exceeded. I will be sure to pass your kind words along to Jacob and let him...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$430 - US$984 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#1 Spa Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#6 Business Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$430 - US$984 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Scottsdale
#1 Luxury Hotel in Scottsdale
#1 Spa Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#6 Business Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (230)
Room & Suite (283)
Pool & Beach (98)
Dining (59)
Amenities (18)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
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RBerman12
4 October 2017|
AnswerShow all 5 answers
Response from Ann S | Reviewed this property |
We were there in April and if there was construction we didn't hear it. Canyon Suites are completely separate from Phoenician. Both on the same grounds but not right together. Hope this helps.
0
Votes
Tai D
15 August 2017|
AnswerShow all 4 answers
Response from flyer07 | Reviewed this property |
Nope. About 3 minutes maximum from Canyon Suites main entrance to the Phoenician main entrance, just a couple minute walk beyond that to the pool complex.
1
Vote
Katie B
19 March 2017|
AnswerShow all 6 answers
Response from PhoenicianManager | Property representative |
Thank you for your question. The Canyon Suites is a "resort-within-a-resort" on the grounds of The Phoenician. As the only AAA Five Diamond, Forbes Five Star hotel in the greater Phoenix area, the property provides a more... More
1
Vote
Room Tips
"The Mountain View rooms are beautiful."
Read review
"I would think a 2nd floor pool/mountain (north) or grounds (south) view would be better.... just further from..."
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""Ask & you shall receive""
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"rear side rooms have view of camelback mountain and pool, our front facing room overlooked Scottsdale in the..."
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