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The Canyon Suites at The Phoenician

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The Canyon Suites at The Phoenician
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405 Reviews from our TripAdvisor Community

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Showing 399: English reviews
chicago, illinois
Reviewed 12 August 2015

Have vacationed before in the area our first time at the Canyon Suites. Well this will be the only place we stay!! Rooms and amenities are simply luxurious!! Staff is so very personable and extremely helpful! Activites abound nearby and on the property. Definately stay...you won't be disappointed!!

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Helpful?
Thank ciaobella50
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Here’s to the start of a beautiful relationship! We look forward to getting to know you and further personalizing all of your future visits. Thank you for sharing, until next time!

Brooklyn, New York
Reviewed 11 August 2015

This is what a five star hotel is all about. We started our trip to Arizona with a stop at The Suites for 3 nights. When reading about this hotel I changed it to 4 nights and I am glad I did. Check in was smooth. We were told of all the ammenities of the hotel then we were personally...

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Helpful?
Thank mhistmajor
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you sharing details of your recent vacation at the Canyon Suites! A pool is a requirement during the summer months and we certainly feature a variety - eight in total! The Mother of Pearl pool at the Phoenician is elegant and great for swimming laps. The Oasis pools are perfect for family entertainment and water games. Last but certainly...

Gibbstown, New Jersey
Reviewed 10 August 2015 via mobile

I stayed at the canyon suites for one night Aug 1st, late checkout on Aug 2nd. I have stayed at many nice hotels during my travels, I would say this was the most accommodating. The staff was extremely friendly and offered to help you get around, they really wanted you to relax and enjoy yourself. Gorgeous scenery and nice pool....

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Helpful?
Thank Sue C
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Spacious rooms, anticipatory staff, nice pool (a total of eight between the two properties!), what more could you ask when visiting a resort? Though ask it, we promise to deliver! We proudly offer complimentary late check-outs up until 4pm (when available) to our loyal SPG guests. Just one of many ways to express our sincere appreciation. I am glad that...

Evansville, Indiana
Reviewed 8 August 2015 via mobile

I stayed at the canyon suites with my wife and three daughters (15, 9, & 7) for six nights on a leisure trip this past 7/2015. I travel a fair amount and typically stay at Ritz Carlton / Four Seasons -type properties, so I'm fairly discriminating when it comes to service. And I would say that the Canyon Suites delivers....

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1Thank davidhkim
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Great to hear from you, Mr. Kim! We appreciate the time you took to share this excellent review and five star rating. While I wish I could take some sort of credit for training the staff, each one of them truly has a servant's heart and passion for hospitality. They shine all on their own! I am glad that they...

Gilbert, Arizona
Reviewed 30 July 2015 via mobile

The rooms are HUGE and very nice. The rooms are bigger than my first apartment. Each room includes two restrooms, two televisions, Bose stereo, an office space, a dining room, a living room and a bedroom. Great service. You have access to pools at Phoenician but you can stay in your secluded retreat.

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Helpful?
Thank MABracken
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

At 1,200 square feet with an array of luxurious amenities our suites provide the ultimate setting for comfort and relaxation. Couple the spacious accommodations with complimentary coffee and tea delivery, a private negative edge swimming pool, 24-hour in room dining service, and a team of dedicated Ambassadors - there really is no reason to leave! We hope you will return...

Highland, Maryland
Reviewed 29 July 2015

I spent three night at this beautiful hotel. The staff and service are incredible! I exercised in the pool every morning...had it all to myself. There was entertainment in The Thirsty Camel bar/restaurant...pianist and guitar/ vocalist. Dinner the next night at Il Terrazzo restaurant...minestrone soup with fresh vegetables, fruit and spinach salad and lamb chops...excellent! Always a favorite place to...

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1Thank Highlandlass38
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Thank you for sharing your personal experience and awarding us with five stars, twice! I am glad to hear that your second visit was just as memorable as the first. Our complimentary house car to the Scottsdale Fashion Square Mall and Camelback hiking trail is a favorite offering of many of our guests and I am happy to hear that...

Atlanta
Reviewed 28 July 2015

If there was a heaven in the US where customer service was taken to another level this is it..I told the conceirge Kayla once in an email that it was my anniversary and for the next 4 days, we had surprises waiting for us every night in the room, every dinner we had on or off property, and everywhere we...

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Thank travelbug73
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Happy belated Anniversary and thank you for sharing your special occasion with us. Your review speaks to everything we strive for here at the Canyon Suites, anticipating your needs and adding in a few surprises here and there! Thank you for taking the time to share your experience with the online travel community. Also, I appreciate you sending your kind...

Philadelphia, Pennsylvania
Reviewed 27 July 2015

Last night my husband and I returned from a 4 night stay at The Canyon Suites at the Phoenician and it was one of the most spectacular travel experiences we have ever had! i have traveled to various resorts in the Caribbean, Hawaii, Europe, Asia, Africa and always in 4-5 star properties. This property so far exceeded our expectations! It's...

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1Thank Joni O
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Congratulations on your first review and thank you for sharing! I am so glad that you and your husband were able to relax and experience the many amenities offered at the Canyon Suites, including the award winning Center for Well-Being spa. Many prospective travelers use Trip Advisor to guide them and I know your review will be beneficial to all....

Arizona
Reviewed 26 July 2015

First, I'd like to say that I am a local resident who has had the pleasure of visiting most of the resorts in the Phoenix/Scottsdale area, as well as many throughout the state. The Canyon Suites has been the most enjoyable of them all! Beyond accommodating staff....THANK YOU to Kayla and Jordan, our ambassadors during our stay. Some highlights of...

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Thank Valerie W
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Such an exceptional review that touches on all of our favorite pride points: service, location, and that ever so important attention to detail. I am glad to hear that you felt pampered during your recent "stay-cation" and thank you for sharing your experience with the online community. These temperatures aren't cooling doing anytime soon, hope to see you back before...

McLean, Virgnia
Reviewed 23 July 2015 via mobile

A birthday downtime for husband and me. Everything we wished for . Peace , spacial room, well appointed. Welcome by Alex was on point . At the Pool ,there was quiet , attentive service by Nate. If u needed it you had it. From libation to food. Lovely wine time in the lobby. Spa time, from greeting to therapist, Kirsten....

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Helpful?
Thank MoniMoni39
PhoenicianManager, Front Office Manager at The Canyon Suites at The Phoenician, responded to this review

Those snapshots are quite impressive, especially the selfie by the pool with our ADA feature that also doubles as a robot to bring you extra beverages and snacks. Only kidding, but wouldn't that just be the cherry on top? I am glad to hear you were well assisted of by some of our team's finest individuals. I know Boris will...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Canyon Suites at The Phoenician is Arizona's premier AAA Five Diamond, Forbes Five Star resort destination. Guests enjoy a daily, complimentary artisan breakfast, a private infinity pool, chauffeured transportation throughout the resort and to nearby shopping areas, as well as priority dining reservations on property. ... more   less 

Additional Information about The Canyon Suites at The Phoenician

Address: 6000 E Camelback Rd, Scottsdale, AZ 85251-1949
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $428 - $1,942 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Canyon Suites at The Phoenician 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
The Canyon Suites At The Phoenician Hotel Scottsdale
Hotel Style:
#1 Family Hotel in Scottsdale
#1 Romantic Hotel in Scottsdale
#4 Luxury Hotel in Scottsdale
#4 Spa Hotel in Scottsdale
#6 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from The Canyon Suites at The Phoenician staff and other travellers.
13 questions
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Yarmouth, Canada
Riverside, Illinois
chrisCheshire, UK

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Questions? Get answers from The Canyon Suites at The Phoenician staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Golf view rooms are quiet with lovely view”
995SharonB, 11 Apr 2017 | Read review
“Our room was actually quite quiet even for being on the ground floor & near the pool. Seems pretty sound proof actually.”
carole_chi09, 23 Mar 2017 | Read review
“We liked our view facing south, over a pond and golf course, looking towards Phoenix”
Danny38, 12 Mar 2017 | Read review
“Golf Course view, second floor is a wonderful panoramic view of the Scottsdale/Phoenix valley”
  • Cant beat the sunrises and sunsets, both of which can be seen from the golf course view second f
matthewc397, 7 Mar 2017 | Read review
“Golf course views will give you a quieter room”
CoachDave37, 13 Feb 2017 | Read review
5 of 5