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I visited this resort for a spa day and it was an outstanding experience. The restaurant was fantastic. Great offerings. The spa was very relaxing. The property has been recently renovated and the spa staff is exceptional. I received a massage from Skye. She was...More
I love this place. Every time I stay I find a new special moment that brings me back. A very different environment from my Boston home.
The staff seems to specialize at making the far from home traveler feel like they are at home.
2 Thank JohnZabjr
Management response:Responded 18 September 2017
Thank you for such a kind and thoughtful review! We are overjoyed to hear how thoroughly you enjoyed every aspect of our resort and staff! We certainly take gratification in our superlative guest service, so to hear genuine praise of it is always heart warming....More
Stayed as part of a group for a series of meetings. The rooms & views are nice- super comfy beds. Only one restaurant on site, Flourish, and every meal we had was delicious but after several days you want something different. There is a free...More
Thank Anna N
Response from Charles F, Guest Relations Manager at CopperWynd Resort & ClubResponded 2 days ago
Thank you very much for sharing your experience online! We are glad you enjoyed your stay while attending some meetings at our resort. We are happy that you enjoyed the food in our restaurant and that our staff was extremely friendly. We hope to see...More
My family and I were not impressed and were in for a stay-cation. Stayed for two nights and three days. Our room was okay, but it had a backed up bathroom sink that took a long time to fix. The food for a resort was...More
Thank Bob H
Response from Charles F, Guest Relations Manager at CopperWynd Resort & ClubResponded 1 week ago
Thank you for sharing your review. I apologize that your stay was not up to expectation and for the issues you experienced. I will be sharing your experience with our staff to learn from our mistakes and to make improvements on the areas you mentioned....More
There is no doubt about it! CopperWynd Resort & Club has stunning views! However, if an extra $150 Resort Fee is going to be charged, better service needs to be provided. My husband and I checked in on March 12 and checked out on March...More
1 Thank asufan1
Response from Charles F, Guest Relations Manager at CopperWynd Resort & ClubResponded 4 weeks ago
Thank you for sharing your review online. I would like to sincerely apologize for the issues you experienced with housekeeping and pool service. We will share your feedback with our management team and staff to learn from our mistakes and better ourselves. Changes are coming...More
Response from Charles F | Property representative |
We apologize for the confusion. There have been a lot of changes on our expansion at the resort. We still do not have an exact date that the construction will start but believe it will occur in the next couple weeks. Once we... More
We apologize for the confusion. There have been a lot of changes on our expansion at the resort. We still do not have an exact date that the construction will start but believe it will occur in the next couple weeks. Once we get the date we will be posting it on our website and will try to contact guests with upcoming reservations. When they start on the construction we will be closing the main pool and pool bar area for most of the duration of the project. This is due to the proximity of the pool to the new building. We will still have our Valley View pool open during the entire time, it is just a little smaller than the main one. The gym will also be transformed but there will still be machines and classes available to guests. The restaurant and current resort rooms will not be impacted by the construction. We will put out further details when we know more. Please call the hotel directly if you have any further questions or concerns, our number is 480-333-1900. Thank you and have a great day!
I’m not sure about the names of the personal, housekeeping service was acceptable, I usually leave cash tip on the first morning to possibly insure better service, in most cases works, especially in Mexico.
Response from luvtotravel1234 | Reviewed this property |
There is a nice pool on property. You would not be doing laps in in for it is free form, but you can swim in it.its not your typical hotel resort, since it is basically the club house of the condo owners.