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The Westin Kierland Resort & Spa

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Traveller (1443)
Room & Suite (583)
Pool & Beach (188)

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About

#11 of 23 resorts in Scottsdale
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Westin Kierland Resort & Spa is an inspiring retreat located in the heart of "new" Scottsdale, Arizona, near Kierland Commons, where you will find a sense of old Arizona and delight you with a new, modern destination. Discover our premier luxury resort in the beautiful Sonoran Desert, from family vacations to business meetings, weddings, or a restful getaway.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Golf course
Kids stay free
Paid public parking on-site
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Swimming pool toys
Adult pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Snack bar
Poolside bar
Tennis court
Water park
Patio
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Convenience store
Gift shop
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Park View
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.

Location

6902 East Greenway Parkway, Scottsdale, AZ 85254-8123
The Westin Kierland Resort & Spa
3,114Reviews83Q+A100Room tips
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Connector06954032294 wrote a review 16 Mar
2 contributions
Be very careful with your credit cards here. I stayed one night in January 2024 then they charged me again for that stay (same amount) in March. I called them about this and sent them the explanation and proof of incorrect charge then never heard back from them. I had to take the time to dispute the charge with my credit card company.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Kierland Resort & Spa
Responded 2 days ago
Dear Valued Guest, Thank you for taking the time to leave a review. We are very sorry for the inconvenience you encountered with the charges on your card. We completely understand the frustration you must have experienced. We appreciate you bringing this concern to our attention. We will address your comments with the appropriate individuals, and we are grateful for your patience during this time. Ryan Lemcke Guest Services Manager The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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nodrama1 wrote a review 4 Mar
Darien, Connecticut409 contributions207 helpful votes
A good desert resort & golf course. Greens fees can be a shock ($250+ per round). Three 9 hole courses to choose from. Acacia is visually the best. Complaint: the Ranger is too aggressive keeping play moving. We were a few minutes behind the GPS rated speed of play and received continual harassment to speed up. The resort has nice restaurants, nice pool (separate adult & kids pools). No more tennis courts - just pickleball and basketball. A nice resort but the charges add up quickly. $$$
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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IrishFan-80 wrote a review Jan 2024
Lancaster, Pennsylvania4732 contributions817 helpful votes
We stayed here three nights on points and found the elite upgrade and attention to be the best! Our only big issue was the Noise. Large groups book here and this group partied in the below courtyard until 1am and yes we heard it all. They laughed at hotel security. Everything else was terrific but…it would affect our future travel plans.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Kierland Resort & Spa
Responded 20 Jan 2024
Dear IrishFan-80, Thank you for choosing The Westin Kierland Resort & Spa. We are glad to know you had an overall pleasant time with us and that our thoughtful hospitality enhanced your visit. Having said that, we apologize for the noise issues you had; we will address this with the appropriate individuals as we continually strive to grow and improve our guest experience. Thank you again for your feedback, and we hope to welcome you back for the flawless stay you deserve. Ryan Lemcke Guest Services Manager The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rachel wrote a review Jan 2024
Lake Tahoe (California), California40 contributions8 helpful votes
Class act from start to finish! From bellmen on up were very professional. The hotel was beautiful and clean and the food was on point. The hotel grounds were a joy with plenty of walking/hiking opportunities. We would definitely recommend and would return to whenever we are in Scottsdale!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Heston Y wrote a review Dec 2023
Bountiful, Utah279 contributions123 helpful votes
We were down here for a work planning trip. We used the conference rooms, the pools and the golf course. All were great. What I liked most was everything was in good chape and not crowded. I should be able to expect that for the price of this place though. The rooms were great! Spacious and comfortable. I loved the waterfall shower. We had a balcony view of the golf course. It was beautiful. The pool is large and full of activities with a lazy river, slide, and sports courts. This is a great place to lounge around. The golf is a great course. Although, it is only 90 degree rule. So, you end up doing a lot of walking. This course would not be recommended on a hot day.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Kierland Resort & Spa
Responded 1 Jan 2024
Dear hestony, Thank you for being our guest at The Westin Kierland Resort & Spa. We are thrilled to know you had a great stay, and that you especially loved our spacious guestrooms with our signature Westin Heavenly Bed® and Heavenly Bath rainforest shower. It was also a pleasure reading you were able to enjoy our resort amenities while traveling for business, and that you left with replenished spirits. Thank you again for your excellent review, and we look forward to welcoming you back for another rejuvenating experience. Happy Holidays and Happy New Year! Ryan Lemcke Guest Services Manager The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa H wrote a review Dec 2023
Flagstaff, Arizona4 contributions
‘Ive been at Westin Kierland hotel and spa numerous times and met an amazing employee by the name of Reza by the adult swimming pool. He is an amazing employee, meeting all the guests’ needs of a meticulously clean area such as towels. He is extremely polite, hard working, and a pleasure to greet me every time at the pool. To Erin, he is a great asset to the adult pool. I look forward to seeing him again.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Traveler462964 wrote a review Dec 2023
1 contribution1 helpful vote
Stayed here December 23-24 for a staycation. Beautiful property being renovated, but I would like my money back for at least 1 night - that would be fair.. STAY ELSEWHERE . Grounds nice, recommend seeing the Scottish bagpipes perform at sunset. However, the SERVICE at the hotel is VERY POOR. For $800 -1000 a night - MARRIOTT needs to whip them into shape, poor service is pervasive here. EXAMPLES include: concierge talking on the phone to her daughter for 11 minutes while I wait for 1 question. Service express phone - no one picks up took 6 tries, then they forwarded to front desk - they don’t pick up or return messages left. Pool closed way earlier than hours, restaurant closed hours early, and refused to even make a quick French fries. Housekeeping knocking at 8am - even with a Do not disturb on door. I know it’s Christmas weekend, but for these $$$$, stay elsewhere.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Poor service overall -it is being renovated, a beautiful property with below Red Roof Inn ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The Westin Kierland Resort & Spa
Responded 26 Dec 2023
Dear Traveler462964, Thank you for choosing to stay with us and for sharing your review. Although you liked our property, we are very sorry for the multiple service issues you faced and for the inconvenience caused. We take feedback such as yours very seriously as we are continually striving to better our guest experience. We hope you will accept our apologies, and we would welcome another opportunity to provide you with the perfect stay you deserve. We wish you all the best with your travels. Ryan Lemcke Guest Services Manager The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gerry wrote a review Dec 2023
Chattanooga, Tennessee2070 contributions310 helpful votes
I heard that this place is in the process of remodeling rooms…I apparently didn’t get one. The room is from the 80’s, no power outlets AC, USB or otherwise on the bedstand. I’d did however have a flat screen TV…lol Prior to arriving I requested a Kuerig for my rooms as I brought pods. They told me that is no problem. Upon arrival, no Kuerig, called the front desk and they said they would take care of it, next day, still no Kuerig, so I asked again…later there was a message from a supervisor telling me that the Kuerig’s are reserved for the suites. Had I have been told this when I requested prior to my travel, I would have brought my small single serve Kuerig from home. Internet worked well in both the guest room and conference rooms. The food served for my meetings was poor, the scrambled eggs were runny, the bacon over cooked and mostly brittle, the sausage was grey, only honey available for the croissants, hence no jams or jelly’s. The chicken breast was tough as leather, fish was over cooked and dry. The desserts were awesome!!! The hotel is within walking distance of the Quarter whic provides many dining options and shops/stores to separate your cash from your wallet.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at The Westin Kierland Resort & Spa
Responded 11 Dec 2023
Dear Valued Guest, Thank you for taking the time to share your feedback. We want every guest who stays with us to have a revitalizing experience and to depart feeling refreshed and invigorated. We regret not meeting these expectations, and we are genuinely sorry. We particularly apologize for the concerns regarding the quality of food served at your meeting. We have addressed these food concerns with the appropriate individuals. We appreciate you bringing this to our attention and hope you will revisit so we can show you our commitment to providing enriching experiences. Ryan Lemcke Guest Services Manager The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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networthy wrote a review Nov 2023
Paris, Canada139 contributions75 helpful votes
The facilities were top notch. The conference rooms, general areas and patios were perfect for a conference. The food was very good also. I didnt golf but others said it was great. The pools were really well maintained. All staff were very friendly.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at The Westin Kierland Resort & Spa
Responded 25 Nov 2023
Dear Valued Guest, Thank you for choosing The Westin Kierland Resort & Spa and for your high rating. We are thrilled to read about your enriching stay and how much you enjoyed our rejuvenating property. It was also a pleasure knowing our intuitive associates and resort amenities helped elevate and optimize your visit. Thank you again for your gracious compliments, and we look forward to welcoming you back soon. Ryan Lemcke Guest Services Manager The Westin Kierland Resort & Spa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lorraine L wrote a review Nov 2023
Calgary, Canada1 contribution
We stayed at this resort for a recent family vacation with two other families (Total: 6 adults and 7 children aged 2-7) in November 2023. We were truly blown away back the excellent service and amenities available at this resort. We had booked one free 35k night then 5 other nights using points. I had applied a suite night to my first, which was surprisingly approved (haven’t had a ton of luck in the past). A week prior to arriving, I received a phone call from Tanner from the front desk to let me know he had seen my two bookings and wanted to keep me in the upgraded executive suite for the entire stay so we wouldn’t have to move. This was such a treat for our family. Thank you Tanner! During our stay, my daughter had a very important plush dog tangled in the bed sheets, which was removed by housekeeping. We contacted the staff to notify them. While they weren’t able to find the plush on the first day, Rosa from the front desk personally delivered a new plush dog to fill in for the night and fortunately the team was able to locate hers the next day. This meant to her. We loved the breakfast, the scavenger hunt, snake feeding, and amazing lazy River. Lots of chairs available at the pool. The shuttle to the local Kierland Commons and Scottsdale quarters was super convenient even though the distance was quite walkable. We really enjoyed the Mission for their table side guacamole and North Italia for the delicious food. We only had one negative experience on our first night at the resort restaurant. Dinner service took over 45 min to come and the food was truly awful. After speaking to the manager, he provided a 20% discount off future dining and a small food credit. Concierge was also minimally helpful and seemed more interested in getting us to attend a timeshare presentation, which we all declined. Overall, fantastic experience. Would highly recommend for fall family vacays.
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
S$572 - S$1,084 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin kierland hotel scottsdale, westin kierland resort, westin scottsdale, scottsdale westin
LOCATION
United StatesArizonaCentral ArizonaScottsdaleParadise Valley
NUMBER OF ROOMS
735
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN KIERLAND RESORT & SPA: UPDATED 2024 Reviews, Price Comparison and 2,001 Photos (Scottsdale, AZ) - Tripadvisor

Frequently Asked Questions about The Westin Kierland Resort & Spa
Which popular attractions are close to The Westin Kierland Resort & Spa?
Nearby attractions include Kierland Commons (0.4 km), Main Street Arts District (0.4 km), and Anticus (0.3 km).
What are some of the property amenities at The Westin Kierland Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Kierland Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Kierland Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Kierland Resort & Spa?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Kierland Resort & Spa?
Conveniently located restaurants include Tommy Bahama Restaurant & Bar, The Greene House, and Mastro's Ocean Club.
Are there opportunities to exercise at The Westin Kierland Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are pets allowed at The Westin Kierland Resort & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Kierland Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Kierland Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Kierland Resort & Spa?
Many travellers enjoy visiting Geordie's at Wrigley Mansion (14.3 km) and Old Adobe Mission (14.8 km).