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W Scottsdale

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W Scottsdale
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908 Reviews from our TripAdvisor Community

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Showing 899: English reviews
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Reviewed 2 days ago NEW

Here's the pros & cons to this W Hotel! - Like most other W Hotels, great hip and young vibe with alot of energy - Terrific location in downtown Scottsdale. Across from the mall for easy shopping. - Great location in the middle of all the restaurants and bars - If you're staying around the Scottsdale area, feel free to...

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Helpful?
Thank Tony Y
San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We were thinking it was going to be a relaxing weekend, boy were we wrong. It was WILD! During the party season, highly consider W Scottsdale if you and your friends are ready to party, party, party. This is not a budget hotel. Treat yourself (and friends). Location: WOW! Clubs right across the street. Can't be any easier than that....

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Helpful?
Thank LaulauSF
About Hotel's Favourite Review
Edmond, Oklahoma
Reviewed 4 days ago NEWvia mobile

Platinum member since 2002 with Starwood. Never experienced the lack of customer service and low quality of facility with Starwood. The management team here is as poor as have seen at any facility. Waited for more than an hour for room to be ready. Room smells like a hooker parade and not sure really want to sleep on the nasty...

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Helpful?
Thank Randy W
Houston, Texas
Reviewed 1 week ago

When checking in, Krystle at the front desk tried to accommodate a request for a room away from the noise. It took a little while, and She was nice enough to not only accommodate that, but had our bags sent up and personally brought the key cards to us as we waited at the pool. Game over, best service ever!

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Helpful?
Thank HTX2016
Takoma Park, Maryland
Reviewed 1 week ago

The W hotel chains have a certain hip and young vibe. They are undeniably modern, hip, attractive... and loud. Be prepared to be spoken to by 20-somethings that don't quite have the concept of customer service totally together but do make an effort once seriously asked. We had a very large room. It is nice. The furniture is meant for...

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Helpful?
Thank baysail
Philadelphia, Pennsylvania
Reviewed 2 weeks ago

I recently began traveling for work and ALWAYS choose the W unless clients choose otherwise, even though it is 30 min from where I work. I got sick on Thursday night, threw up in the trash can, and had an absolute heart attack to see an email on Friday morning notifying me of $1,010 in charges for the incident. I...

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Helpful?
Thank rcdbtws
Management response:

Thank you for sharing your thoughts on Trip Advisor. We value your loyalty to SPG and W Hotels, and we thank you for choosing to stay at W Scottsdale. We understand that Sean has spoken with you in regards to our bio-hazard policy and why we discarded the linens. Should you wish to discuss this further, please contact us at...

Los Angeles, California
Reviewed 2 weeks ago

I have been staying in the W Scottsdale roughly every month for the last 9 months. It has been the best experience I have dealt with in reference to staying in hotels away from home. Top of the line customer service, clean and a team that has catered to everything, this W property is easily the best in the USA....

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Helpful?
Thank Homeawayfromhome619
New York City, New York
Reviewed 3 weeks ago via mobile

The place has gone downhill. No more room service. Nasty service staff. Manger on duty hostile. They decided to no longer provide cards on door for room service breakfast. When I called they were downright nasty about it. I brought 6 people here tonight. Something is truly amiss here. Will never come back. W is now a hostile hotel. Wow...

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Helpful?
1Thank J F
Management response:

Thank you for sharing your thoughts, although it’s disappointing to hear that you did not enjoy your recent stay at W Scottsdale. We strive to exceed expectations 24/7 and take guest complaints seriously. Please contact GM Ren Hirose directly at GMRen.Hirose@whotels.com to discuss this issue further. We value your feedback and will do whatever we can to make it up...

Texas Gulf Coast, Texas
Reviewed 3 weeks ago

I wasn't pleased. My room was dirty and the staff in the bar area was rude. The entrance was very hard to walk on in heels. It was very loud and the walls are paper thin. I could hear the next door "guests" having a little too much fun. Also, after just a few drinks in the bar area my...

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Helpful?
Thank lkkerigan
Management response:

We’re sorry to hear that that you did not enjoy your recent stay at W Scottsdale. We take complaints seriously and value your feedback. Please know that your comments have been shared with management and will be addressed with our talent. Should you wish to discuss this further, please contact our GM Ren Hirose directly at GMRen.Hirose@whotels.com.

Vancouver
Reviewed 3 weeks ago

This hotel is expensive but it's central convenient and nice. The Pool party is the best In Town. The Japanese restaurant is really good if you like sushi. We went for a bachelorette party so it was great. We were able to fit 4 ladies per room comfortably. This hotel is known for stags so in the Summer it's packed...

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Helpful?
Thank vancitylady

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Our luxury hotel is located in the heart of town offering a chic getaway in Arizona. ... more   less 

Additional Information about W Scottsdale

Address: 7277 E Camelback Rd, Scottsdale, AZ 85251-3319
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Price Range: $240 - $924 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W Scottsdale 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
w Scottsdale Hotel Scottsdale
w Hotels Scottsdale
w Hotel Scottsdale
Hotel Style:
#16 Luxury Hotel in Scottsdale
#17 Spa Hotel in Scottsdale
#38 Business Hotel in Scottsdale
#45 Romantic Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from W Scottsdale staff and other travellers.
3 questions
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over a year ago
Dana Point, California

See all questions (3)

Questions? Get answers from W Scottsdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are clubs nearby. Don't get a room near them if you hope to sleep.”
baysail, 16 Apr 2017 | Read review
“Ask in advance for a room away from the pool if you would like to be away from the craziness.”
LaulauSF, 10 Apr 2017 | Read review
“A quiet room can be "request", or if you are inclined to watch the show at the pool, that can be requested too.”
BrianKSanDiego, 28 Mar 2017 | Read review
“Ask for a room with a view of the Old Town bars. It's quite the scene!”
DenverCargo, 27 Mar 2017 | Read review
“Stay furthest away from the pool as possible and dont go on weekends”
, 24 Mar 2017 | Read review
5 of 5