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Embassy Suites by Hilton Scottsdale Resort

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Embassy Suites by Hilton Scottsdale Resort
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200 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Ulysses
Reviewed 2 days ago NEW

Excellent breakfast, all services were great and I was very satisfied. Clean facilities and friendly staff Rooms were clean and comfortable. The bed is one of the best. I recommend this resort and would come back again Close to old town and good dining Everything waft well and the weather was awesome.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank martyb495
Sterling, VA
HOTEL’S FAVOURITE REVIEW
Reviewed 26 December 2016

We've stayed at this property several times when it was the Chaparral Suites because of its great location....now, it's even better with its fresh renovation. The decor is beautiful with very cool light fixtures, carpeting and art. Beds are comfy and rooms are equipped with coffee makers, microwaves and fridges. The breakfast buffet is extensive with made to order omlettes...

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Helpful?
1Thank potomacfallsmom
About Hotel's Favourite Review
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

potomacfallsmom, Thank you for your feedback, we appreciate your comments on our complimentary made to order breakfast and nightly managers reception. We hope to have you back again soon.

Grand Rapids, Michigan
Reviewed 4 days ago NEW

We were very pleased with the size and amenities in the room. The complimentary breakfast was far beyond our expectations. Good food and great selection. We also took advantage of the free 3-mile radius shuttle, which was so helpful. The hotel location is only blocks away from tons of great restaurants and shopping and we even walked (1 1/2 miles)...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank MrsSRSmith
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

I'm so happy you enjoyed your stay, I am also a fan of our great breakfast! I hope you'll stay with us again soon.

Lancaster, New York
Reviewed 5 days ago NEW

I recently stayed at the Embassy Suites Scottsdale. I am employed in the travel and hospitality industry. I had a "minor" issue that I wanted to share with the manager for staff training purposes. After addressing my situation to a friendly, courteous and sympathetic front desk clerk, the day manager Joseph called me back as well as the night manger,...

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Helpful?
Thank MariaBtravel
Memphis, Tennessee
Reviewed 5 days ago NEW

We have a reservation booked for March 2017. I booked this reservation with the hotel( a Live person) back in October 2016. We were suppose to have a 2 bedroom suite not a 1 bedroom suite. They have very few of these so we changed our travel dates to have this specific room type. The confirmation said 2 dbl 2room....

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Helpful?
Thank Pam G
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Thank you for reaching out and letting us know that the description of our 1 Bedroom suite with 2 separate rooms, the living room and bedroom needs some attention. We will definitely look at rewording this. I would like to be able to speak with you directly and discuss your stay if you could contact the hotel directly. Thank you,

Broken Arrow, Oklahoma
Reviewed 6 days ago NEWvia mobile

Attended an education meeting. Love Embassy Suites because of the apartment like setup, separate bedroom and free breakfast buffet and Manager's Reception. This hotel was recently updated. Good housekeeping. Friendly staff. Free shuttle to old Scottsdale shopping and dining area. Beds were a little soft for my taste but bedding is new and many pillows of all firmness in room....

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Helpful?
Thank Teri R
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Hi Teri, I'm so happy you enjoyed your stay with us. We hope to see you again soon!

Gold Coast, Australia
Reviewed 1 week ago via mobile

Thank you to Dan, Director of Engineering for trying to fix air-con, offer to new room, and cheese platter/fruit bowl/glass of wine/water for our inconvenience. Really didn't need air-con, but appreciate the attention. Happy hour for 2 hours is a great way to finish the day after golf or shopping. Good size rooms with suite and large bathroom. Comfy beds....

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Helpful?
Thank Debbie R
Holmen
Reviewed 1 week ago

The property location is not worth the additional daily cost. Pool maintenance was sub standard. Would not recommend. Other sites exceed this one at a lower rate . Questionable cleanliness of the pool due to the extreme algae in the pool.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank Lois B
Gretchen M, Director of Sales at Embassy Suites by Hilton Scottsdale Resort, responded to this review

Hi Lois, I want to apologize for the pool issues we have been having. Our maintenance team has been working fast and furious to make sure they return back to normal very soon. Our staff should have directed you to use the other pool. I'm sorry if you weren't able to enjoy your time in the sun, I know that...

Reviewed 1 week ago

Overall this was a great stay. The room smelled clean and fresh. It was a suite with a kitchen, living room and private bedroom. I really enjoyed the room. The breakfast buffet was awesome! Great variety and fresh made omoletes to order. I would highly recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank randolphb41
Eagle Point, United States
Reviewed 1 week ago

Was given the information and location by a friend and so glad we did. Great rooms! Great location! Joesph the Asst. GM was amazing, what a professional and incredible individual. No better place to stay and the resort has everything needed.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank johnvX116UK

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Embassy Suites by Hilton Scottsdale Resort opened following a $25 million renovation. This beautiful all-suite property is located in the heart of Scottsdale, situated among 15 acres of beautiful landscaping and within walking distance to great shopping and restaurants. Entertainment, golf and cultural activities are also in close proximity. In each of our 312 suites you will find a spacious living room and bedroom, two TVs, wet bar with mini fridge, microwave, coffee/tea maker and sink, iron/ironing board, hair dryer, in-room safe, voice messaging and in-room movies. Our signature complimentary amenities include a cooked-to-order breakfast and evening reception daily, individual airport transportation 6am to 9pm, in-room wired and wireless Internet and USA Today newspaper. You can play tennis, swim in one of our two oversized pools, enjoy a whirlpool or workout in our fitness center. Relax for lunch or dinner in our 4th Floor restaurant or watch your favorite sport on 10 state-of-the-art HD satellite TVs in our Sports Bar. We have 50,000 sq. ft. of flexible meeting space (25,000 indoor/25,000 outdoor). Our 11,200 sq. ft. Ballroom and Conference Center provides advanced technological audio-visual features, which include AV catwalk, hang points, voice and modem phone connections, T1 Internet connections and wired and wireless Internet connectivity. Also on site are two additional ballrooms and three Executive boardrooms. ... more   less 

Additional Information about Embassy Suites by Hilton Scottsdale Resort

Address: 5001 N Scottsdale Rd, Scottsdale, AZ 85250 (Formerly Chaparral Suites Scottsdale)
Region: United States > Arizona > Central Arizona > Scottsdale
Price Range: $162 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Scottsdale Resort 3.5*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Travelocity and Cheap Tickets so you can book your Embassy Suites by Hilton Scottsdale Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Chaparral Suites Scottsdale Hotel Scottsdale
Chaparral Hotel Scottsdale
Chaparral Resort Scottsdale
Hotel Style:
#7 Top resorts Hotel in Scottsdale
#30 Romantic Hotel in Scottsdale
#40 Family Hotel in Scottsdale
#45 Business Hotel in Scottsdale
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Scottsdale Resort staff and other travellers.
32 questions
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Questions? Get answers from Embassy Suites by Hilton Scottsdale Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have great view to the pool and recreation area.”
 of 5 bubbles MariaBtravel, 14 Feb 2017 | Read review
“Double check your reservations and reconfirm”
 of 5 bubbles PamG709, 14 Feb 2017 | Read review
“Although our room (169) was fine, as it was next to the ice machine.”
 of 5 bubbles SuzieQ044, 6 Feb 2017 | Read review
“I prefer the east (back) end of the facility for quietness.”
 of 5 bubbles paulwN883UK, 1 Feb 2017 | Read review
“Higher floors facing front of hotel for view of Camelback Mountain”
 of 5 bubbles TerryF181, 26 Jan 2017 | Read review
5 of 5