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Embassy Suites by Hilton Scottsdale Resort

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5001 N Scottsdale Rd, Scottsdale, AZ 85250
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Traveller (220)
Room & Suite (100)
Dining (30)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 31/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Embassy Suites by Hilton Scottsdale Resort
Updated 31/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 90 hotels in Scottsdale
Location
Cleanliness
Service
Value
Overlooking Camelback Mountain in the heart of Scottsdale, Embassy Suites by Hilton Scottsdale Resort is just minutes from championship golf courses, spa facilities, shopping, dining, art galleries, MLB Spring Training and outdoor recreation. Our recently renovated Scottsdale hotel is only 15 miles to downtown Phoenix, Talking Stick Arena and Chase Field, and offers convenient freeway access to the University of Phoenix Stadium and the Gila River Arena. Our contemporary two-room suites offer WiFi, 43-inch HDTV’s and spacious work stations. Upgrade to a larger suite for perks like a whirlpool tub or a conference table, or choose our Presidential Suite for the ultimate stay. Work out in the fitness center, energize on the tennis court or soak up the sunshine in one of our resort-style swimming pools. Enjoy American favorites in the restaurant, and relax with a drink in our welcoming lounge. Take advantage of room service between 11am – 11pm, or buy snacks in our 24-hour convenience store. Start each day with a complimentary cooked-to-order breakfast, and enjoy an evening social with complimentary drinks* and snacks. Organize a meeting, corporate gathering or wedding at this all-suite Scottsdale hotel. We offer 60,000 sq. ft. indoor and outdoor event space, including a grand ballroom that can hold up to 1200 guests. Contemporary A/V technology and our dedicated catering and event staff will guarantee that your function is seamless and professional.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Free shuttle or taxi services
Wifi
Paid internet
Hot bath
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
Microwave
Refrigerator
Flatscreen TV
Radio
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1118Reviews57Q+A100Room tips
Traveller rating
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Most Recent
Cheryl MZ wrote a review 3 Jul
Hamburg, New York65 contributions15 helpful votes
Friendly and accommodating staff. Clean rooms and common areas. Free parking. Fantastic breakfast!! Would stay here again if we were in the Scottsdale area. We travel a lot and are loyal to the Hilton Brand. This was one of the nicest Embassy Suites we have experiences.
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Date of stay: June 2022Trip type: Travelled with family
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Eben F wrote a review Apr 2021
13 contributions21 helpful votes
Hotel's Favourite
The Embassy Suites is our go to place in the Phoenix area. Every room is a two room suite with nice decor. Even during Covid-19 the hotel is offering a breakfast buffet (with a more limited menu that normal) with hot food items that are plated by the staff. There is even an evening happy hour with packaged snacks. The cleaning protocols are awesome. They are doing a great job of safety for their staff and their guest.
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Date of stay: April 2021
3 Helpful votes
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Response from SCTES General Manager, General Manager at Embassy Suites by Hilton Scottsdale Resort
Responded 23 Apr 2021
Dear Eben F, Thank you so much for your kind words. We are so happy to hear that you enjoyed the experience while a guest in our resort as well as delicious amenities. We will certainly pass along feedback your feedback to your team. We look forward to seeing you on your next visit to Sunny Scottsdale.
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Becky C wrote a review 2 Jul
Keller, Texas, United States13 contributions2 helpful votes
Kudos to Amelia for her first rate customer service. She would make an excellent corporate trainer. Our room was clean, comfortable, and welcoming. The breakfast was really tasty, especially the eggs and pancakes. F&B staff kind and friendly. The area was safe and the grounds were well kept. I would highly recommend this hotel.
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Date of stay: June 2022Trip type: Travelled with family
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Glenn E wrote a review Jun 2022
1 contribution
We arrived and had a room on the 4th floor east building. Room had a bad odor. Asked for a VP suite. Wife noticed the balcony door would not lock. And I noticed there was a noticeable slant and big gap on top section of the door letting in the 108degree heat in. Door jam looked liked someone broke in to the door most likely climbed up to the balcony. I complained to the front desk and said how can you allow anyone to rent this room. It was unsafe. The maintenance man came over and said he needs to take the entire door out and fix at his shop. He took pictures and shared with the GM of the hotel. I asked the front desk to find me another safe room. They only had one room left on the same floor. We took it. It smelled clean. Then second night at the east pool. Appears a young crowd was there blasting music.I mean blasting music!!! Using vulgar language. This is so unexceptable We all deserve quiet enjoyment at any hotel. I called the front desk. She said she will call security. The blasting music stopped for about 30 minutes. Then it got worst. Call led the front desk again. She side her manager will check it out Music finally stopped We have been at this hotel for past 9 years. This is the worst experience unfortunately. We will never stay at this hotel again!
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Date of stay: June 2022Trip type: Travelled on business
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LoveTravel176268 wrote a review Jun 2022
1 contribution
Location 5 Cleanliness 3 room carpet DIRTY, I think pipe on the bathroom are obstruct, the water goes really slow Service Room service (must be every day, no enough supplies even for 3 days, you don’t have to use your time calling to room service) Breakfast/Dinner/ Happy hours service excellent Value 2
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Date of stay: June 2022Trip type: Travelled on business
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mayrye04 wrote a review Jun 2022
1 contribution
I was so pleased with my stay here. The trees on the property helped keep it at least 10 degrees cooler. The staff was friendly and helpful. My kids and I loved swimming in the pool. And you can't beat that breakfast and happy hour. I would definitely be back
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Review collected in partnership with Embassy Suites Hotels
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
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Theresa wrote a review Jun 2022
Las Vegas, Nevada1 contribution
This is the 2nd time we’ve stayed here and we really enjoy it! It’s clean, the staff is great, the bed is so comfortable…I had the best nights sleep here! They have a very good breakfast buffet in the morning and an evening social every night. The rooms are all suites, so lots of space, and very quiet. It’s in a great location close to Old Town Scottsdale and Fashion Square Mall. The pool area is beautiful, too! We highly recommend this hotel!
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Date of stay: June 2022Trip type: Travelled with family
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Maria B wrote a review Jun 2022
Calgary, Canada109 contributions44 helpful votes
We’ve stayed at other Embassys before and are generally always impressed. I’m mindful to remember that hotels have just come through a very terrible time so definitely want to try to be fair in my review. Overall the hotel was fine. Staff are friendly. The morning buffet and evening managers receptions are always a nice touch. Beds and pillows were comfortable. Air condition worked great. Room coffee was terrible - the hotel just needs to choose a better quality pod for the Keurig machines. Room phone didn’t work. The issues are mainly in upkeep and cleanliness of the hotel. Our room just lacked attention to detail in it’s cleaning. Built up dirt in corners of the bathroom, random hairs throughout … that sort of thing. The pool was definitely not upkept. There was a ring of black dirt/scum on the top tile ….. came off on your hand if you touched it :( It has definitely been building for a while. The elevators have windows on the inside that face the courtyard. They were filthy. Covered in bird poop and dirt. Again, clearly hadn’t been cleaned in some time. Eating in the courtyard was hampered by all the birds flocking the tables. We were told at check in that housekeeping doesn’t happen unless we request it. I’m ok with that so it didn’t bother me. However, on two occasions someone let themselves in our room without our approval or request. One day garbages had been changed, fresh facecloths left and extra coffee cups. But zero cleaning. Nothing else done. The room could have used a vacuuming but that wasn’t done. It was a bit bothersome because I didn’t request housekeeping and had left some personal belongings out that I would have otherwise taken with me or packed away. Overall, the hotel wasn’t horrible. Just doesn’t meet the Hilton standard and definitely not the hotel standard in Scottsdale. I expected much more based on experiences at other Hilton properties and other hotels in Scottsdale.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: There’s an adults only pool at the far end of the hotel.
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Esther W wrote a review Jun 2022
Surprise, Arizona1 contribution
My 2 day stay was great. I enjoyed the amenities, the cheerful and helpful staff, the clean and comfortable room. The pillows on the bed were so comfortable, I asked Brandy at the front desk where I could purchase a set. I immediately ordered a set on hilton2home.com.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: May 2022
Value
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Location
Cleanliness
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Lejla S wrote a review Jun 2022
Tucson, AZ2 contributions1 helpful vote
The best hotel ever. Front desk and restaurant staff are amazing! Roberta and Alexsander are the best ! Food is amazing and consistent service every time ! This is my go to hotel! Amazing service and clean rooms!
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Date of stay: May 2022Trip type: Travelled with family
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PRICE RANGE
US$144 - US$196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chaparral suites scottsdale hotel scottsdale, chaparral hotel scottsdale, chaparral resort scottsdale
LOCATION
United StatesArizonaCentral ArizonaScottsdale
NUMBER OF ROOMS
312
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Frequently Asked Questions about Embassy Suites by Hilton Scottsdale Resort
Which popular attractions are close to Embassy Suites by Hilton Scottsdale Resort?
Nearby attractions include Scottsdale Fashion Square (0.8 km), Wonderspaces Arizona (0.8 km), and Harkins Camelview 14 Theatre (0.9 km).
What are some of the property amenities at Embassy Suites by Hilton Scottsdale Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Embassy Suites by Hilton Scottsdale Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Embassy Suites by Hilton Scottsdale Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Scottsdale Resort?
Yes, parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Scottsdale Resort?
Conveniently located restaurants include Franco's Italian Caffe, Roaring Fork, and Breakfast Club.
Are there opportunities to exercise at Embassy Suites by Hilton Scottsdale Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Embassy Suites by Hilton Scottsdale Resort have an airport shuttle?
Yes, Embassy Suites by Hilton Scottsdale Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Scottsdale Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Scottsdale Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.