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The Phoenician, Scottsdale

2,229 reviews
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Traveller (1151)
Room & Suite (351)
Pool & Beach (134)
Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“camelback mountain”(243 reviews)
“cactus garden”(153 reviews)
“il terrazzo”(65 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from The Phoenician, Scottsdale
Special Offer: 4th Night Free & Credit
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,229)Write a Review
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31 - 35 of 2,188 reviews
Reviewed 6 December 2017

We stayed at the resort in September 2017. This was a mistake as the property was under renovation. We checked into a temporary lobby that generally is reserved for large groups. Although this was fine, the walk to the hotel room was unbelievably long and...More

1  Thank FunTravels1
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 8 December 2017

Thank you for your feedback. We are disheartened to learn that you were not satisfied with your stay. Please know that our main priority is always the comfort and fulfillment of our guests -- providing unrivaled service that emphasizes personalization and attention to detail. Every...More

Reviewed 5 December 2017

Visited the hotel in early December. Absolutely beautiful indoor renovation. Modern and large standard rooms with a wonderful view of Camelback Mountain. Multi layer pool and outdoor area is beautiful and ALL of staff were extremely helpful and accommodating. I like that they pay attention...More

Thank Tiffany J
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 7 December 2017

Thank you for sharing. We are delighted to know you enjoyed your recent stay at our property. As a AAA Five Diamond resort, our associates are committed to a service culture that is rich in personalization and attention to detail and we are glad you...More

Reviewed 4 December 2017 via mobile

The Phoenician is beautiful, classy, and a hands down 5 star resort. This was my third stay there and I have to say it was my least favorite. One of the greatest features of this resort is their elaborate pool area... 3 levels of pools...More

Thank Mnree7
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 7 December 2017

Thank you for your feedback regarding your recent stay at our AAA Five Diamond resort. Our Phoenician pool complex is one of our most popular amenities and we are glad you had a chance to enjoy three tiers of relaxing lounge chairs and refreshing pools...More

Reviewed 30 November 2017 via mobile

So the resort itself has a lot going for it. We stayed in the main building. The rooms were nice and the service staff was great! Well kept, turndown service provided, and just very friendly. The views, some seemed to be great, mine overlooked the...More

Thank Jamie D
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 2 December 2017

Thank you for your feedback! We are pleased to know you enjoyed your stay at our AAA Five Diamond resort, including your guestroom, our signature activities and unrivaled guest service. All our accommodations were renovated in 2016, bringing a more modern look with contemporary comfort...More

Reviewed 28 November 2017

The Phoenician was a luxury resort of the first rank, the absolute top of high-end properties in the Valley. Now it will be a golf club with several sports bars scattered around it. First Mary Elaine's became a steakhouse, then Windows on the Green became...More

2  Thank PalmerBob
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 29 November 2017

Thank you for your feedback. We are disappointed to learn that you did not find the transformation that has taken place at our property to be to your liking. The more inviting, contemporary ambiance of our redesigned public areas has been greatly received -- including...More

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156789438
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$330 - US$972 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#9 Luxury Hotel in Scottsdale
#10 Spa Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$330 - US$972 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#9 Luxury Hotel in Scottsdale
#10 Spa Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1151)
Room & Suite (351)
Pool & Beach (134)
Dining (95)
Amenities (14)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
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Alexgran63
20 November 2017|
AnswerShow all 2 answers
Response from mk15057 |
Golf course closed as of 1/8/18 for a 10 month renovation.
1
Vote
Megp23
16 November 2017|
AnswerShow all 9 answers
Response from brhendri | Reviewed this property |
The construction is now done on all the pools. The main lobby is reopen along with thirst camel bar. The spa is under construction as is the health spa. The golf course is about to be shut down the be configured into one... More
0
Votes
Tom F
25 October 2017|
AnswerShow all 2 answers
Response from Joann P | Reviewed this property |
No idea
0
Votes
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12345614
Room Tips
"Choose a room with its own fire pit in the patio. Nice way to relax and share a bottle of red."
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"Southern views of valley, Norther views of camelback's saguaro"
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"get a room facing the mountain"
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"Try to go for a higher room class - because some views are better than others."
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