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The Phoenician, Scottsdale

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Traveller (1159)
Room & Suite (355)
Pool & Beach (134)
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Overview
  • Excellent62%
  • Very good22%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“camelback mountain”(244 reviews)
“cactus garden”(153 reviews)
“il terrazzo”(65 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Phoenician, Scottsdale
Special Offer: 4th Night Free & Credit
Hotel deals
Offers from The Phoenician, Scottsdale
Special Offer: 4th Night Free & Credit
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,266)
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1,352
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751 - 755 of 2,225 reviews
Reviewed 21 May 2015

The Phoenician Resort in Scottsdale is beautiful, the service is impeccable, love the property. Every night after dinner we would relax on the open air patio and enjoy a drink watching the dusk ease away to night. Great drink selection and service on the patio...We...More

2  Thank Tony M
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 3 June 2015

We are terribly disappointed to learn of your experience on our Thirsty Camel Patio. While smoking is not permitted anywhere inside the resort facilities, The Phoenician does provide guests with select outdoor access, including a designated area on the patio. Your comments have been shared...More

Reviewed 21 May 2015

We had a wonderful visit in April amazing weather! Blue skies everyday. The sun seems to much stronger than other places I have visited seriously ran out of sunscreen twice. The staff was great and the hotel is lovely. The pools were amazing! My only...More

Thank Lisa_VO
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 3 June 2015

Thank you for sharing your experience on Trip Advisor. We are pleased to hear that you enjoyed our Oasis Pool Complex, AAA Five Diamond service and gluten free dining options! We appreciate your feedback and will share your comments with our food and beverage managers....More

Reviewed 20 May 2015

I was expecting a fantastic experience at The Phoenician and they delivered. From check in to checkout everything was perfect. I attended a four day conference at the Hotel in May of 2015. Everything was perfect. I had a problem at another Starwood property that...More

1  Thank EaBoClipper
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 3 June 2015

Thank you for sharing your lovely review of our resort! We are thrilled to hear that your conference experience at The Phoenician met all of your expectations. It was a pleasure hosting you as our guest and we hope to have the opportunity to welcome...More

Reviewed 20 May 2015

The best resort hotel in Scottsdale. Their attention to detail is superb. Every single staff member is there to make your stay the best experience possible and they sincerely work at it to see that it is the best available in town if not the...More

Thank Kentoos
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 1 June 2015

Thank you for your glowing review of The Phoenician! We sincerely appreciate your kind commendation of our Ambassadors, especially Gary and James. It was a pleasure hosting you as our guest and we look forward to welcoming you back for another amazing experience.

Reviewed 19 May 2015

In my opinion if you are spending this much money for a hotel room (over $400/night) they should be doing everything to make it as good a value as possible. This was not the case at all for the Phoenician. I would consider it a...More

2  Thank JeffC48439
Response from PhoenicianManager, Public Relations Manager at The Phoenician, ScottsdaleResponded 20 May 2015

We are deeply disappointed to learn that your stay was not representative of our service culture. Friendly, helpful and engaging Ambassadors are the cornerstone of our guest experience. Your concerns have been shared with the departments' respective managers and are being addressed. We do hope...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Tennis Court
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Golf Course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$259 - US$919 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#10 Luxury Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#11 Spa Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$259 - US$919 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Scottsdale
#10 Luxury Hotel in Scottsdale
#11 Top resorts Hotel in Scottsdale
#11 Spa Hotel in Scottsdale
#11 Family Hotel in Scottsdale
#14 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1159)
Room & Suite (355)
Pool & Beach (134)
Dining (94)
Amenities (14)
Family and Play Areas (9)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Alexgran63
20 November 2017|
AnswerShow all 2 answers
Response from mk15057 |
Golf course closed as of 1/8/18 for a 10 month renovation.
1
Vote
Megp23
16 November 2017|
AnswerShow all 9 answers
Response from brhendri | Reviewed this property |
The construction is now done on all the pools. The main lobby is reopen along with thirst camel bar. The spa is under construction as is the health spa. The golf course is about to be shut down the be configured into one... More
0
Votes
Tom F
25 October 2017|
AnswerShow all 2 answers
Response from Joann P | Reviewed this property |
No idea
0
Votes
Room Tips
"most rooms are very good , casitas are wonderful"
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"Main Building is right in the middle of all the action!"
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"Be careful if still renovating - some have terrible views and loud sounds"
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"Choose a room with its own fire pit in the patio. Nice way to relax and share a bottle of red."
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