Junipine Resort
8351 N Highway 89A, Sedona, AZ 86336
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About
#8 of 40 hotels in Sedona
Location
Cleanliness
Service
Value
Junipine Resort in Sedona offers apartment style rooms with a full kitchen and a living room with a fireplace.
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Property amenities
Free parking
Free internet
Hot bath
Bar / lounge
Hiking
Books, DVDs, music for children
BBQ facilities
Concierge
Parking
Wifi
Restaurant
Convenience store
Non-smoking hotel
Outdoor furniture
Self-serve laundry
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Room features
Additional bathroom
Fireplace
Private balcony
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Complimentary toiletries
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family Resort
Languages Spoken
English
Location
Contact
8351 N Highway 89A, Sedona, AZ 86336
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1242Reviews30Q+A100Room tips
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We stayed in Unit 14. Each Unit is individually owned. They are decorated and appointed differently. Our unit was Great !!! We later learned there are Hot Tub units and in retrospective we regret we did not request one of those. Our Unit was a 2 BR unit with Full Kitchen, Den with large sectional sofa, lots of pillows, Cable TV, Fireplace and Huge outdoor deck. Loft bedroom upstairs did not have a bathroom (but we never used it since we were just a couple). The roar of Oak Creek with Spring thaw water flow was visible and heard as you walked on the deck. The canopy of trees over the deck was a very pleasant outdoor setting. The Master BR Suite with Fireplace and bathroom with shower was excellent. The accommodations were clean and very functional. They exceeded our expectations. Complementary wood for the fireplace was very nice. 24 lobby coverage was nice if you wanted service or snacks if you had the munchies. There is an on-site restaurant, but we did not try it. Overall, we were very impressed and would recommend Unit 14 or a similar unit with a Hot Tub.…
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Date of stay: March 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed in unit 1 with a lovely view of the creek. The unit looks like it has been redone. The floors were like wood and there were 2 new looking comfortable swivel rockers and a fairly comfortable sofa. The direct TV worked well. The kitchen needs upgraded silverware, wine glasses and frying pans. There is no reason to be cheap when you charge so much for a unit. My main complaint was the heat. There was 8 inches of snow on the deck with a wall of windows. It was very cold in the living room up about 3 feet off the floor. Apparently they put in a split heater/ac very high up on the vaulted ceiling wall and turned off the floor heater by the windows. Don't they realize heat rises? The floor unit in the bedroom worked perfectly and that room was warm. The desk and maintenance staff were very nice and we did get wood delivered for the fireplace every day …
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
$1200 for a 2 night stay should include basic amenities. This place didnt even provide standard ones offered at a basic motel. Advertised WiFi was sketchy. We had to go to the office repeatedly to try to get service for necessary internet business. Finally got a booster that gave adequate connections after many tries and wasted time. We had been assured when booking this wouldnt be a problem. We were told at registration"No housekeeping but you can request what you need." We were given ONE bath towel each - who wants to hike up the hill in the cold to beg for towels, soap, coffee pods, etc. I have never seen a resort hand out items in such a chintzy, piecemeal way AND require the patron to do the legwork. Advertised fireplaces are useless since the firewood provided was so wet it wouldnt burn. We did coax a few flames out of one log but finally gave up. But THE WORST - NO HOT WATER. Our attempts to work with the totally unprofessional staff was useless. No manager on site, no contact info for the manager, repair guy wouldnt show up for hours, no cooperation to MAYBE take maybe showers in another unit and absolute refusal to let us do late checkout when the repair guy finally showed up on the last day 1 hour before checkout time. It took 1/2 hour for the water to become even bearably warm and for 4 people take showers under a drizzle of water from unbelievably low water pressure in under an hour. The rude insulting staff acted as though all of these problems were our fault. Such a shame since our cabin was beautiful and the gounds are amazing. If there was a way to ruin that experience these people did it. We stayed at the Cabin by the Creek.…
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianna Day, General Manager at Junipine Resort
Responded 17 Jan 2023
Dear KarenO473, I first want to thank you for taking the time to leave us a review with your candid feedback and provide us with insight on the areas that we need to approve upon. I also want to apologize that you felt that the service you were provided fell short of other properties. We pride ourselves on providing top-notch guest service and in most cases will go above and beyond to make our guests comfortable. Given the feedback on your stay, that was not your experience, and for that, I apologize immensely. Although my apologies after the fact do not change the outcome of your stay, I am hopeful you will provide me with the opportunity to speak with you directly and hopefully I can help change your impression of our business. I want to ensure that I do not take your concerns lightly and will be making the appropriate changes, as well as discussing the above-mentioned items with each department involved. None of which you mentioned are acceptable or mirror the service that is typically provided by my team. In addition, I will be sure to share your feedback about the wifi with the HOA, who manages the TV and internet services for the property, as those are basic features that are advertised and should be available to you. I want to apologize again for the inconveniences you experienced and hope you will reach out to me directly so I can hopefully rectify the issues. Many thanks, Gianna Day - General Manager 928-282-3375
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We thought we had found OUR place in Oak Creek Canyon in Junipine.This was our second visit here and we even requested the same condo #39. The condos are individually owned. The owners of #39 need to spend some $ making this space worth the price point. Bottom line is the electronics are a mess. We were there on a Sun Mon so for my guy the ability to watch football was a big deal that I had assured him would be possible per the room description.Instead the Direct TV in both rooms offered sporadic service and few channels. After giving up on it we settled in to watch a DvD from home that we had been looking forward to. The player in the bedroom was inop w a non opening DVD cradle.The one in the living room was missing the remote..no the same remote doesnt work for both as they are different manufacturers.We tried to use it manually but reached a point in the process that required the remote.We wasted much time doing all this.My guy was very frustrated. When we called the desk no maintenance guy was there. Also coffee makers are important at Junipine as there are no places to get any and no daytime restaurant on property.The coffee maker was unfortunately a Keurig which we dislike anyway but this was a tiny single cup one which would only allow for a half cup dribble. All around we were not happy w our visit at Junipine and would not recommend or return.Its sad to say because we like to find a good spot and return over and over.…
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Gianna Day, General Manager at Junipine Resort
Responded 17 Jan 2023
Dear Rkelly2014, I was disappointed to read that your stay fell short of your previous experience. We pride ourselves on sharing a spectacular stay and providing top-notch guest service. As you mentioned the units are individually owned, which I will be sure to share your candid feedback with the owner. Our intentions are to provide a comfortable and thoroughly enjoyed getaway. Unfortunately, with our location being as remote as it is, creature comforts such as television sometimes will provide intermittent service. In addition to sharing your feedback with the owners, I will be contacting the HOA that manages the wifi and Direct TV to share your experience, as those are services you should be able to easily use and navigate. Lastly, I want to express how sorry and truly disappointed I was to hear about your expectations not being met. Should you find the time, please feel free to contact me directly so we can hopefully discuss this further and come to understanding. I look forward to the opportunity to speak with you. Gianna Day - General Manager 928-282-3375
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
After arriving I have to admit I felt a bit bamboozled. I booked based on reviews and the description of the website. What I did not understand was that the individual units are privately owned so each review relates primarily to the luck of the draw, which explains why one review is 5 star and the next 2--unfortunately I got the 2 star unit:( PROS: The grounds are lovely. If you are looking for an out of the way, nature based retreat, complete with creek side adorandack chairs, this might be your spot. I found the front staff to be very friendly and responsive, and the one bedroom unit with a hot tub was quite large with lovely patios upstairs and down. CONS:If you prefer to be in town close to restaurants and shopping, this is not the place as it's about 8 miles north. More specific to unit 30, the beds were AWFUL!!! Awful sub-par for a one star road side motel awful. At $400 a night absolutely unacceptable. Tried to change rooms, told we could then couldn't. May need chiropractor or at least a massage after 4 nights of hard, bumpy, restless sleep. Additionally, in this unit there was no hair dryer, no iron, and the "fully" stocked kitchen had exactly 2 forks. I feel that Junipine resort would serve its guests better if they were more forthcoming with the time share like environment, and at the very least ensured each unit had the basic amenities you would find in any room or vacation rental…
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: Tell them you don't want unit 30, and pack anything you might possibly need.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Luxurious, very spacious and pleasant interiors. Fireplaces in every room. Full kitchens. Exterior, decks, very pleasant, right in the middle of the forest; there’s a brook about 500 ft below the upper villas. This is an amazingly pleasant place to stay, relax and enjoy.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Parking is great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Traveled to Sedona for a few days of hiking and enjoyed the quiet setting of Junipine Resort in Oak Creek Canyon. My condo was roomy with a full balcony that opened to both the living room and master bedroom. Clean with all needed amenities. Fireplace added nice ambiance in the evening. A stack of wood is provided each night of your stay. It's about a 7 mile drive to downtown Sedona. I did not mind the drive in exchange for a quieter setting. I would return again.
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Date of stay: April 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We stayed in unit 40, creek side, 2 bdrm, 2 bath. It was perfect for our party of 3 and we could have had a few more people stay with comfort. It has everything we wanted, was extremely clean and we loved having a fire at night. The view from the deck was amazing and the creek, though a bit below the unit, could be seen and heard. I most enjoyed the cleanliness, comfort, and privacy as well as the views. I would stay here again.
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Date of stay: April 2022
Value
Service
Sleep Quality
Room Tip: I loved number 40, it is nicely updated and has great decor, super clean and comfortable- very...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
My sister and I stayed here last weekend for a quiet bachelorette weekend to celebrate her upcoming wedding. We arrived just after a winter storm. We booked through the resort's own website on which they ask you to select your arrival time. We selected 3 pm and planned our time off work and travel accordingly. When we checked in we were told our room would not be ready until 5 pm. The reasoning was that the cleaning staff was short staffed due to the storm. Understandable, but it would have been nice to be notified on the day if we were going to be delayed 2 hours for our room. The front desk gave us drink tickets to go to the restaurant next door and eventually a $50 discount on the room. She did say "you don't have to stay here and wait, you can leave and come back." However if you are going to this resort most likely it's to get away from town. We had no desire to do the 8 mile drive to Sedona and back with nothing particular planned. So we killed 2 hours at the restaurant then got our room. If this was the only situation that happened we would be more understanding but unfortunately it was not. We got to our room which had 2 twin beds and 2 double beds, presumably should have enough amenities for 4 people right? Also take into account there was a hot tub and people need to dry off after the hot tub. We had only 2 bath towels. There was no hand soap at the kitchen sink. Dishes were still in the dishwasher. About 2 paper towels were on the roll. The bath and body supplies were all in little tiny containers of different shapes and sizes, with the labels of "hand soap", "face soap", "lotion" etc all peeling off. Some of them were half full. Some were filled with the wrong substance (hand lotion in the face soap bottle). This raises hygiene concerns as it seems they are refilling and reusing these items between guests. Also we didn't have enough soap for 2 people for one night. We made due the first night and called the next morning asking for more bath/body items and more towels. We were told this would arrive between 3-5 pm. By 5 pm nothing had arrived. This hampered our enjoyment of our stay as we couldn't take proper showers and didn't want to use the hot tub without these items available. I called the front desk as we needed to leave for dinner reservations at that time and asked, are we still on your list for delivering towels and toiletries because it's 5 pm and we need to leave. I was assured yes. Not surprisingly at this point when we returned at 8 pm we had no towels or toiletries. We called the front desk to check on these items and were told we had to come over to pick them up. By the way it was 25 degrees outside by this point. We had called twice that day and were assured the items would be delivered and did not feel we should have to go pick them up in the cold. They gave the excuse of being short staffed due to the storm again but of course that doesn't make sense since they were not delivered at all and we did see housekeeping there that day. We asked to speak to a manager but the front desk person begrudgingly said she would bring them over. About 5 minutes later she arrived and essentially threw them in my sister's face in a haphazard plastic bag saying "here you go" and running away. We mentioned all the above at check out after our first night stay. We asked if we could speak to a manager. I was told the manager was not available on the weekend (this was last Saturday) and 1 week later no one has contacted me. The location is lovely. The cabin is a bit run down but cozy. But I don't know about you but I just can't enjoy anywhere without the basic essentials. I would never have guessed I had to bring my own towels and soap to a resort. That's completely unacceptable.…
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Date of stay: February 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Gianna Day, General Manager at Junipine Resort
Responded 5 Apr 2022
Dear Getaway306090, I first want to thank you for taking the time to leave us your candid feedback on your recent stay with us. After reading your review, to say I was disappointed in the guest service you were provided would be an understatement. We have branded ourselves on the "Junipine Experience" which means great customer service, scenic views, and the luxury of having creature comforts, while still experiencing the great outdoors. I want to apologize on behalf of our team for the lack of communication of a late check-in due to understaffing and the inconvenience of your requested items not being delivered in a timely manner. I want to assure you that new amenities are replaced after every departure. We have recently partnered with a local company out of Scottsdale, who has curated our amenities with the highest quality and organic ingredients. Since this is a family-owned company all of the bottles are filled and labeled by hand. Although this does not change your experience, I wanted to provide you with the peace of mind that the amenities are new for every arriving guest. I will be sure to share your feedback with our amenity company and hopefully remedy this issue for future guests. I do not take your concerns lightly and will be addressing them with my team. Lastly, I would like to apologize for not reaching out sooner. Unfortunately, there was an internal miscommunication, and I was under the impression that the issues were resolved at check out and that you would be reaching out to me directly should you have had any further concerns. I again want to apologize immensely for the oversight on my end. I will be contacting you directly by phone to hopefully remedy the situation and win you back as a Junipine patron. Our guests are the most essential and important aspect of our business. With that said, I would hate for any guest to leave here feeling like they were not cared for, or that their frustrations were not heard. Again, I apologize for the inconveniences you experienced and am hopeful you will take my phone call. Many thanks, Gianna Day - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Junipine Resort is always our go to place when we visit Sedona. We leave Junipine tomorrow and I may not return. I feel it’s slipping. The bathroom smelled like urine, I am not sure if the toilet just was not clean or if it was the rug but the smell is awful. I took a shower and walked on the floor for a short time with my bare feet. My feet were filthy from dirt off the floor in need of a good cleaning. There was no hand soap to wash our hands as they brag about taking precautions during this time of covid to keep things clean. I took a blanket down from the closet and as i covered myself up you could smell it had not been washed for some time. Junipine i’m not sure you have my business any longer and you’ve had our business for years 😞
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Gianna Day, General Manager at Junipine Resort
Responded 10 Mar 2022
Dear Rita T, I am very disappointed to hear about your recent stay with us. I want to thank you for taking time out of your day to express your concerns and where we fell short during your time with us. I do not take your comments lightly and will be addressing them directly with my Housekeeping Supervisor. The above-mentioned items are unacceptable and do not meet the cleaning protocols or standards that we have in place at Junipine Resort. We pride ourselves on providing the highest level of cleanliness and luxurious accommodations. It seems that we did not meet the guest's expectations and for that, I am immensely apologetic. As a long-time Junipine guest, I would welcome you to call me directly so we can further discuss your stay and hopefully remedy the situation. Should you find the time, my direct line is 928-282-3375. Again, I apologize for the oversight and disappointing stay you experienced. I look forward to the opportunity to speak with you directly. Gianna Day - General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$320 - US$470 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
junipine resort sedona, junipine hotel sedona
LOCATION
United StatesArizonaSedona
NUMBER OF ROOMS
50
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Frequently Asked Questions about Junipine Resort
Which popular attractions are close to Junipine Resort?
Nearby attractions include Oak Creek Canyon (6.4 km), West Fork Oak Creek Trail (3.1 km), and Oak Creek Vista Overlook (7.4 km).
What are some of the property amenities at Junipine Resort?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
Which room amenities are available at Junipine Resort?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Junipine Resort?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
What are some restaurants close to Junipine Resort?
Conveniently located restaurants include Indian Gardens Cafe & Market, The Table at Junipine, and Garlands Oak Creek Lodge.
Does Junipine Resort have any great views?
Yes, guests often enjoy the mountain view available here.
Is Junipine Resort accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.